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Can't change iCloud ID

I've a problem:


I've changed my apple ID a week ago in ios 6. Everything was working fine until I've updated to ios 7 today. In ios 7 I've to re-enter my iCloud id password. That's not a problem but the password isn't accepted. This is because the iCloud ID is still configured to use my old apple ID! It's greyed out, so I can not change it. The solutions that I've found all telling to delete the iCloud ID first and then to connect it again with the new credentials...., but in Ios 7 there is a new security feature: To delete the iCloud ID you've to first logon to disable find my iPhone! I can't logon beause of the wrong id :-( the chicken and the egg....


Please apple help!

iPhone 5, iOS 7

Posted on Sep 18, 2013 2:59 PM

Reply
62 replies

Nov 19, 2013 6:24 PM in response to acegstyle

Then you have to find out which Apple ID is your old email address verified to. You have to remove it from that Apple ID of if your old email address is now an Apple ID on it's own, you have to rename it first. Refer to this support article: http://support.apple.com/kb/HT5621. Should you need further help, contact Apple Support. Hope this helps. Cheers!

Dec 11, 2013 5:47 PM in response to Dizzybas

When I tap on to view the terms & conditions on iCloud it's saying that it's unable to connect to server,


This is frustrating as I have done all the above & have no luck..


I've also asked our tech support at work to help with the response good luck in capitals


I can even j/break it & restore it that way...


Bloody Apple are hopeless

Dec 16, 2013 4:47 PM in response to Dizzybas

Gosh, it'd be nice to have someone from Apple caring enough to respond.


It sounds like two options (both horrible):


1- Format your device

2- Change your username back to your orginal one, remove your iCloud account, change your username back to your new one, then setup iCloud (if you want).


I'm going with format my device, grudgingly so.


Most annoying thing is why can't I say "ignore this message"? Because Apple wants me to use iCloud, and agree to its new terms. This only gives me one more reason to use Google's services.

Jan 21, 2014 2:06 PM in response to Dizzybas

After a lot of communication with Apple suport by chat I've finally changed the old e-mail for a new tha I'm using after the change.


1 - Tap on Setting > iCloud > Delete Account.

2 - When you delete the account it will give you an option to keep information on your device

3 - Choose to "Keep on device" so you don't lose any information.

4 - Then you can sign with you currently Apple ID


To do those steps, if you are using iOs 7 you need to stop the Find my iPad. So one advise will appear to insert your Apple ID and the advise uses the OLD e-mail address, but use actual password


Thanks a lot


Barenna

Can't change iCloud ID

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