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iOS 7 forgot restrictions passcode

I have updated to iOS 7. My location services have been disabled and findmyiphone is turned on but with restricted access. However I have forgotten my restrictions pass code so am unable to turn on location services. If I try and restore iphone via iTunes it tells me I have to turn off findmyiphone first. But I can't do this because I have forgotten this restriction passcode.


Totally stuck now. Seems there is no way to reset my phone.


Any ideas?

iPhone 5, iOS 7

Posted on Sep 18, 2013 4:16 PM

Reply
304 replies

Apr 1, 2014 10:15 AM in response to MillValleyiMacG5

I did not have a restriction code, then the resource com.apple.restrictionspassword.plist :


<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict/>

</plist>


I tried change the restriction passcode to 1234, and now: (in bold)

........

<dict>

<key>RestrictionsPasswordKey</key>

<data>

S6PcLATheGi4xsdSmsVplFDFhjI=

</data>

<key>RestrictionsPasswordSalt</key>

<data>

6rqQuw==

</data>

</dict>

.....


I remove the restriction key, and I set the key 1234 again:

......

<dict>

<key>RestrictionsPasswordKey</key>

<data>

W53yNhyVx4lOF8ibsGDxpI0VOfk=

</data>

<key>RestrictionsPasswordSalt</key>

<data>

Ag/X9g==

</data>

</dict>

.......


The value of <RestrictionsPasswordKey> and <RestrictionsPasswordSalt> are different, but the key is the same 1234.


If I fail by entering the code, I get : 1 failed attempt


I can see this on the resource com.apple.springboard.plist


<key>SBParentalControlsFailedAttempts</key>

<integer>1</integer>



iPhone 5, iOS 7.0.4

Apr 20, 2014 5:12 PM in response to Beckclan

FYI-the iBackUpBot recovery strategy outlined by gilsonmelo and MillValleyiMacG5 still works on iOS 7.1 and an iPhone 5s. So, some summary notes: We did all the following to ensure success:


  1. Bought iBackUpBot.
  2. Edited springboard.plist and restrictedpassword.plist both as described in this thread. Make sure to make all three changes to the springboard file. Files located at System Files\HomeDomain\Library\Preferences
  3. Did a DFU factory restore on the iPhone (Google it).
  4. Using iTunes, restored the now new iPhone using the most recent iBackUpBot-edited iPhone backup.
  5. As soon as the phone was restored we switched the phone to Airplane mode (seems some here had problems with iCloud undoing these changes).
  6. Then went into Restrictions using 1234. Turned them off.
  7. Turned Restrictions back on entering a new PIN code.
  8. Took the phone out of Airplane mode.


Works!

May 11, 2014 4:18 PM in response to batbyz

I had the same problem - my restrictions passcode was "lost." I've used the same unlock key for 5 years, but after the upgrade to iOS 7, it was "lost." Well, I was ready to use iBackUpBot (thanks, BTW, for all the instructions here), but then I found iPhoneBackUpExtractor at http://www.iphonebackupextractor.com/ that will let you reset the passcode to 1234 OR tell you what the passcode is. It costs $25 for the version of the "free program" that will let you change or identify the passcode, but it had me unlocked with the correct passcode in about 5 minutes. Well worth the $25, but I'm totally annoyed at Apple for the problem. iOS 7 was a real downgrade, IMO.

May 11, 2014 10:23 PM in response to Richs79

I have been subscribed to this thread for a while now, even though I have long since fixed my phone (thanks! ...I guess I am too lazy to turn notifications off for this thread ...)


But I have two points/questions since this thread is now so old and long:


1) Has anyone figured out yet what is causing the password to reset itself? (I also [i]know[/i] that is what happened to me-but I have not reproduced the problem for months now...)


2) Having this fix is great and all, but what is to keep every high school student and thief on the planet from finding this thread and using it nefariously to crack their iPhones? Doesn't the ability to do this in the first place constitute a breach of security on Apple's part?


Thanks still for the fix; I am sorry to bring this up and possibly hinder people who legitimately need to get into their phones...

May 12, 2014 6:05 AM in response to myurkus

myurkus wrote:


1) Has anyone figured out yet what is causing the password to reset itself? (I also [i]know[/i] that is what happened to me-but I have not reproduced the problem for months now...)



As it never happened to me in 7 years of iPhone use I can think of 2 explanations. The first is simply forgetfulness; you set restrictions 3 years ago and have no recollection of it.


The other is that restrictions were set by a security profile installed by a corporate IT administrator as a requirement to access corporate MS Exchange email.



2) Having this fix is great and all, but what is to keep every high school student and thief on the planet from finding this thread and using it nefariously to crack their iPhones? Doesn't the ability to do this in the first place constitute a breach of security on Apple's part?

Yes, that's a real problem that Apple has tried to tighten up with each new release. It should not be possible to bypass Restrictions without wiping the phone.

May 13, 2014 3:18 PM in response to Lawrence Finch

As it never happened to me in 7 years of iPhone use I can think of 2 explanations. The first is simply forgetfulness; you set restrictions 3 years ago and have no recollection of it.


The other is that restrictions were set by a security profile installed by a corporate IT administrator as a requirement to access corporate MS Exchange email.

Neither happened to me. I was at home all weekend. One minute I had no restrictions set, the next I did. This was on an iPad. I have an iPhone too - no problems there (yet!). I just upgraded to iOS7 on both (wish I could go back to iOS6 on both). Wifi is totally screwed up.



2) Having this fix is great and all, but what is to keep every high school student and thief on the planet from finding this thread and using it nefariously to crack their iPhones? Doesn't the ability to do this in the first place constitute a breach of security on Apple's part?


Yes, that's a real problem that Apple has tried to tighten up with each new release. It should not be possible to bypass Restrictions without wiping the phone.



Teach your kids/teens right from wrong - that's the only real way to protect them from the crud that's in this world. As for crooks!? I think you need your unlock passcode in order to create the backup that you would need to get the restrictions or unlock passcode. Apple seems to have blocked that one.


-North

May 15, 2014 12:19 PM in response to Patrat1

I have had posts deleted from this forum way too many times... Posts above here point to software that decrypts backups, allows you to change the restrictions password, and even decrypts the password for you. There is at least one other website out there that can decrypt the code also, but Apple moderators closely watch this forum and delete all posts with links like that.

iOS 7 forgot restrictions passcode

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