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iOS 7 forgot restrictions passcode

I have updated to iOS 7. My location services have been disabled and findmyiphone is turned on but with restricted access. However I have forgotten my restrictions pass code so am unable to turn on location services. If I try and restore iphone via iTunes it tells me I have to turn off findmyiphone first. But I can't do this because I have forgotten this restriction passcode.


Totally stuck now. Seems there is no way to reset my phone.


Any ideas?

iPhone 5, iOS 7

Posted on Sep 18, 2013 4:16 PM

Reply
304 replies

Sep 13, 2014 12:12 AM in response to JarvoJ

This was awesome and worked for me!! I *thought* I hadn't set a restrictions password but I did. From now on, using Keychain Access for all my passwords.


Yes, I wish I saw this before I saw the thread that suggested editing HomeDomain > Library > Preferences > com.apple.springboard.plist with iBackupBot. It didn't work as I was told my 'backup was corrupted'. I think it was failing a checksum because the file was edited.


Oh well, 40 dollars down the drain. Ok, not a total loss as iBackupBot does work for its intended purpose ... though multiple backups are less relevant now that iTunes supports it. Really it's value is in showing that SMS messages aren't deleted (you do get the full time stamp, which is lacking in IOS 7) and maybe recover pics. As for recovering contacts... who isn't using the cloud to keep that info?

Nov 21, 2014 2:08 AM in response to AlastairStokell

After using the gilsonmelo solution, I had to first completely restore the firmware. So not only reset to factory settings, but wipe the iPad SW and reinstall. I had my iTunes crash on my PC when doping this. I panicked and forgot the easiest thing in the world: reboot PC... Used a colleagues PC. It took a super long time to even get iTunes let me do anything else. Then everything worked. I reinstalled the backup from itunes and the code was gone. Funnily, a few minutes later I remembered the code... just for fun I reinstalled my iCloud backup (with the code) and tried it. It was the right one :-) LOL

Nov 27, 2014 7:41 AM in response to gilsonmelo

Hi all... I had this problem too on my wife's mini iPad and here is how I managed to fix it.


After some trial and error, I did the get plist editing solution using iBackupBot tool available at http://www.icopybot.com/itunes-backup-manager.htm. A couple notes:


My backup contained two plists named Library/Preferences/com.apple.springboard.plist when I opened it in iBackupBot. (For ease in finding them, iBackupBot lets you click on the Path header to sort the files.) The second instance already contained


<key>SBParentalControlsBlockTimeIntervalSinceReferenceDate</key>

<real>362258969.244102</real>

<key>SBParentalControlsEnabled</key>

<true/>

<key>SBParentalControlsFailedAttempts</key>

<integer>9</integer>

<key>SBParentalControlsMCContentRestrictions</key>

<dict>

<key>countryCode</key>

<string>us</string>

</dict>


I made the highlighted changes below:


<key>SBParentalControlsBlockTimeIntervalSinceReferenceDate</key>

<real>362258969.244102</real>

<key>SBParentalControlsEnabled</key>

<false/>

<key>SBParentalControlsFailedAttempts</key>

<integer>0</integer>

<key>SBParentalControlsMCContentRestrictions</key>

<dict>

<key>countryCode</key>

<string>us</string>

</dict>

<key>SBParentalControlsPIN</key>

<string>1234</string>


I found that the only way I could make these changes actually transfer to my iPad during restore was to connect my phone to iTunes and wait for it to backup and sync. Then, while still connected to iTunes, I used iBackupBot to edit the backup file. WITHOUT ejecting my iPad, I then started the restore process based on the most recent backup. After the restore, I was able to use the above password (1234) to unlock my restrictions again. Hope this helps.

This worked fabulously well.

Nov 28, 2014 9:05 AM in response to lavaomg

I can confirm as well that gilsonmelo's fix above still works even with iOS 8.1.1 (not sure if the firmware is relevant in this case). Was able to remove that darn restrictions passcode on my 4S without wiping my phone using iBackupBot and making those edits in that plist file. I read somewhere that someone said not to restore in iBackupBot but in iTunes. I can confirm that as well as when I tried to restore in iBackupBot I just got an error. So I did it through iTunes with the most recent backup that I did just prior to making the edits in iBackupBot and it worked great!

iOS 7 forgot restrictions passcode

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