Level 2

274 points

"This apple ID has not yet been used with the app store."

Hello. I've created an Apple ID accout on the apple.com website so I can use the app store to update or download apps. However, when I tried to do that, the app store displayed a message saying, "This apple ID has not yet been used with the app store." To quote http://support.apple.com/kb/HT2589, "If you already have an Apple ID, you can easily use it at the iTunes Store or Mac App Store. You already have an Apple ID if you bought something at the Apple Store, registered your product online, or used the My Apple ID page." I am very confused, because I know for sure that I have bought a MacBook Pro (10.8.4) in Hong Kong some weeks ago. Here is a procedure of my attempt to get XCode:

1. I wish to get XCode

2. I enter my Apple ID and password just as I do to log in to apple.com

3. ???

So what is the meaning behind this? Do I restart my computer? Is it because I bought my MacBook Pro in Hong Kong that I must register an Apple ID in the Hong Kong Apple website (which, in my personal opinion, is a bit absurd)? What do I do? Please help.

Many thanks.

MacBook Pro, OS X Mountain Lion (10.8.4)

Posted on Sep 18, 2013 4:46 PM

Top-ranking reply

nikhil513

Level 1

0 points

Posted on Mar 24, 2015 6:15 PM

I went through same process. Apparently you cannot go in without giving your credit card information. So here is one trick.

Go in with your original id when it asks for review.

Enter your card information and create the account

Open itunes and go in to your account.

Your card will be mentioned there. Edit information and remove card.

Card information is not saved anymore and account is created. No need to do anything else.

Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support

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84 replies

May 18, 2015 12:59 AM in response to Dah•veed

why Apple design the Apple ID like this? ridiculous!

I met the same issue when re-install OS X, it need a apple ID and then I create one, but it says this ID is not used in App store! what a bad user experience!

elspurro

Level 1

9 points

Jun 27, 2016 9:35 AM in response to bzischarles

yeah - i'm having the same problem, i click review, go through it all, put in my billing details (on either AppStore or iTunes), and a little red box appears telling me to go to the itunes support website once I click Continue .... very frustrating

Sep 10, 2016 9:59 PM in response to bzischarles

When I log in, I get a popup window saying "This apple ID has not yet been used with the app store". When I close the pop-up window, I get a web page telling me "to create a new apple ID, click continue" (see image at the bottom). Why would I create an apple ID when I already have one? That's exactly how I ended up creating my Apple ID in the first place. Now, I am back to the beginning. This is very confusing. It is also very frustrating because such a poor experience can be designed by a company like Apple.

Why doesn't it simply explain what the process is. Why would I need to create an ID when I already have one? I have tried to read through all the messages but I am still not clear what the explanation is.

Dah•veed

Level 9

66,487 points

Oct 3, 2017 7:18 PM in response to platypusaedelaide

This forum has nothing to do with iPhones or iPads. This forum is for Using the Mac App Store, apps for Macs. The question with my answer was 4 years ago. The Mac App Store still works the same way.

Move on and please don't dig up long dead topics as some things change and are not the same today as in the past.

Oct 24, 2017 8:24 AM in response to ndaela

This!!! I am setting up my mom's refurb iphone 6S plus and I cannot download anything from the app store due to the 'This Apple ID has not yet been used in the itunes store. Tap Review to sign in, then review your account information.' And then it goes to a blank screen. I have tried this process on both the phone and the itunes on the computer. Same problem. Blank screen after clicking the review button. I have entered all the info in on apple.id.com. I am currently on hold with Apple support and they can't figure it out either. I am waiting on 'senior' level help now. So this is a problem on Apple's end!

Oct 24, 2017 9:27 AM in response to ShetzSmiff

Okay, I just got off the phone with Apple. It is a problem on their end with itunes. They told me that they had 10 other calls come in with the same problem: itunes just displays a blank, white page. I'll just wait a few hours/days for them to fix.

Dah•veed

Level 9

66,487 points

Sep 18, 2013 5:07 PM in response to bzischarles

You aren't understanding what it is stating. You have used the Apple ID in the Apple online Store. You have not used it in the Mac App Store. Those are two different online stores with two different unrelated accounts that just happen to use the same Apple ID. Press the Review button and go through the process of setting up the account or you will not be able to make purchases in the Mac App Store or any of the iTunes stores until you do. It's that simple.

Dah•veed

Level 9

66,487 points

Nov 24, 2013 10:06 AM in response to Ychris827

Ciao

bikong

Level 1

0 points

Dec 23, 2013 9:26 PM in response to bzischarles

its so easy go to the apple store in iphone then click search for review iphone then ok 🙂

Dec 26, 2013 11:16 AM in response to Ychris827

I've got the same thing, been trying to do this for an hour, it is completely ridiculous.

Dah•veed

Level 9

66,487 points

Dec 26, 2013 11:18 AM in response to dorothybean

You've changed it three times, starting with the ranty bait & switch, going for four?

Dec 26, 2013 12:49 PM in response to Dah•veed

No going for another brand though, and a less arrogant one... ciao!

Dah•veed

Level 9

66,487 points

Dec 26, 2013 1:17 PM in response to dorothybean

Your not in Kansas anymore, don't let the slamming door hit you in the assets on your way out.

Dec 26, 2013 1:35 PM in response to Dah•veed

Im not, but you are... Stop defending the 'walled garden' my friend.

Dec 27, 2013 6:02 AM in response to Dah•veed

The 'wall' i was referring to was Apple's propriety monopoly, and if you can't see it then i guess Industrial Psychology just isn't for you.

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"This apple ID has not yet been used with the app store."