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What are these red circle symbols that suddenly appear in my iTunes library on my iPhone?

I just upgraded to iOS7 and iTunes 11.1 and now my music library on my iPhone has these weird synmbols next to certain songs, red circles with little red squares, and I'm unable to play them now. They play on my MacBook Pro but won't play on my iPhone 4. I've tried looking online but a little frustrated not knowing where to look. Googling "red circle with red square" hasn't been very helpful.


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MACBOOK PRO (RETINA, 15-INCH,EARLY 2013), OS X Mountain Lion (10.8.3), 16 GB RAM, 2.7 GHz.i7, 500 SSD, tv

Posted on Sep 18, 2013 5:49 PM

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101 replies

Feb 4, 2014 5:41 PM in response to Jerry Barrow

Well, I started this thread and I'm still having issues. Occasionally I'll play a song but it'll start skipping over songs until it reaches (apparently) a song that's actually SYNCHED. Only then will the red circles appear. Apparently synching my library isn't actually syncing EVERYTHING. I'll be away from home and try to play a song only to find that NOPE it's not actually synched. Oh, yeah, my iTunes library claims I have everything copied over but until I actually try to play a song does it start skipping until it finds a song that's really there.


I connected my iPhone to my laptop with a physical cord (synching over WiFi takes entirely too long), unchecked "Sync music" in the Music tab, synched, then re-checked the "Sync music" checkbox and re-synched. It took a while but it seems everything is copied over and is playing but unless I play every single song in my library there's no way to tell.


Please, Apple... fix this! I've submitted bug reports on Apple's website but alas, never heard anything back.

Feb 12, 2014 8:03 AM in response to Jerry Barrow

This issue has been driving me insane. I bought a refurbed 5th Gen 32GB touch, and originally set it up using my backed-up version of my older iPod. Got the dreaded red circles and gray-ed out songs.


So I did a factory wipe twice, and set it up as a new iPod, twice. Same problem. Also tried many of the solutions in this thread.


So my boyfriend did a DFU back-up/recovery mode and we set it up again, a third time. Same problem.


Each time I tried to sync my music (approximately 3,500 songs), it would start to sync and then randomly stop. After tinkering around, we finally got it to "work" by just syncing a few songs at a time. As in, one or two artists per sync. This seems to have fixed the issue for now, but it is going to be a really long and tedious process to get my full library back on to my new iPod... 😠

Mar 31, 2014 9:48 AM in response to Jerry Barrow

Im having the same issue now, never had it until the recent iphone and itunes updates. I have tried switching to manually managing music, clicking on the "download all" button in itunes on the iphone, nothing seems to get the songs to sync on to the phone! I brought my phone in to a genius bar and their answer was "we can't tell you what the problem is unless we have the PC here too" then they wiped my phone and re-installed the software, sent me home but now even more songs arent copying over. FIX YOUR SYNC ISSUES APPLE! This is so annoying, I didnt buy a large memory iphone just to not be able to play music offline. That was the freaking point of buying a larger memory device. Ill try transferring purchases from the devices view in itunes next but way to make your users irritated apple!

What are these red circle symbols that suddenly appear in my iTunes library on my iPhone?

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