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How do I get rid of saved messages on iOS7?

I noticed this new feature in the Usage section of Settings. I have a whopping 8.8 GB of space taken up by Messages (always wondered what that "other" data was...). I tried getting rid of it by deleting conversations in messages (almost all of them, and especially the ones I knew had a ton of pics and videos in em) but after doing that and reopening the app, ALL my messages were gone. I didn't delete ALL of them. I restarted and then all my messages, even the deleted convos, were all back. How can this be??? I did this twice and the same result happened. Oddly though, my message data number went down by a few points to 8.2 GB.


I seriously need to get rid of these saved messages so I can reclaim my phone space and deleting them within iMessage doesn't seem to be doing the trick. Has anyone else noticed this happening? If so, how did you fix it? I figured I'd try asking here first before I go to the Apple store this weekend.


Please let me know if you have any suggestions. Thanks!



Pooja

iPhone 5, iOS 7

Posted on Sep 18, 2013 7:12 PM

Reply
69 replies

Sep 22, 2013 9:42 PM in response to psha85

I too was having this issue, at first. However, I then decided to try the old trick of genuine patience. It worked. It takes a bit. But after deleting everything and just waiting it eventually deleted everything. It took about 20 min or so for 2gb. Then once i waited and it was all finished I was able to restart my phone without the messages coming back. So in think by the one person syncing to iTunes/iCloud each time was just the time it took to actually delete the messages.


I think apple could maybe build a status bar for this or work to improve the process of the data removal.



So give it a go and just wait.

Oct 15, 2013 9:57 PM in response to psha85

Here is a solution that worked perferctly for me and freed up 5GB(!) of space on my iPhone 5 with iOS7:


  1. Back up your iPhone to iTunes.
  2. Use something like iBackupBot or similar to delete everything in the following folders:
    1. HomeDomain/Library/SMS and
    2. MediaDomain/Library/SMS
  3. Restore your iPhone from backup (in iTunes click on "Restore Backup..."). What happens is that the edited backup (without the messages) will restore.
  4. Make sure you make a copy of the backup before you do this in case something fails with the backup editor.


Disclaimer - It worked for me but I take no responsibilty for this solution - do it at your own risk.

Oct 16, 2013 3:36 AM in response to TailHook12

Firstly you DO NOT have to do a factory reset / wipe device, it is simply not required to get the space back!!


Mine had 3GB and I just got rid of it all, here is how:


METHOD ONE:


  1. Make a backup in iTunes
  2. open iBackupBot (Google it)
  3. Go to the relevant backup
  4. Click on Multimedia File Manager and click on the other Multimedia files tab
  5. Sort by filename by clicking the Filename tab
  6. Find MediaDomain/Library/SMS/Attachments and highlight all of them, then press delete. You can also click to export to a folder of your choice, if you want to save them that is.
  7. Then go to System Files>MediaDomain>Library>SMS>Attachments
  8. They will be all listed here, highlight them all and press delete
  9. Then just restore that backup using iTunes!

Tadaa! Space recovered, your messages are still there but without the attachments! METHOD TWO:

  1. Backup your device in iTunes and then to iCloud
  2. Go to Settings>iCloud and toggle Documents & Data to OFF
  3. Then do a 2nd backup to iTunes and iCloud
  4. Then restore the device from iCloud and the message attachments should be gone, turn Documents & Data back on again in the settings


PLEASE NOTE: Method two is a much longer process but some users may feel more comfortable with this method.



P.S You may want to make two backups in case you get any of the above steps wrong, but it is simple to follow the above and not do anything wrong!


P.P.S You could also just go through every single conversation and delete the attachments one by one, but if you have hundreds or thousands of attachments, this will take a VERY LONG TIME!!!

How do I get rid of saved messages on iOS7?

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