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How do I get rid of saved messages on iOS7?

I noticed this new feature in the Usage section of Settings. I have a whopping 8.8 GB of space taken up by Messages (always wondered what that "other" data was...). I tried getting rid of it by deleting conversations in messages (almost all of them, and especially the ones I knew had a ton of pics and videos in em) but after doing that and reopening the app, ALL my messages were gone. I didn't delete ALL of them. I restarted and then all my messages, even the deleted convos, were all back. How can this be??? I did this twice and the same result happened. Oddly though, my message data number went down by a few points to 8.2 GB.


I seriously need to get rid of these saved messages so I can reclaim my phone space and deleting them within iMessage doesn't seem to be doing the trick. Has anyone else noticed this happening? If so, how did you fix it? I figured I'd try asking here first before I go to the Apple store this weekend.


Please let me know if you have any suggestions. Thanks!



Pooja

iPhone 5, iOS 7

Posted on Sep 18, 2013 7:12 PM

Reply
69 replies

Oct 20, 2013 6:06 PM in response to StephySue

Update: I had to delete videos that were part of the backup, but it still said I didn't have enough space (even though I did). So, I restored I factory settings and then restored my backup...once directly through iTunes, and a different time through iBackupBot, and both times still left me with the messages taking up space. Help! I swear I feel like this is a way to make people buy a new phone with even more space.

Oct 24, 2013 9:56 PM in response to psha85

SOLUTION: Does not require Factory Reset of Phone OR Sync with itunes.


I upgraded to 7.0.3


Open a message


Touch and hold a text entry within that message until you see 'Copy | More...' appear


Tap 'More...'


Tap 'Delete All'


Tap 'Delete Conversation'


<Insert hallelujah chorus>


The Content of the conversation will be deleted and space will be freed up.

Dec 2, 2013 7:10 AM in response to psha85

After months of searching for a solution, i tried method 1 posted in this board earlier, after a few kinks and re-tries it worked! I had 9.1 GB of docs and data that no matter how many messages i deleted this number would not go down. Until now!! so happy it's fixed.

I had to do a few back ups to itunes because the system kept restarting but good thing i did.

after following all steps, my phone wouldn't restore from the latest back up, it kept giving me an error message so i had to restore from a slightly older back up and it worked great.


Its the first time I see over 10GB available in my 16GB phone and can actually use the icloud back up again! I seriously was about to give up but had to be very patient with the steps.


Thanks!

Jan 2, 2014 10:45 AM in response to psha85

This is the answer!!!! No Downloads, and no Reset!


It was so frustrating to find I had 9.8g of Messages (saved) on my phone but finally found the solution.


Here are the steps:

1. - Delete all the text conversations you want to get rid of by swiping and deleting entire conversations.

2. - wait

3. - keep waiting

4. - be patient

5. enjoy your free space 🙂


Mine had 9.8 and so it took my phone overnight to delete and also got wonky and didn't let me text or recieve texts for a moment of time but eventually deleted everything. I backed up before just in case and backed up twice during the purge but it worked. If you restored at intervals with the same backup you would see the devilish documents+data bar slowly diminish.


It stinks that it takes that long but it does eventually work. If you restore and old back up beware because it will restore all the previous messages. I checked this by backing up every few hours just to know it was working. At the end of the process I backed up everything and then restored with that same back up and finally those messages (saved) were gone. THANK THE LORD!!!

How do I get rid of saved messages on iOS7?

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