Camera and led light not working after IOS 7 update on iphone 5 help please!!

After I installed the update my led light won't work for the flashlight and my camera doesn't work either. Only the front facing camera works. Any suggestions?

iOS 7

Posted on Sep 18, 2013 7:31 PM

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45 replies

Nov 12, 2013 8:57 PM in response to srivam

I have same issue for about 6 weeks now without any resolution. My flash/flashlight is greyed out, panoramic option not there and it won't let me access Netflix saying it's not supported on this devise. All of these problems were immediately after upgrade around 6 weeks ago & can not get issues resolved. I'm ready to smash this useless piece of......... Before this update it was so nice & reliable & didn't make scream & swear at it everyday. Am I seriously going to have to pay Apple to be able to use this again when it's not even a year old? I have tried every advice I've found & it's still the same problems.

Nov 13, 2013 2:01 AM in response to Help Me Please before I smash my ipad

I went to the apple retail store and they guy was helpful. He recognised the problem being due to manufactures problem (software upgrade). I also quoted this forum discussion and he kindly replaced the phone.

The phone was two months out of warranty but I had bought it from apple store . Also there had been no previous exchange of the phone so they gave me another. It seems there is something in the consumer rights, that if you have bought it from the shop it is covered under warranty for two years.

Nov 13, 2013 2:29 AM in response to Ambrielle

My trip to the apple store was successful, too. I live in Germany for reference, they replaced mine even though I was out of warranty and had a previous replacement because of dirt on the

CDD of the Camera.


And the best part: I got an iPhone with iOS 6 on it :D

Maybe they did that because the bug is recognised by now or it was just by chance - who knows. I did quote the other, longer thread here in my ticket.


Hth... Bye!

Nov 13, 2013 1:06 PM in response to Ambrielle

After upgrade of ios 7 in my iphone 4, my camera starts to freezing. After switching to the rear camera, the Camera app freezes. After closing the app and a soft reset it will unfreeze the app, but the problem occurs again. Facetime will work with the front camera, but not the rear. Tried five hard resets, setting up as new phone, with no luck.

Jan 11, 2014 7:37 PM in response to Mr_Allroy

I had same problem just like all of you with my iphone 5 ios version 7.0.4. If I go to the new control center. The flashlight icon is greyed out as well. I've tried hard reset, settings reset and finally a full reset and restore and still not works. Please help us find fix on this issue and I believed it's somehow like a software related issue that causes this bug that disable the flash light icon and affecting the back camera as well as the led flash. Please post here if you encounter the same issue and how you fix the issue.


This is really frustrating and I hope APPLE find a solution on this problem. I thought version 7.0.4 is a stable version but it does not work fine for me and causes trouble on my IP5.:(

Apr 28, 2014 5:43 AM in response to Ambrielle

I ended up replacing my rear camera and flash unit using a guide from iFixIt. This fixed my problem, and saved me $200 compared to the Apple Store. It works great now.


http://www.ifixit.com/Guide/iPhone+5+rear-Facing+Camera+Replacement/10699


Apparently it was hardware derived, but its curious that so many people are having this issue after upgrading their operating system.

Jun 4, 2014 8:50 AM in response to Ambrielle

FIX FOR REAR CAMERA AND FLASHLIGHT!!!


I also had the same flash and rear camera problems as everyone else but I figured it was a software problem.


To fix the flash/flashlight, simply download the flashlight app. The one everyone used before iOS 7. The flash should work immediately.


To fix the rear camera go to Settings > General > Restrictions. Enable restrictions and turn the Camera off, then take the restriction off. Check your camera, it should work immediately.



Hope this answers a lot of questions and saves a bunch of money due to Apple's failures.


Cheers,

Tim

Aug 15, 2014 9:50 PM in response to Ambrielle

I Have now done everything on this post without any luck. I have downloaded Flashlight, no luck. Enable restrictions, put camera off and turn enable restrictions off again, no luck. Reset 3 times, no luck.


If I go to the control centre and put my flaslight on, it goes on, but with barely any light, only a small light goes on without any brightness. as a result, all photos taken by flash is pitch black.


any help on this please!

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Camera and led light not working after IOS 7 update on iphone 5 help please!!

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