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Purchased Apps not Showing iOS 7

Hey Everyone,


I just updated to iOS 7 on my iPhone 5 and iPad 4 and all of that went smoothly.


When I go into the App store to redownload my apps and look under purchased there is nothing there.

If I go to an app that I know I have purchased before it pops up saying I already purchased and I can redownload it for free.


I have tried logging back in and out and cant bring up my purchase history.


Is anyone else having this issue?

iPhone 5, iOS 7

Posted on Sep 18, 2013 7:42 PM

Reply
67 replies

Apr 8, 2014 1:26 PM in response to Longey

SOLVED - If none of the other solutions on this string work for you, try this one:

  1. On a desktop to to www.icloud.com and sign into your icloud account (you need the "www" else you are redirected to apple.com).
  2. Sign into your icloud account.
  3. In the upprer right, click your name.
  4. Click "Account Settings."
  5. Click "Advanced."
  6. Click "Reset Documents & Data."
  7. Click "Reset Documents & Data," (again).
  8. Click "Reset."
  9. You should get the instruction to power cycle your device to complete the reset.
  10. Once back on your iOS7 device you should be prompted to enter your icloud password again.
  11. Now go to App Store and see your past purchases tab.

(Fear not, you will not lose any data on your device.)


fin 🙂

Apr 13, 2014 7:47 AM in response to alecjacobryan

This did not work for me. I looked at some other posts and found a suggestion to change the keyboard specification to get rid of the symbol showing a cloud with a downward arrow indicating that an app had been purchased, but not downloaded. It worked immediately!


Who'd a thunk of this?


Looks like this problem has been around waaayyy too long!

Apr 15, 2014 1:40 PM in response to Longey

I tried the suggestions here numerous times for my iPad Air but the purchased apps still weren't showing up, even new apps I installed. Finally, I tried rebooting, a suggestion I saw on another site (hold down the Power button and Home button until the Apple logo shows up). The apps finally showed up!

May 28, 2014 6:03 PM in response to Femiforfun

You missed one step to always make it work 100% of the time

because your steps did not work for me.


Solution:

  • 1st: Logout of iTunes: Settings>iTunes & App Store>Apple ID:>Sign Out.
  • 2nd: Close out iTunes, App Store, and Settings.
  • 3rd: Turn off Phone.
  • 4th: Turn on Phone
  • 5th: Login into iTunes: Settings>iTunes & App Store>Apple ID:>Sign In.

After that, Go back to the App Store, click the Updates icon on the bottom right, and click on Purchased to see your purchased apps actually being visible.

Purchased Apps not Showing iOS 7

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