Documents & Data

Sam and Jamie wrote:

On my iPhone, Other is 1.88gb, Documents and Data is only 1.61gb.

My, phone has Documents and Data at 5.97gb.

???

Hi all,

I finally updated my computer from Leopard 5 so that i could sync my phone with my computer again. I saw that a whopping 6GB of my 13 GB iPhone was taken up with Documents & Data. After reading a few forums I started with deleting my old text threads--especially the one where I send video messages of my son to my wife at work. After resyncing, this dropped my documents and data usage down to an acceptable 500 MB. However, i'm pretty sure that in the process my "Other" grew to 1.5 GB...Not sure what to do about that that i'll take my victories as they come. I hope this solution works for someone else!

Hello,

I think I figured it out, what I did was go to icloud.com and signed into my icloud account. Then you go to Account Settings then click on Advanced. Then you can click reset documents and data. It will remove that documets and data on itunes you see taking up space.

adenzin wrote:

Hello,

I think I figured it out, what I did was go to icloud.com and signed into my icloud account. Then you go to Account Settings then click on Advanced. Then you can click reset documents and data. It will remove that documets and data on itunes you see taking up space.

No it doesn't.

-> iCloud: Resetting iCloud Documents & Data service"

"These steps won't delete your documents and data or affect the changes you've made to them"

There is no "real" way to properly clear documents and data other than deleting the app and reinstalling it or clearing all data on the phone for everything. This is one of the biggest complaints users have with Apple. For some reason, Apple doesnt want to write the code into the ios to allow us to do this easily. My suspicion is because Apple wants us to run out of, or low on storage to encourage buying newer and larger storage phones. This makes sense (to Apple) and runs hand in hand with their long time refusal to allow sd storage or memory expansion on their products. I have an iPhone 5 right now, but I may go back to Android on my next phone upgrade for these reasons. Android has a current OS that is as good as, if not superior to ios7. Right now, the only think with Apple that is better is their hardware.

Nope. Modifying iCloud configurations and backup does NOTHING to affect amount of documents and data stored *on the phone.* But, thanks for the suggestion.

iBackupBot can NOT do anything to address the issue. The product is NOT designed to do what you claim it can do—delete specific files from User iPhone Backup.

Note you are responding to +6 month old posts.

this giant "documents and data" store isn't from too much mail or messages. I just got a brand new iphone and right out of the box it has 12 gb of "documents and data on it. They need to figure this out because it's obviously not resolved.

smantha32 wrote:

this giant "documents and data" store isn't from too much mail or messages. I just got a brand new iphone and right out of the box it has 12 gb of "documents and data on it.

By “out of the box”, you mean after you restored from your previous backup, right?