Music not syncing after iOS 7 update

clevergirl929 wrote:

So I tried everything above, and finally found out what was causing my issue. On your phone go to Music and select More at the bottom. Under the Shared option, make sure your entire music library is selected. My phone only had what I had purchased on my iphone selected, not my entire music library. As soon as i choose Music Library all of my songs magically appeared, without having to sync again.

Just tried to resync after unchecking a few songs on iTunes. It still won't sync but at least my songs are on my phone.

Thank you for sharing this tip. After 3 days wondering around with no music in my phone, today I was able to sync many of my playlist's to my iPhone 5S.

I have been trying for almost 2 weeks to solve this syncing problem. I tried so many of the suggestions in this thread and some others. I even tried deleting some playlists from my iPhone, and then trying to Sync again in iTunes--thinking that would add the correct ones back in. But then somehow instead it deleted the playlists from iTunes too. So maddening!

I kept checking back here for things I may have missed. I was willing to try anything EXCEPT restore my phone. I just won't do that on principle alone--even if that makes me stupid. 😉 Originally I tried to do this Sharing settings thing (from clevergirl929), but 'Sharing' didn't appear in my Music app under 'More.' But I then found and followed your (jdomke1) directions for enabling that. Once I did I tried to Sync again and it worked...FINALLY! My fingers are crossed that everything sticks now. Anyway, thanks for that! I just hope it doesn't go screwy again--whether it's iTunes or the latest iOS. Apple needs to fix it. Nobody should have to restore their phone to fix this kind of thing, in my opinion.

UPDATED: Hmm. Maybe I spoke too soon. My playlists DID sync. I can see them all and they match my iTunes playlists. But when I try to play the songs on my iPhone, nothing happens now. They don't play, no album art shows. Nothing. Guess I knew it was too good to be true. 😟

A lot of different advice on this community to try. I worked with Apple Support for two nights and the bottom line was wiping my iPhone 5S and starting over as a "new" iPhone. They also had me download iTunes again. Not sure what the fix really is so far. I cna drag and drop music, but that is not the way I sync'd music in the past. I am not happy with this workaround and wish they would come out and announce an issue with iTunes and that they are working on a fix.

Yeah, that Shared thing is causing new problems. Enabling it allowed me to finally sync my Playlists, but then when I quit iTunes I can't play anything on my iPhone. I turned iTunes back on (on my PC) and then things worked--a little. SOME songs would play but not all. Turned it back off again and either my songs won't play on my iPhone, or it looks like they're playing but there's no sound, OR, it is skipping through every song on the list but not playing anything. Sigh. I tried putting the Shared thing back to my iPhone instead of my Library--but that makes a bunch of my Playlists disappear again. Something is seriously buggy. I cannot get a new phone right now. And I simply do not want to do a restore--shouldn't have to, and I don't trust it would resolve everything anyway. Since I use my iPhone for music more than anything else, this is a little more than an annoyance.

I've had an iPhone since the 3gs, but this is it. The Podcast app has been horrible since iOS 6, and with this sync bug I haven't been able to keep my iPod shuffle sync'd with my iPhone for a month now. It's time to move on -- just ordered the Nexus 5 today. So long, Apple -- maybe the iPhone 6 will be better.

You people are lucky!

I can't even manually manage songs on iTunes!

I drag the song to my device (iPhone) on the right-hand side of the iTunes window... but the song takes a long, long time to transfer... and nothing. 😟

iPhone 4 (with iOS 7.0.3) and iTunes 11.1.2.31

After almost 2 months, i already know the reason why my songs/playlist in latest itunes do not sync with ipad 4 after upgrading to IOS 7 even if these songs/playlist were in my ipad when it was still IOS 6.

IOS 7 do not recognize nor sync songs which have special characters in the details of the songs ( artist name, title, type, etc.). That is the reason why when i tried syncing songs/playlist, some playlist worked and some don't.

To solve this problem, here's how:

1. Open your itunes and choose your music library.

2. Choose a playlist on the left side of the menu and/or choose the songs viewed on the right side of the screen.

3. Check the detail of the songs by choosing a song, then right click>choose "Get info"

4. A menu will appear which contains several tabs (summary, info, video, sorting, options, lyrics, artwork)

5. Choose "info" tab.

6. Now check on the details of the song (name, artist, album artist, album, grouping, composer, comments, etc.)

If it contains any special charater like o, @, or any other ascii characters, delete that character and click ok.

Once finished, try to sync the songs or playlist again.

Hope this helps.

After almost 2 months, i already know the reason why my songs/playlist in latest itunes do not sync with ipad 4 after upgrading to IOS 7 even if these songs/playlist were in my ipad when it was still IOS 6.

IOS 7 do not recognize nor sync songs which have special characters in the details of the songs ( artist name, title, type, etc.). That is the reason why when i tried syncing songs/playlist, some playlist worked and some don't.

To solve this problem, here's how:

1. Open your itunes and choose your music library.

2. Choose a playlist on the left side of the menu and/or choose the songs viewed on the right side of the screen.

3. Check the detail of the songs by choosing a song, then right click>choose "Get info"

4. A menu will appear which contains several tabs (summary, info, video, sorting, options, lyrics, artwork)

5. Choose "info" tab.

6. Now check on the details of the song (name, artist, album artist, album, grouping, composer, comments, etc.)

If it contains any special charater like o, @, or any other ascii characters, delete that character and click ok.

Once finished, try to sync the songs or playlist again.

Auto syncing should now work.

Hope this helps.

oh my god......the 2 "corrupted" songs are in the same album and got a weird sign in the details page, once delete, sync perfectly......

But his type if error don't use to affect ios6 or 5

beside, last night i restore ios7 and then restore from backup......just to delete 2gb of "others" data on the iphone but apps on itunes cannot transfer over.....the sync cancel itself at step 3 where it starts tranfering apps to the iphone(have not start installing yet)......so i have to get into app store on iphone, find them and install them by hand .......then re-start sync......then photos sync just stop the sync after 200 photos......re-start sync and it transfer all photo again......

this king od inconsistence is not good at all, Apple

Yes, IOS 6 and below still can sync those songs even if it has special characters in its details.

Maybe it is just a part of their upgrading... Try to check all your songs saved in your itunes library and delete the special characters. After you are done with it, try to sync all your files again. If it works, you can now try auto syncing.

Hope this helps.

Thanks.

This does not explain why in my case ALL SONGS and PLAYLISTS sync perfectly if I uncheck music sync in itunes, sync and all music is deleted from iPhone. Then I check Music sync in itunes again, sync and all playlists are syncing. The problem appears if you -for example- have playlist A on your iphone and you add new songs to the playlist in itunes and then sync tehm with your iphone or if you wanna add new playlists or songs.. Then these newly added songs do not sync. Besides checking thousands of songs for totally arbitrary symbols which may -or may not- cause the Problem is no option.

And by the way I did not have these problems when I updated to iOs 7. It appeared in the last 2-3 weeks.

This is so unacceptable by Apple. No support whatsoever regarding the fact, that the individual syncing and modificating of itunes playlists is a major feature of the iphone as a multimedia device.

Ok, the problem is only for the iPhone. My iPad does not exhibit this behavior. Some albums (essentially those I have on CD and did not purchase through iTunes) will not go on to the iphone. Right now that is over 200 songs with over 35 Gig on my phone available. I've tried removing them using iTunes (doesn't work as the phone refuses to let them go - seems it is only cloud centric) I'm still checking but as of right now. What is happening is that if the music is not in the cloud, the sync with iTunes on your computer is useless. It only gets the music from the cloud and will not take it from the computer. This is a major bug. Either that or they are trying to force people to pay $24.99 to get their music from their mac to their phone with iTunes Match.

No, this did not correct it. I went through my phone and found that of the 4623 songs that I have in iTunes, only 805 are actually on my phone. I've tried it twice the sync has stopped and it's been over half an hour and the song count has not changed. I really think this is a software problem showing prefrence for music purchased through iTunes. All 5 U2 albums are gone except for the one song I downloaded from iTunes. And again, this is not the case for the iPad. In order to get the phone to recognize it only had 805, I had to have it try to play every song...it zipped along not finding over 3500 songs...

This clearly is a problem in the iPhone software using the cloud for syncing, and the cloud utilizing iTunes purchased links for actuatl storage rather than actually storing the actual songs that were on my phone.

I'm sorry that didn't work for you. I just double-checked my phone, and I confirmed that it did sync the tracks that I have ripped from my personal CD collection and that are not available through iTunes (e.g., After Forever, Platinum Blonde, Garth Brooks). But everything you mention sounds exactly like what I was experiencing - including my having tried to play every song with the phone just zipping through them and not finding most of them - except those I had purchased via iTunes.

I agree that there must be some significant software issues that Apple really needs to address. It shouldn't be this difficult to do something as simple as sync our music to our phone.

I only encountered this problem after upgrading to iOS 7.0.3. Apple support was minimally useful. She did not solve my problem but pointed me in the direction of the format of the music files. After I checked the box in iTunes telling it to convert the files to 128 bit AAC all my music was transferred - even the videos that should not have been affected by this change.