Music not syncing after iOS 7 update

I am having sync problems too. iOs 7.0.3. Itunes 11.1.3.8. Will not sync music, it shows on itunes looking at music on device, all tracks greyed out with dotted circle on the left column for every track. When syncing, it says my phone has disconnected from itunes even when it hasn't. It hangs on step 7 when copying files. Even sees my phone when it is disconnected and starts to run backup!!! Apple guys, please reply to me and tell me what to do!! It worked fine until installed updates. Come on!! Help me out Apple!!!

Well, having got a properly sync'd phone yesterday, I perhaps somewhat foolishly, thought I'd push my luck and add in my Chriustmas playlist yesterday evening. It's been a complete pain again, and has added many of them, and on a couple fo further sync attempts one or two more, but the last few attempts have added nothing extra.

What seems odd is that in trying to add the extra playlist has buggered the memory requirements. I did some jiggery pokery to remove some existing songs, so that the memory usage bar in iTunes showed there was about 200mb capacity. When I tried to do the sync it said I needed an extra 450Mb or so, so I deleted an in-app purchase of some Ordnace Survey maps which take up that kind of space.

Having tried to sync again umpteen times, the iPhone free memory came down to 66Mb with 170 songs not transferred. The iTunes memory showed rather more free. Thinking that a lack of memory might be the reason for the remaining songs not transferring I temoprarily deleted another 400Mb of OS maps, but still no further songs will sync. The iPhone is now saying I have 407Mb free (with no OS maps on it), and iTunes is showing 1.47Gb free.

This is really beginning to **** me off now.

I HAD the same issue syncing music, movies on all my iDevices (iPhone, iPod, iPad) here is what I did to resolve this

1. Deleted all my songs from iTunes. (just from iTunes library not to trash).

2. initiated sunc with 0 songs on my library.

3. Magic all my devices started syncing.

4. Added back all songs(drag and dropped from itunes/music).

5. Sync again.

6. Back enjoying the music.

Hope this helps.

I can't vouch for whether this proposed solution will stand the test of time, but I've managed to get back all my PURCHASED songs that were ghosted.

On your WiFi connected device (iPad or iPhone) launch your iTunes app (not the Music player app). I did not have my device tethether to my Mac, my device was logged into my iTunes account and it had an active WiFi connection.

Launch iPad iTunes ...

Purchased>Music

Select "Not on this iPad" then "Download All"

... wait for the download to complete.

Launch iPhone iTunes ...

More>Purchased>Music

Select "Not on this iPhone" then "Download All"

... wait for the download to complete.

After you sync with your Mac you'll see that for many of your "ghost songs" you have a duplicate real song -- so I do not think this is elegantly fixed. Fortunately my Playlists all still work in spite of the ghosts.

I have had the exact same problem since I updated my phone to IOS 7.0.3 last night. The songs were flickering and not playing on my phone, after a while my phone had deleted all the songs. Tried to synchronize my phone with iTunes, by unchecking the music first, it had saved all the deleted songs in my "others" folder. How I am going to get rid of the 15gb in that folder??? COME ON APPLE!!!!!

I have the same problems on my iPhone 4S. Now, my partner has the same issue on his iPhone 5. Some playlists simply won't copy.

The only workaround (after many variations of solutions tried, some offered above) I could figure out was to erase my iPhone after creating a new backup.

Afterwards, my audiobooks, which would not copy over from iTunes to phone, copied over. However, the new music purchased last night and the playlists supporting it, would NOT sync over. Therefore, now I am using the 'manage music manually' feature. I manually created the playlists that iTunes won't sync over and that worked.

All of this after an Apple support representative hung up on me at 7 pm. She was rather short and impatient with me when I asked her what her screen sharing tool was going to change on my computer, when a warning dialog appeared stating the representative was going to change settings on my computer. I calmly asked her to speak to me more kindly, and I guess she didn't like that.

Anyway, I think Apple lost a faithful 25 year customer tonight.

Update: I even have this problem on a brand new iPad Air 128GB with iOS 7.0.3, set up as a completely new iPad.

It is DEFINATELY an iOS 7 bug. I have an older iPad with iOS 5 that did not have any problems syncing the music.

I'm a bit furious. I spent a lot of money to get big-storage devices (64GB iPhone 4S and 128GB iPad Air) and in both I cannot even put music on them, the reason I have bought those. This problem has been going on for almost 2 months. Apple, fix this fast!

Same problem here, just want to add my name to the list: latest iOS (7.0.3) does not sync my music from the latest (and not greatest) iTunes from Apple, as of this writing. Hello Jony Ive, please pay atention to these details, also, not just the shiny chamfered edges. Very annoying. It already ate too much time out of my day trying to figure out what it is.

Same problem here, I reseted my device to the original settings but still won't sync music and actually now the music player went mad and started changing songs randomly like crazy.

APPLE PLEASE DO SOMETHING!!!

I updated iTunes and after several attempts finally got a full sync. I have a 4s, my wife has a 5 and have had problems with both phones. I unchecked everything which of course removed all songs, videos, ringtones, audiobooks. Then I reset my phone and restarted my computer. After three attempts I got everything back on both phones. Will not try to sync until Apple solves problem. Of course Apple is no help and seems not to care. If anyone could get the media to pick this up and run with it I'd bet Apple would have a change of heart.

I'm experiencing the same problems.

The syncing gets to the last stage of waiting for the files to be copied and the fails. It doesn't progress any further!

I've tried unchecking all the suggested boxes, disabling the Find my Phone app, moving my music library across to desktop and copying across but none of these work.

I am hugely disappointed that my music has disappeared.

Apple, this is a shambles - please fix ASAP!

Shame that this has been going on for past month now. I was instructed by Apple to wipe my iPhone and set it up as a new iPhone and then restore using my cloud backup. They also had me reinstall iTunes again. I can no longer check the sync music box, but, sintead, have to check manage music manually. I used to be able to have both boxed checked and now I have to drag and drop music files over to the iPhone. I call that a workaround and it is embrassing that Apple has not stepped up an admitted they have an issue. We did not ALL start epxperiencig this problem at different times. Seems to have occured with the new iTunes and 7.0.3 to me.

Hey, guys. I am very sorry to hear so many people have the same issue and by reading most of this thread, it can probably be deducted that this is a bug within either the new version of the iTunes or current versions of iOS7.

I have managed to solve this twice now, with three different albums that I wanted to add to my music library and to my iPhone 4S 64GB.

First, I unsynced the music as was suggested by one of the repliers, but honestly, the prosess of wiping out your entire library is quite drastic and I have to say that it absolutely should not come to this. However, the first time I tried it, it worked, creating a reptilian music library on one of my drives.

The second option is much less bizarre. I added the albums to my iTunes library and synced them to the iPhone, only to get all the tracks ghosted (gray with a red stop-like sign, unplayable). Then I deleted them and restarted (not wiped out, but simply restarted by holding the block button and the home button for a few seconds) the device and restarted the iTunes using the Task Manager (my laptop runs on Windows 7, but it should make much difference here, I suppose).

I deleted the songs from the iTunes and added and synched them again, album by album (superstitiously trying not to overwhelm the iPhone with too many problematic syncs at once). It worked with the first album, but with the second, it didn't. That's when I decided to just leave the music in the iTunes without removing it and adding it all over. So I simply restarted the devices and iTunes once more and, upon connecting the iPhone to the laptop and opening iTunes once again, I synced the music that was already there - the two remaining albums - and it worked, they simply unghosted. I suggest that you close all the tabs before syncing and opening them when the sync is complete.

Also you can chant a bit and flail around with a tambourine - I don't know if it helps, but lately performing the simplest tasks through iTunes seems to require many primitive and bizarre rituals that should have become outdated the second phones became "smart".

Good luck! I really hope Apple fixes this, but remember that most of Apple support are operators and everyman techs, and changes in iTunes and iOS are authorized and made by the big guys. Apparently the same ones who may think 100,000 hits on an issue thread and posts from perfectly reasonable clients of more than a decade about considering the competition software and devices are unworthy of immediate reaction.

happened to me today: when playing one of the songs which was not even supposed to be on the iphone, because syncing did not work, it suddenly showed the white Apple logo on black, as if it was rebooting. Then suddenly it was back to the iPhone music app. Weird stuff.

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same here, I’ve tried everything I have been reading in this chat ,reboot phone delete this delete that uncheck this uncheck that start again NOTHING WORKS I have been wasting my time ,apple is making us go to the competitor ,i have owned apple devices for 5 years now and this is unacceptable ,i have purchase over $5,000.00 in songs that apparently where legal and now i can’t even listen to them on the go ,time to think about moving to a device that i can rely on.

Hopefully they problem gets fix soon before is too late.

Music was the number 1 thing that put apple on top and now will leave apple in the bottom.