Music not syncing after iOS 7 update

I updated to iOS7 on my iPhone 4 and less than half of my music is syncing to my phone. Any thoughts? I am already hating this update for more than one reason and this is adding icing to the cake...

iPhone 4, iOS 7

Posted on Sep 18, 2013 9:29 PM

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999 replies

Mar 10, 2014 6:35 PM in response to Take_a_Guess

Sorry to use this thread for this, but I tried long ago to get OUT of this discussion by unchecking the box to keep receiving notifications, and now I'm getting emails again. Can anyone please tell me how to not get anymore emails from this?


By the way, I posted a while back that the trick of deleting my .Mac account on the phone and then syncing music worked for me on my iPhone 4S, if that helps anyone. You just re-sign in again after syncing. It seems that the account was interfering somehow, according to the person who first posted the solution.


I'd really like to go away from this discussion now....

Mar 12, 2014 1:21 PM in response to Rattlehead18

@Rattlehead18 Does the iOS 7.1 upgrade fix the problem we're having? Maybe so.


I orginally had the problem on my iPad. It started with videos and then it affected my music as well. After many months of working at it I fixed my iPad's issues by reconfiguring the Remote app and Home Sharing on iTunes (documented elsewhere in this epic thread).


More recently my iPhone 5, which always synced properly after the iOS 7 upgrade, started having issues keeping music and video in sync. Today I upgraded my iPhone to iOS7.1 and the missing music and videos have synched right up as they should, not too much waiting for changes and not hanging on cancel as my iPad still does. So, I'm hopeful there's a fix in here which will benefit us all.


I'd really like to hear from somebody who had this intractable problem since the iOS7 upgrade now confirm that 7.1 does indeed fix their sync issues. My recent issues with iPhone may not be the same chronic problem which is the subject of this thread.

Mar 12, 2014 7:00 PM in response to yax412

Guys,


I've been having this problem for the last few months. Tried literally everything and could not get it to work. For some odd reason, I thought to try a different USB cable to see if that was the problem and my entire iTunes library is now synced onto my iPhone 5. I ditched the factory Apple USB to lightning cable for a Belkin one and it's working fine. Try this and let me know if it works. Best of luck to everyone!

Mar 13, 2014 10:32 AM in response to Rattlehead18

FYI - just updated my girlfriends configuration (which wasn't sync'ing iTunes playlists) to Mac iTunes 11.1.5 last weekend (didn't fix the issues). Updated to iOS 7.1 last night and all is well with the world now. Everything works as it should. Prior config - Mac OSX 8.5, iTunes 11.1.5, and iOS 7.06 on iPhone 4S.


She had all the issues outlined in this monster thread. I updated successfully to iOS 7.1 last night, then resynced this AM, and everything is working for her config. Playlists sync, new added music sync's, no more waiting for updates.... (it shows what is sync'ing). The new sync added a bunch of the unsynced playlists and ~ 70+ unsync'd songs from her Mac to her iPhone 4S.


In our case it appears that iTunes 11.1.5 and iOS 7.1 have resolved the issues.


Good luck everyone with your specific issues.

Mar 13, 2014 10:33 AM in response to Harry Brindley

FYI - just updated my girlfriends configuration (which wasn't sync'ing iTunes playlists) to Mac iTunes 11.1.5 last weekend (didn't fix the issues). Updated to iOS 7.1 last night and all is well with the world now. Everything works as it should. Prior config - Mac OSX 8.5, iTunes 11.1.5, and iOS 7.06 on iPhone 4S.


She had all the issues outlined in this monster thread. I updated successfully to iOS 7.1 last night, then resynced this AM, and everything is working for her config. Playlists sync, new added music sync's, no more waiting for updates.... (it shows what is sync'ing). The new sync added a bunch of the unsynced playlists and ~ 70+ unsync'd songs from her Mac to her iPhone 4S.


In our case it appears that iTunes 11.1.5 and iOS 7.1 have resolved the issues.


Good luck everyone with your specific issues.

Mar 14, 2014 3:21 PM in response to yax412

I recently purchased a new Macbook Pro and transferred all of my music from my old PC. While reorganizing my itunes I figured I might as well update to iOS7.1 and the newest version of itunes (11.1.15?).


What a mistake...It syncs about 700 of my 1100 songs. I thought maybe it was a new music file that was cancelling my syncs but when I look in my phone it is not syncing hundreds of songs that synced fine on my old pc before updating my phone and itunes.


It is truly ridiculous that one of the most powerful technology companies in the world has not fixed this. I use my iphone for music more than anything else. The only reason I bought a 32 GB is to store all my music. I love apply and have spent thousands on their products but when I upgrade this summer a Droid is looking better and better. I have spent hours trying to fix this to no avail and to be honest it doesnt even look like apple cares.

Mar 16, 2014 3:36 PM in response to kgecklund

yes, i use itunes and a program called isyncr. it scans the itunes library and syncs the playlists and songs. it takes a little bit longer but it works well.


there are other free programs like doubletwist but out of all of them i prefer isyncr.


for video and photos i just drag and drop to the 64gb micro sd card. with most of the itunes to android sync programs video and photo syncing isn't too good. it will copy everything over without a choice of selecting individual videos or photo folders. it's not a big problem as i don't tend to change videos and photos too often. adding and deleting from the sd card isn't a problem.


my note3 is set up like my iphone (but better)

Mar 17, 2014 1:47 PM in response to yax412

- I had this EXACT same issue -

MY FIX:

I FIXED this problem by simply checking the "Manually manage music and vidoes" (under iTunes>iPhone>Summary> Options > "Manually manage music and videos") and Re-Syncing.


My Stats:

iPhone 5 with iOS 7.0.3

Current version of iTunes as of 3/17/2014 - (St. Patrick's Day!!! 😎) which is: 11.1.5

Under Options I have the boxes "Sync with this iPhone over Wi-Fi" (even though I did NOT do this - I used the cable) and "Sync only checked songs and videos"

Also ALL of the other boxes inside the tabs Info -thru- Photos were un-checked.


My Attempts:

Killing ALL Apple/iTunes processes

Restarting PC

Uninstalling then reinstalling iTunes

Hard/soft resets of the iPhone (normally, just to update, I have to factory reset and then restore from Back Up, because I have the iTunes curse, but NOT this time)

Also tried killing all background apps, and turning auto-lock to never

^However, when I got this to work, apps WERE running in the background, but auto-lock was on never

Using multiple usb cords - I used 3 different lightning usb cables

^When I got this working I was currently using the 3rd cable.

^^The first and original cable came with MY iPhone which I got around September of last year, and the other 2 cables came with iPhones purchased later on - ALL were iPhone 5.

All of these attempts were made MANY times in MANY different orders


Conclusion:

All I did was seriously check the "Manually manage music and videos" box, and it worked.

Some songs got deleted (but with iCloud, they were easily re-downloaded (did not even lose their places in the Music app) - I do not know the cause of this other than the deleted songs were purchased on the aforementioned iPhone 5)

All my Photos, videos, iBooks, Tones, TV shows, etc. are managed manually anyway.


Someone please tell me if this is rubbish or if it worked - thanks! 😎

Mar 19, 2014 12:02 PM in response to Stephen Jobs

Seems the 7.1 update fixed my issues, all of them!

Had to clear my phone of all music first, though - and not via iTunes, since I noticed that when emptying the phone via iTunes most songs still either stayed on the phone or iTunes still would show them greyed out, even though no songs had been on the phone anymore. So I had to go to settings on the phone (iPhone 4S), delete the music there, then restart the phone. Did all that before the update. Now all's fine! (so far, and I hope it stays this way).

After the update and the fresh sync I noticed double, triple or quadruple covers within several of my playlits, that shouldn't be there. Opening the according albumes in iTunes revealed, that these must have been corrupt covers, deleted them and imported the covers anew - now this issue's solved as well. Seems that iOS7 couldn't mange problems like these (which previous iOS versions hadn't had a problem with, though). If the 7.1 update isn't working for you, try to delete all music on the phone via settings and then sync your phone again. Please tell, whether this is or isn't of success for you.

Mar 19, 2014 8:10 PM in response to yax412

I am having a similar issue after the latest iphone 5 update (ios 7.1). everything but mp3s seems to be syncing ok, but not the music. it gets about halfway there then flashes "cancelling sync" very quickly then stops syncing. it always seems to quit at the same point - 10-15 tracks in. i tried adding to a playlist in 90 track increments and this sometimes seems to work, or the songs sometimes copy over, but then it starts quiting again. help!!!! ive tried a hard reset and this is a brand new version of itunes...

Mar 21, 2014 8:15 AM in response to yax412

I'm so f**king done with Apple.


I own an iPhone 5 (32 GB), an iPod Classic 7th generation (160 GB), and an iPad 2 (32 GB) and NONE OF THOSE can sync music anymore.


It began with my iPod and I was convinced that its hard drive was broken so I BOUGHT A NEW IPOD CLASSIC – in my country a new iPod Classic is sold for $600 – just to find out the problem wasn't the hard drive.


Now I got two f**king iPods – 296 GB of storage available – with no f**king music on both.


The problem is definitely iTunes. So, PLEASE, Apple, fix this s**t, because I'm so f**king done I just bought an Android phone from your biggest enemy to listen music.

Mar 21, 2014 8:44 AM in response to Stephen Jobs

I tried every possible thing:


Manually manage songs and videos;

Sync only checked songs and videos;

Convert higher bit rate songs to 128, 192 and 256 kbps;

NOT convert higher bit rate songs;

• Check and uncheck all the songs and sync again;

• Restore all my devices;

• Reinstall iTunes;
Buying new devices.


Nothing managed to work, my friend. Nothing.

Mar 21, 2014 12:48 PM in response to felipewanzeler

I, like many, have been battling these issues for months now. The other night I had a Tier 2 Apple Tech walk me through a process I thought would not work as well. We downloaded the current 0/S and set my Iphone 5S up as a new phone. I went through the painfully long process and set the iPhone up as a new phone after installing the O/S 7.1 again. Once I installed the O/S and went through the entire process I was able to connect to iTunes 11.1.5 and unchecked "manually manage music and videos," and checking, under summary in iTunes, "Synch Msuic" and select "Entire music library." I beleive that my O/S had become corrupted and this fixed it. I have been battling this for several months and I am finally back to the way I synched songs prior to the corruption point (maybe not related, but happened around the time iTunes 11 was released).

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Music not syncing after iOS 7 update

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