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stuck on waiting for changes to be applied

Just downloaded itunes 11 and ios 7


Trying to sync iPad with iTunes. process is "stuck" on waiting for changes to be applied


Any ideas?

pro, Mac OS X (10.6.2)

Posted on Sep 18, 2013 10:10 PM

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Question marked as Top-ranking reply

Posted on Sep 23, 2013 1:40 PM

After countless hours this past weekend with this same problem (iTunes stuck on "waiting for changes to be applied..." I finally have resolved it without having to completely rebuild my iTunes library (and losing my metadata in the process). For background, I updated my iPhone 4s while I was traveling, and when I returned home, I was no longer to update music in iTunes (it would hang).


The problem, it seems, is related to several factors:

1) you have enabled "Find My iPhone" in the iCloud settings on your iPhone

2) you have initiated a download of music through iTunes on your iPhone, and the downloads have not completed

3) you have a corrupted Voice Memo, causing duplication on each sync


Here's what I ended up doing:

on your iPhone / iPod / iOS device:

1) disabled "Find My iPhone" on the iCloud settings of my iPhone

2) gone to the "Downloads" section of the iPhone "iTunes" app and deleted every in-progress download

3) go to Voice Memos app and see if there are recordings in the list that may have been duplicated

you can also check the "Voice Memos" playlist on your iTunes library

- delete any duplicate Voice Memos; if some memos are gray and can't be deleted see below

4) do a cold reboot (hold down top bottom, power off, then on again) but do not dock your iPhone yet


on your iTunes:

5) change your iTunes -> Devices preference to "Prevent iPods, iPhones, iPads from syncing automatically"

you can now dock / connect your iPhone to iTunes

6) select "Manually manage music and videos" in the Summary tab for your iPhone within iTunes

7) go to the Music tab for your iPhone within iTunes

- you may see a list of music at the bottom called "manually added music"

if present, select all items in this list and Delete to remove them

8) uncheck "Sync Music" at the top of the Music tab and "Apply"

- this will remove all music from your iPhone

9) if the iTunes sync completes properly, perform a Local Backup of your iPhone (you may need this later)

10) re-enable "Sync Music" but uncheck "Voice Memos" and "Apply"

- if this fails, you have a corrupted memo - see below

11) if this sync completes, change your iTunes -> Devices preference to disable "Prevent iPods, iPhones, iPads from syncing automatically"


possibly optional steps needed:

a) make sure you have a backup of all of your Voice Memos (check iTunes)

you may want to copy off these files and then remove them from iTunes, especially if there are duplicates

b) if your Voice Memos database is corrupted, you may need to clear out the iPhone internal database

there are third party utilities (I used "iPhone Disk") that let you access the directory even on a non-jailbroken phone

b) remove all files from the "Recordings" directory

c) cold-boot your iPhone

d) repeat steps above


Again, this sounds painful (it was!) but after many tries, this is what finally allowed my iPhone 4s with iOS 7 to once again sync properly with iTunes 11.1. This process will preserve your iPhone settings, voicemails, Messages, etc. And, it will let you retain your iTunes library without rebuilding.

630 replies

Nov 21, 2013 6:46 PM in response to rkstiens

I seem to have gotten the problem resolved for me. I called Apple and was told that they are aware that there is an issue, particularly with earlier iPhones (ie 4, 4s) and the new operating system. There seems to be something in the sync process of the newer IOS that has a lower tolerance and stops the sync from completing, because the system is not seeing the file(s) as being acceptable and trying again and again. What he suggested for me is that most of the time this happens in the last step where music is being synced. Therefore, what he asked me to do is delete my library and sync without the library and without as many additional things as possible (ie photos, voice messages, etc etc). The idea being to eliminate all of the possible data files that might have mild corruption. Then add back some at a time and see what happens with the goal of finding the "corrupt" or offending file(s). I found that for me there were 4 messages of files in the library that could not be found. I eliminated these and the sync now works. It's a painful process if you have a very large music library, but sometimes you can guess where files might not be good, because of their source.


One solution which I DID NOT like was that you can do Music Match for awhile and this will clean your library which you can then download back with the updated and new files from iTunes.

Nov 21, 2013 7:10 PM in response to hansolo415

I am still under warranty and I did try what you mentioned.


As per apple support...


  • I created a new user profile with admin rights
  • logged in
  • set up fresh iTunes
  • no playlists
  • no apps
  • no voice mails
  • no genius
  • no icloud
  • I downloaded tracks directly from the itune store (so the tracks are not the issue)


I tried syncing and still had similiar issues.


So that rules out the library, tracks, and playlists


This problem started right after upgrading to ios 7. Apple won't let me go back!


I am a professional Full-time DJ. I now have a $800 BRICK on my hands.

Nov 22, 2013 9:13 AM in response to rkstiens

bes2dt10


Nov 22, 2013 8:59 AM


The easy and quick way to fix this is to connect your iphone to itune...


1.Go into your iphone (Top right of itune).


2.You'll see 3 different topics in bold - Iphone, backups and options.


3.Go to options and uncheck all the boxes (make sure you remeber what was been check before you uncheck anything in the boxes).


4.Check only - manually manage music and video and press apply (bottom right of itune).


5.Wait for it to finish the process (it should delete everything).


6.Then it is up to you.... either go by each tap and sync each one (info, apps, tones, music, movies, TVshows, podcast and photos) or uncheck manually manage music and check whatever it used to be before you unchecked everything.


7.All done, Everything should be working perfectly.



Please shared to other that needed help


Appologiez to my behalf the language, Not really good at English grammas LOL

Nov 22, 2013 10:41 AM in response to jonathansc

Well i dont know about that.... i just happened to brought my iphone5 s today and update it to IOS 7.0.4.


and what happened then afer restore my iphone is that it i put some new songs and photos and try to sync it.


after those long wait for waiting for change to be applied....nothing happen, it's just stuck there.


i try to restore iphone and restore backup nothing change.


then i try manually manage music and video, it make everything working perfectly


and it wasnt just sync one or two track.... it my whole itune music library


sorry, but i dont know what's wrong with your one but the steps i gave out is working just fine for me.

Nov 22, 2013 7:28 PM in response to rkstiens

Both OS X Mavericks on my 9 month old Mini Server with 16 GB RAM, and iOS 7 on my iPhone 4S, have been an unmitigated disaster. Both of my devices are drastically slower, buggy, and prone to crashing. Apple charges more because you USED TO provide superior products that worked well and KEPT WORKING. What is wrong with Apple suddenly ? Now that I just updated my iPhone 4S to 7.0.4, it is even worse, and I cannot get my song playlists to sync correctly. Please fix these problems imediately, or I will leave Apple and never return.

Nov 23, 2013 1:34 AM in response to rkstiens

May be this is simpler and worked for me:

  • In Itunes click on “music” of your iPhone
  • If you see any song with a dotted circle to its left and in degraded text, write down its name
  • Go to “music” in your iTunes library and unmark each and every of these songs
  • Synchronize your iPhone
  • Again in iTunes go back to your “music” ON THE iPHONE and make sure that all of the circled degraded songs have disappeared, if any found and you are sure they are unmarked in your library, remove from library and resynchronize the iPhone
  • Mark songs you unmarked in your library
  • Resync your iPhone

I hope it works for you.

Nov 24, 2013 6:01 PM in response to rkstiens

I have an iPhone 5s and have had the same problem where my iPhone gets stuck when I sync in "waiting for changes to be applied."


I was able to fix the problem by going into the Music tab of the iPhone and unchecking the box for Sync Music. When you sync after doing this, all of your music will be removed from your phone. I actually had to do this two times to get iTunes to remove the music.


Once all of the music has been removed (this will happen relatively quickly), you will have to select Sync Music to add your music back to your iPhone, which may take a long time. After doing this, I was able to get my new songs to be uploaded to my phone.

User uploaded file

Nov 29, 2013 7:42 AM in response to rkstiens

I am having the same problem with my ipad. A couple of times it has added new apps and if I try to add a movie it will sync that but it won't update my photos. I even tried telling it not to sync my photos but it wouldn't remove them from my ipad. I don't have any music on it so that's not an issue. I used to be such a lover of all things Apple and never had problems but now for the first time I've considered making the switch. It seems like everytime they update something things get worse and worse.

stuck on waiting for changes to be applied

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