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stuck on waiting for changes to be applied

Just downloaded itunes 11 and ios 7


Trying to sync iPad with iTunes. process is "stuck" on waiting for changes to be applied


Any ideas?

pro, Mac OS X (10.6.2)

Posted on Sep 18, 2013 10:10 PM

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Question marked as Top-ranking reply

Posted on Sep 23, 2013 1:40 PM

After countless hours this past weekend with this same problem (iTunes stuck on "waiting for changes to be applied..." I finally have resolved it without having to completely rebuild my iTunes library (and losing my metadata in the process). For background, I updated my iPhone 4s while I was traveling, and when I returned home, I was no longer to update music in iTunes (it would hang).


The problem, it seems, is related to several factors:

1) you have enabled "Find My iPhone" in the iCloud settings on your iPhone

2) you have initiated a download of music through iTunes on your iPhone, and the downloads have not completed

3) you have a corrupted Voice Memo, causing duplication on each sync


Here's what I ended up doing:

on your iPhone / iPod / iOS device:

1) disabled "Find My iPhone" on the iCloud settings of my iPhone

2) gone to the "Downloads" section of the iPhone "iTunes" app and deleted every in-progress download

3) go to Voice Memos app and see if there are recordings in the list that may have been duplicated

you can also check the "Voice Memos" playlist on your iTunes library

- delete any duplicate Voice Memos; if some memos are gray and can't be deleted see below

4) do a cold reboot (hold down top bottom, power off, then on again) but do not dock your iPhone yet


on your iTunes:

5) change your iTunes -> Devices preference to "Prevent iPods, iPhones, iPads from syncing automatically"

you can now dock / connect your iPhone to iTunes

6) select "Manually manage music and videos" in the Summary tab for your iPhone within iTunes

7) go to the Music tab for your iPhone within iTunes

- you may see a list of music at the bottom called "manually added music"

if present, select all items in this list and Delete to remove them

8) uncheck "Sync Music" at the top of the Music tab and "Apply"

- this will remove all music from your iPhone

9) if the iTunes sync completes properly, perform a Local Backup of your iPhone (you may need this later)

10) re-enable "Sync Music" but uncheck "Voice Memos" and "Apply"

- if this fails, you have a corrupted memo - see below

11) if this sync completes, change your iTunes -> Devices preference to disable "Prevent iPods, iPhones, iPads from syncing automatically"


possibly optional steps needed:

a) make sure you have a backup of all of your Voice Memos (check iTunes)

you may want to copy off these files and then remove them from iTunes, especially if there are duplicates

b) if your Voice Memos database is corrupted, you may need to clear out the iPhone internal database

there are third party utilities (I used "iPhone Disk") that let you access the directory even on a non-jailbroken phone

b) remove all files from the "Recordings" directory

c) cold-boot your iPhone

d) repeat steps above


Again, this sounds painful (it was!) but after many tries, this is what finally allowed my iPhone 4s with iOS 7 to once again sync properly with iTunes 11.1. This process will preserve your iPhone settings, voicemails, Messages, etc. And, it will let you retain your iTunes library without rebuilding.

630 replies

Nov 30, 2013 11:26 PM in response to cpaulPHL

Your resolution worked!! Thank you so much! I think because I restored from iCloud backup and not everything downloaded so I went to iTunes to sync to get my apps

And it wouldn't finish the last step... Stopped the downloading apps and music and it worked. Good call. Everything's working now and it only took 2 days to get my new iPhone 5c playing my music. :-)

Dec 1, 2013 7:59 PM in response to bes2dt10

Thanksbes2dt10 for the advice. What I did:


  • Checked "manually manage music" checkbox (in the "options" box in the "summary" screen for iPhone, when it is plugged in)
  • I also had the "only sync checked music" checkbox checked
  • When I did that and then did a sync, it appeared to be copying music to my phone. I don't know if it was copying music to a new "manually managed section" on my phone, or what. It took a few minutes to start, and maybe 10 minutes to finish doing whatever copying it was doing.
  • After that, all my music was on the phone. But I wanted to get out of the "manually managed" mode, so I went back and unchecked the "manually managed" checkbox and did another sync.
  • That sync didn't take very long to finish. I guess the music was all on the phone now, after the whole "manually managed" sync had done its thing.
  • Now it all appears to be fine.


I think what this process did was replace all the music that was on my phone by what was on the computer. In any case, it's fixed now.

Dec 1, 2013 9:21 PM in response to jazzratchet

I would just like to say I've had the same problems. iPhone 4s randomly deleted contacts and music a couple of days ago so I decided to restore. I think mine is getting hung up with files i put in audiobooks. I'm going to try to stop audiobooks from syncing and see what happens. The problem with this is everytime i try to sync, and it get stuck it places 11 gb of other on my phone which i need to restore to get rid of. With finals around the corner, I am a sad person.😢

Dec 1, 2013 11:47 PM in response to jazzratchet

In addition to what I said above: I think that if you're having this problem, it would be good to wait a good 10 or 20 minutes just to see if it clears up on its own. I wish I had tried that before going to all the trouble that I did with my "manually managed" workaround. Even with my workaround, it took several minutes to start processing individual songs, and I kinda wonder if it would have worked the regular way if I had given it more time.

Dec 4, 2013 10:12 AM in response to rkstiens

It's amazing that with a $2500 iMac and an $850 5s I have to wait hours to transfer a couple hundred songs. Every iDevice I've owned since 2002 (about 12-15 of them) has synced just fine on all my Macs including my current iMac. Syncing was never a problem.

I've tried all of the less time-intensive solutions mentioned in this thread to no avail.

I refuse to spend an entire day doing things just short of restoring the Mac OS and iOS when this all started with the release iOS7 and iTunes 11.1.3.

Syncing is the most basic and important thing iTunes does with iDevices. I can't believe they can't fix this.

At least come out and admit there is a problem so people don't waste hours of their time trying to guess how to fix it.

Geez.

Sorrry for the rant.

Dec 6, 2013 7:29 AM in response to rkstiens

I have not read all of the threads. Perhaps this helps:


- Doing a reset fixes the problem one time. I needed to reset every time I needed to sync.


- When iTunes shows "waiting to sync", simply unplug at the usb jack end and replug. Seems to work.


- We have 7 iOS devices including iOS5, 6 and 7 devices. This only happens on one iPad retina mini. Which happens to have the identical sync as an iPad 3 running iOS6. I would suggest this is neither an OS X nor a iOS issue but a hardware issue.

Dec 6, 2013 9:25 AM in response to rkstiens

*** PLEASE READ ***



GUYS THIS IS IMPORANT WE NEED TO FIX THIS ASAP


It appears that Apple has so far been unable to fix this problem. I propose we give them all the information they need to troublehsoot it. I have created a free survey that goes over the basic points. Maybe they can round it down to a specific attribute?


PLEASE TAKE TIME AND FILL THE INFO OUT https://www.quicksurveys.com/s/n4DMr5



APPLE OR ANYONE INTERESTED CAN view survey reports page, https://www.quicksurveys.com/report.aspx?surveyId=1149655

Dec 6, 2013 8:43 PM in response to cpaulPHL

After spending way too many hours trying to figure out why my iPhone 5 would not sync for the past several weeks, I finally came across the solution outlined by cpaulPHL. I tried going through it carefully, step by step, and it worked! I did find a Voice Memo that was left open and closed it. Never thought to look in there before when troubleshooting. I don't know if that's what did it, but after going through all his other steps, my iPhone is now syncing again, for the first time in weeks!


For the record, his solution looks long and complicated, but that's due to the fact that he takes you through the details of every step. It actually is simpler than it looks, and a whole lot better than some of the other solutions I've seen proposed, which included completely reformatting my phone. No thank you.


Thank you cPaul for solving my worst iPhone experience yet!

Dec 6, 2013 9:01 PM in response to rkstiens

Sorry to add just a complaint, but this issue is driving me crazy. Yesterday, I decided to nuke my iPad from orbit (it's the only way to be sure). I restored it to new device status, and started rebuilding it. For some reason, iTunes is not finding my apps, even though they're in the right folder. Given that I'm finding apps as I go, I have to start a lot of syncs. And given that each sync takes at least 10-15 minutes to start, it's incredibly laborious. The process will stretch out over days, due to Apple's inability to address this well-known, long-standing bug.


Really tired of this.

stuck on waiting for changes to be applied

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