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stuck on waiting for changes to be applied

Just downloaded itunes 11 and ios 7


Trying to sync iPad with iTunes. process is "stuck" on waiting for changes to be applied


Any ideas?

pro, Mac OS X (10.6.2)

Posted on Sep 18, 2013 10:10 PM

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Question marked as Top-ranking reply

Posted on Sep 23, 2013 1:40 PM

After countless hours this past weekend with this same problem (iTunes stuck on "waiting for changes to be applied..." I finally have resolved it without having to completely rebuild my iTunes library (and losing my metadata in the process). For background, I updated my iPhone 4s while I was traveling, and when I returned home, I was no longer to update music in iTunes (it would hang).


The problem, it seems, is related to several factors:

1) you have enabled "Find My iPhone" in the iCloud settings on your iPhone

2) you have initiated a download of music through iTunes on your iPhone, and the downloads have not completed

3) you have a corrupted Voice Memo, causing duplication on each sync


Here's what I ended up doing:

on your iPhone / iPod / iOS device:

1) disabled "Find My iPhone" on the iCloud settings of my iPhone

2) gone to the "Downloads" section of the iPhone "iTunes" app and deleted every in-progress download

3) go to Voice Memos app and see if there are recordings in the list that may have been duplicated

you can also check the "Voice Memos" playlist on your iTunes library

- delete any duplicate Voice Memos; if some memos are gray and can't be deleted see below

4) do a cold reboot (hold down top bottom, power off, then on again) but do not dock your iPhone yet


on your iTunes:

5) change your iTunes -> Devices preference to "Prevent iPods, iPhones, iPads from syncing automatically"

you can now dock / connect your iPhone to iTunes

6) select "Manually manage music and videos" in the Summary tab for your iPhone within iTunes

7) go to the Music tab for your iPhone within iTunes

- you may see a list of music at the bottom called "manually added music"

if present, select all items in this list and Delete to remove them

8) uncheck "Sync Music" at the top of the Music tab and "Apply"

- this will remove all music from your iPhone

9) if the iTunes sync completes properly, perform a Local Backup of your iPhone (you may need this later)

10) re-enable "Sync Music" but uncheck "Voice Memos" and "Apply"

- if this fails, you have a corrupted memo - see below

11) if this sync completes, change your iTunes -> Devices preference to disable "Prevent iPods, iPhones, iPads from syncing automatically"


possibly optional steps needed:

a) make sure you have a backup of all of your Voice Memos (check iTunes)

you may want to copy off these files and then remove them from iTunes, especially if there are duplicates

b) if your Voice Memos database is corrupted, you may need to clear out the iPhone internal database

there are third party utilities (I used "iPhone Disk") that let you access the directory even on a non-jailbroken phone

b) remove all files from the "Recordings" directory

c) cold-boot your iPhone

d) repeat steps above


Again, this sounds painful (it was!) but after many tries, this is what finally allowed my iPhone 4s with iOS 7 to once again sync properly with iTunes 11.1. This process will preserve your iPhone settings, voicemails, Messages, etc. And, it will let you retain your iTunes library without rebuilding.

630 replies

Dec 12, 2013 5:57 AM in response to rkstiens

*** PLEASE READ ***

REMINDER: If you haven't filled out the survey, please take a moment to do so.

It appears that Apple has so far been unable to fix this problem. I propose we give them all the information they need to troublehsoot it. I have created a free survey that goes over the basic points. Maybe they can round it down to a specific attribute?

PLEASE TAKE TIME AND FILL THE INFO OUT https://www.quicksurveys.com/s/n4DMr5


APPLE OR ANYONE INTERESTED CAN view survey reports page, https://www.quicksurveys.com/s/Wa27Jce

So far it looks like iOS7 and/or iTunes 11.1.3 is the cause

Dec 12, 2013 10:59 AM in response to hllbnd

Sorry hllbnd, but you're dead wrong on several levels:


(1) 5-10 minutes is already too long for a sync


(2) it was Steve Jobs' stated vision that Apple products be the center of our digital lives. ALL photos, songs, movies, and other media were specifically intended by Jobs to be easily accessible


(3) this problem dates back years; it's only recently that enough of us are angry enough to make this big a thread on the topic

Dec 12, 2013 12:09 PM in response to WirelessDJ

Thanks WirelesDJ for setting up the survey


I have no doubt it will help unless Apple truly has gone all John Sculley again (last time I almost gave up on Apple was when they produced the Performa series)


One thing: we should be able to check multiple items for iOS and possibly every answer.


Personally, I've had this problem over multiple iterations of iTunes, MacOS systems, and iOS devices, with iOS versions 6 and 7 (and probably earlier).

Dec 12, 2013 1:00 PM in response to rkstiens

I actually have resolved this problem but it was not easy.


First I deleted all playlists off my iphone. I think the problem is coming from "on-the-go" playlists (created on phone) and playlists created on the computer - Apple still seems to have a big architectural problem with this.

I unclicked "sync music" and hit the sync button. The "music" usage bar would disappear in the iphone usage meter at the bottom of itunes...


but it would still get stuck on "waiting for changes..." then after a minute or two the "sync music" box WOULD CHECK ITSELF and the "Music" usage bar would fill up again.


I did this over and over. Then I noticed that gradually some music was unsyncing.


I kept unclicking the sync music button and clicking sync until finally, finally all the music disappeared off my iphone. This took over 10 different attempts to unsync - wait - unsync - took well over 30 minutes.


Finally when all music was off my phone, I then selected the playlists that had been created on my computer and synced them.


Since then it's been working perfectly.


NEVER CREATE PLAYLISTS ON YOUR PHONE

Dec 14, 2013 7:47 AM in response to Roaming

I was stuck in the same wait loop for my iPhone, here's what I found as a SOLUTION:

- with the device connected, select the device in iTunes

- go to the Summary Page

- uncheck "Automatically sync when this ... is connected"

- I had "Sync ... over Wi-Fi" selected, I unchecked that too

- click Done

- answer "Apply" to pop up.

- sync wait stopped immediately

- recheck the unchecked options and Apply again

- turn on big smile on face

Dec 18, 2013 3:29 PM in response to rkstiens

I have an iPhone 5 / iOS 7.0.4 / iTunes 11.1.3.8. Over the past 2 or 3 months iTunes has increasingly hung when I attempt to Sync my phone after making small changes in the playlists I am trying to include on my phone. It gets stuck on "Waiting for changes to be applied." After waiting for 10 - 12 minutes for some indication the Sync will proceed, I close down iTunes and (eventually) completely turn off my iPhone and attempt the syncronization again.


In my experience, two or three attempts will eventually result in iTunes re-installing all 1,300 - 1,400 songs on my phone. From start to aggravating finish, the whole process may take 30 - 40 minutes. And all I'm trying to to do is take 6 or 7 playlists off the phone and replace them with 6 or 7 others. A half hour ago I attempted to delete a 64-song playlist (Bach's "Christmas Cantata"), which sounds simple. But even the deletion of a single playlist required more than a half hour of "Waiting for changes to be applied", closing down iTunes, shutting down and re-starting my iPhone.


This seems astonishing, because this bug has now become routine, whereas it was comparatively rare in my first seven years of iTunes use (with iTouch, iPad, and iPhone devices). To be sure, I must sync my iPhone more frequently than I did my earlier devices. Still, the most recent versions if iOS and iTunes seem much more vulnerable to this irritating problem than earlier versions. (My current iPhone is over a year old, so I don't think it is the villain in this piece.)

Dec 18, 2013 9:16 PM in response to brmlburt

I feel your pain, brmlburt - your situation is almost exactly what I've been experiencing.


What's especially aggravating is having to endure a long sync after I've made ZERO changes to my music and playlists. At a certain point, iTunes just decides to pull off 1,700 or so songs and reload them again.


Currently, my "fix" is to upgrade to an iPhone 5s with AppleCare.


In all seriousness, while I haven't had a long sync since upgrading (3 days ago), I know it's only a matter of time.


So when it inevitably happens again, I'm going down to the Genius Bar every single day until it's fixed. Which may just mean going every single day for two years. But at least we'll have laid a clear record of problems and attempted fixes.

Dec 20, 2013 12:18 PM in response to ExTech

I was able to duplicate the problem on my brand new iPhone 5s, so I'm at the Genius Bar every day from now until the problem's solved. Or until Applecare runs out in two years. Probably until Applecare runs out.


By the way, I've reviewed this thread and can say that I've personally tried out every "fix" mentioned on this thread, including the painful ones. None of them worked for more than two weeks. Most only work for a few days. Rebuilding my entire iTunes library did work, but only for 12 days.

stuck on waiting for changes to be applied

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