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stuck on waiting for changes to be applied

Just downloaded itunes 11 and ios 7


Trying to sync iPad with iTunes. process is "stuck" on waiting for changes to be applied


Any ideas?

pro, Mac OS X (10.6.2)

Posted on Sep 18, 2013 10:10 PM

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Posted on Sep 23, 2013 1:40 PM

After countless hours this past weekend with this same problem (iTunes stuck on "waiting for changes to be applied..." I finally have resolved it without having to completely rebuild my iTunes library (and losing my metadata in the process). For background, I updated my iPhone 4s while I was traveling, and when I returned home, I was no longer to update music in iTunes (it would hang).


The problem, it seems, is related to several factors:

1) you have enabled "Find My iPhone" in the iCloud settings on your iPhone

2) you have initiated a download of music through iTunes on your iPhone, and the downloads have not completed

3) you have a corrupted Voice Memo, causing duplication on each sync


Here's what I ended up doing:

on your iPhone / iPod / iOS device:

1) disabled "Find My iPhone" on the iCloud settings of my iPhone

2) gone to the "Downloads" section of the iPhone "iTunes" app and deleted every in-progress download

3) go to Voice Memos app and see if there are recordings in the list that may have been duplicated

you can also check the "Voice Memos" playlist on your iTunes library

- delete any duplicate Voice Memos; if some memos are gray and can't be deleted see below

4) do a cold reboot (hold down top bottom, power off, then on again) but do not dock your iPhone yet


on your iTunes:

5) change your iTunes -> Devices preference to "Prevent iPods, iPhones, iPads from syncing automatically"

you can now dock / connect your iPhone to iTunes

6) select "Manually manage music and videos" in the Summary tab for your iPhone within iTunes

7) go to the Music tab for your iPhone within iTunes

- you may see a list of music at the bottom called "manually added music"

if present, select all items in this list and Delete to remove them

8) uncheck "Sync Music" at the top of the Music tab and "Apply"

- this will remove all music from your iPhone

9) if the iTunes sync completes properly, perform a Local Backup of your iPhone (you may need this later)

10) re-enable "Sync Music" but uncheck "Voice Memos" and "Apply"

- if this fails, you have a corrupted memo - see below

11) if this sync completes, change your iTunes -> Devices preference to disable "Prevent iPods, iPhones, iPads from syncing automatically"


possibly optional steps needed:

a) make sure you have a backup of all of your Voice Memos (check iTunes)

you may want to copy off these files and then remove them from iTunes, especially if there are duplicates

b) if your Voice Memos database is corrupted, you may need to clear out the iPhone internal database

there are third party utilities (I used "iPhone Disk") that let you access the directory even on a non-jailbroken phone

b) remove all files from the "Recordings" directory

c) cold-boot your iPhone

d) repeat steps above


Again, this sounds painful (it was!) but after many tries, this is what finally allowed my iPhone 4s with iOS 7 to once again sync properly with iTunes 11.1. This process will preserve your iPhone settings, voicemails, Messages, etc. And, it will let you retain your iTunes library without rebuilding.

630 replies

Sep 26, 2013 8:37 PM in response to rkstiens

I'm curious if the folks on this or the other threads dedicated to this problem have pretty substantial (say, over 25 GB) music files.


I ask because the simplest thing seems like it solved it for me. Every sync since downloading ios 7 and itunes 11.1 encountered this problem. I did all the resets of my device and Macbook Air, re-installed itunes, factory reset on my iphone (4s), turned off Genius and Find My Phone, double checked my download file in itunes, deleted all my voice memos, deleted all my media and then re-installed it, basically any of the suggestions I came across on the discussion boards or were recommended during any of my three Apple support chat sessions, it still hung up every time resulting in partial or complete deletion of my music and other media.


Then this evening for the first time I fought the urge to cancel the sync when it seemingly got stuck and I just let it go. Well over an hour later the sync finished seemingly normally and since then it's been fine, syncing just as quickly as it always used to. I've got about 43GB of music that syncs every time, I wonder if there isn't something that the new itunes/ios needs to do to the individual files that just takes awhile. My wife updated to ios 7 on the same day I did and never had this issue, the only noticeable difference between our phones is the size of our respective music libraries.

Sep 26, 2013 8:42 PM in response to Robertshill

There is no question that the combination of iOS 7 and iTunes 11.1 takes more time to sync (waiting for changes to be applied) than prior releases. I have an extremely large iTunes library (217GB of music across 24,400 songs and that doesn't include video), so I have to create smart playlists to limit what is sync'd to my 64GB iPhone.


That being said, the original problem I had (and others) never went away despite leaving it waiting overnight. I had to go through the steps I outlined before I was successful in reseting the behavior.

Sep 29, 2013 1:58 AM in response to cpaulPHL

I tried doing what ever you said..

But dint work for me 😢


I just have 478 songs in my music library...

I am either stuck with this Waiting for changes to be applies issue or cancel sync issue...

I am so ****** 😟


I really dunno what to do to restore my music library..

Thank GOD other apps and data are intact...


Please check the image below... The music sync symbol is not loaded too

User uploaded file

Oct 2, 2013 9:45 AM in response to rkstiens

I am so irritated with this bunch of bull$h*t ! I just rolled to an iPhone just to give it a try, and of course, nothing can go right. Nothing can be easy, but you have to do this, you have to do that. I have never, EVER, been more dissapointed for a cell phone, as I am with apple right now. It's just so stupid to have to go through all sorts of shchenannigans just to get music on your **** device. While we pay 650 bucks for this device, I don't think they REFUND the time that WE are NOT able to USE the device ! It's just so stupid, what happened to simplicity, drag and go ?! I have tried everything ya'll have suggested on this thread and others. Nothing is working. I am about to run the **** thing over, call insurance, and just roll back to an Android.

Oct 2, 2013 9:37 PM in response to rkstiens

I was able to fix my problem by turning off Sync with this iPhone over Wi-Fi. Just unticked the box, retried the sync and it completed sucessfully. It seemingly had copied over all of the files just had not updated the index to show them. I know this because while unable to find the songs in the library I was looking for, I did see that the exact amount of data I synced was accounted for on the disk space remaining bar. It may not work for you, but it certainly did for me. First and only thing I have tried after putting up with this issue since upgrading to the new and "improved" iOS 7.

Oct 3, 2013 11:18 AM in response to startswithj

I seem to have fixed the problem by un-syncing all non-app content (removing all music, podcasts, photos, etc., but not apps) from the iPod, disabling auto-lock on the iPod, re-syncing all content, and re-enabling auto-lock. Three good syncs today following this.


Possibly related: I'm no longer seeing any device backups listed in iTunes Prefs / Devices, except for only the most recent backup. I've tried toggling backup encryption and autosync, to no effect.

stuck on waiting for changes to be applied

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