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stuck on waiting for changes to be applied

Just downloaded itunes 11 and ios 7


Trying to sync iPad with iTunes. process is "stuck" on waiting for changes to be applied


Any ideas?

pro, Mac OS X (10.6.2)

Posted on Sep 18, 2013 10:10 PM

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Question marked as Top-ranking reply

Posted on Sep 23, 2013 1:40 PM

After countless hours this past weekend with this same problem (iTunes stuck on "waiting for changes to be applied..." I finally have resolved it without having to completely rebuild my iTunes library (and losing my metadata in the process). For background, I updated my iPhone 4s while I was traveling, and when I returned home, I was no longer to update music in iTunes (it would hang).


The problem, it seems, is related to several factors:

1) you have enabled "Find My iPhone" in the iCloud settings on your iPhone

2) you have initiated a download of music through iTunes on your iPhone, and the downloads have not completed

3) you have a corrupted Voice Memo, causing duplication on each sync


Here's what I ended up doing:

on your iPhone / iPod / iOS device:

1) disabled "Find My iPhone" on the iCloud settings of my iPhone

2) gone to the "Downloads" section of the iPhone "iTunes" app and deleted every in-progress download

3) go to Voice Memos app and see if there are recordings in the list that may have been duplicated

you can also check the "Voice Memos" playlist on your iTunes library

- delete any duplicate Voice Memos; if some memos are gray and can't be deleted see below

4) do a cold reboot (hold down top bottom, power off, then on again) but do not dock your iPhone yet


on your iTunes:

5) change your iTunes -> Devices preference to "Prevent iPods, iPhones, iPads from syncing automatically"

you can now dock / connect your iPhone to iTunes

6) select "Manually manage music and videos" in the Summary tab for your iPhone within iTunes

7) go to the Music tab for your iPhone within iTunes

- you may see a list of music at the bottom called "manually added music"

if present, select all items in this list and Delete to remove them

8) uncheck "Sync Music" at the top of the Music tab and "Apply"

- this will remove all music from your iPhone

9) if the iTunes sync completes properly, perform a Local Backup of your iPhone (you may need this later)

10) re-enable "Sync Music" but uncheck "Voice Memos" and "Apply"

- if this fails, you have a corrupted memo - see below

11) if this sync completes, change your iTunes -> Devices preference to disable "Prevent iPods, iPhones, iPads from syncing automatically"


possibly optional steps needed:

a) make sure you have a backup of all of your Voice Memos (check iTunes)

you may want to copy off these files and then remove them from iTunes, especially if there are duplicates

b) if your Voice Memos database is corrupted, you may need to clear out the iPhone internal database

there are third party utilities (I used "iPhone Disk") that let you access the directory even on a non-jailbroken phone

b) remove all files from the "Recordings" directory

c) cold-boot your iPhone

d) repeat steps above


Again, this sounds painful (it was!) but after many tries, this is what finally allowed my iPhone 4s with iOS 7 to once again sync properly with iTunes 11.1. This process will preserve your iPhone settings, voicemails, Messages, etc. And, it will let you retain your iTunes library without rebuilding.

630 replies

Oct 6, 2013 3:27 AM in response to garethleejones

Just adding on to this thread. Same problem as everyone on this board, getting stuck on "waiting to apply changes". Also noticed all of my music I ripped from cd's are no longer playable on my iphone, only allows songs purchased thru itunes to be played. I'm starting to feel like I'm being assimilated by apple. Apple, should I just go ahead and bend over and wait?

Oct 6, 2013 3:10 PM in response to rkstiens

I'm having the same issue. Spent three hours on the phone today with an "escalated support representative" who ultimately told me he couldn't determine exactly why it wasn't working but I should add songs back into my library one at a time (or in small chunks) to determine where file(s) are causing issues. With over 4,000 music files, suffice it to say this is not realistic. Not what I would expect from a company with 400 bn. dollars to invest in getting things right the first time.

Oct 6, 2013 8:20 PM in response to Jason76

Well, I must be jinxed. Because after a solid week, this morning my iPhone 5s once again started hanging in "waiting for changes to be applied". I'm still not sure what caused this latest round. But it does appear that the problem is within iOS 7, and not iTunes 11. I'm running iOS 7.0.2 and iTunes 11.1.1


This time, after the problem reappeared, some of my existing playlists with music already on the iPhone had entries that appeared to be downloading (the circle with the square inside). It appears that when the problem occurs, something gets corruped in the Music database on the iPhone, and the only resolution is to wipe and restart.


Interesting observation - after the problem appeared, I tried turning on iTunes Match on my iPhone. This gives a warning that "all music will be erased and replaced with content from iCloud". And yet, even with this enabled, going to "About" my iPhone shows the same 4000+ songs on the device. And even though iTunes shows that iTunes Match had been turned on on the iPhone, it also showed Audio content.


In the end, here's what I had to do:

- within iTunes deselect "Automatically sync when this iPhone is connected"

- remove the iPhone from USB / iTunes

- hard restart of the iPhone (to stop the "in-progres" sync)

- reconnect the iPhone to USB / iTunes

- select "Transfer Purchases" to move any updated apps or newly-purchased content back to iTunes

- force a manual Backup (local)

- restore iPhone and wait


Once the iPhone was restored, it showed zero songs on the device. I disabled iTunes Match, and once again the iTunes Music sync completes properly. I did not have to sync a subset of songs each time - 4357 songs were transferred successfully. And I have verified that the synch is once again working.

Oct 7, 2013 7:55 AM in response to rkstiens

Its seems as if Apple is ignoring the complaints, not only is the iTunes screen stuck at "waiting for changes to be applied" the touch screen response is out of sync and the screen freezes up when web browsing and other activities. There is a saying if it ain't broke don't fix it. iOS7 has been THE WORST iOS so far, and I have been with Apple and iOS before it was cool to be. My iPod Touch is now a paper stopper and the customer service, and people at Apple seem to be just sitting around doing nothing.

stuck on waiting for changes to be applied

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