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iPhone 5 keeps freezing after ios 7 update!

I updated my iPhone 5 to the new ios 7 now im having major problems that i didnt have before phone keeps freezing non stop which leads to it turning off then back on. but it still has the problem when it restarts. pleases somebody help me fix this...

iPhone 5, iOS 7

Posted on Sep 19, 2013 2:35 AM

Reply
238 replies

Sep 23, 2013 5:03 AM in response to jo3dapro

I just can't believe people are getting their phones replaced for what is obviously a software glitch. But then again, it's pretty obvious we must be a minority of iPhone 5 users.... What is the deal anyway with the warranty? My phone is over a year old so will they still replace it free of charge?


Yesterday I backed my phone up on iTunes and did a "restore". Did not help either. Sure would be nice for Apple to say "yes there is a problem with the 5 and yes we are going to fix it in 7.0.1 which is coming out next week".

Sep 23, 2013 6:20 AM in response to jo3dapro

I was starting to think that it was something specificaly wrong with my iphone 4, but i can see here that i´m not the only one having these issues. Did the "upgrade" on saturday, have no iphone since then. Yes its extremely frustrating, I try not to think about that but it´s a bit hard, specially when you substitute it with a nokia...have to check the model here...3200. And please forget about the reset advice, it´s useless. Done it several times, as well as a full new install/restore. Even tried the downgrade, it worked on thursday but on saturday Apple wasn´t permitting it anymore. It would be nice to have a fix for this and have my iphone back.

Sep 23, 2013 7:56 AM in response to JoeGeorger

When is Apple going to get their act together and release an urgent update to fix this rediculous iOS 7 bugs ?

They should stop using their customers as a BETA testers !

Apple have been practicing this approach since every new Apple device and every new operating system major upgrade has been introduced.

Even back in Macintosh days in the 90's they used customers as beta testers - "Let's just release a Buggy- Beta software Today - and Fix it Later " !?


Sep 23, 2013 12:13 PM in response to jo3dapro

Just wanted to chime in and say this is happening to me, too. It happened twice today. Once the phone would not wake from sleep and the Power button did nothing. The second time I was getting in an incoming call and it froze on Slide to Answer and I ended up having to do a Reset.


I may try to do a Restore, but I won't have a chance until tomorrow night at the earliest. This is pretty disappointing.

Sep 23, 2013 12:54 PM in response to jo3dapro

So Apple gave me a new Iphone 5, my trust in Apple is restored! 🙂 They told me that the processor was causing fatal errors and it can not be fixed. They suspect that the new OS update was causing it to Kernel Panic. http://en.wikipedia.org/wiki/Kernel_panic Going back to iOS 6 woun't fix the phone they said.


THERE IS NO FIX FOR THIS, YOU MUST GO TO THE APPLE STORE...

Sep 24, 2013 8:55 AM in response to fireflyer

Possible fix: Turn off Traffic, in location services. Settings > Privacy > Location Services > System Services > Traffic


For me, my iPhone 5 always freezes on the lock screen. I noticed that the loction services icon always seems to be present when it crashes. Perhaps just a coincidence, but I did a little sluething and experimented with turning off various locations services. Ever since I turned off Traffic (which was one that was being accessed in the lock screen) I've had zero freezes. It's been three days so far. I also have Frequent Locations turned off, although that was turned off previously and it still froze.


These are both features I'd prefer to use, so hopefully there's a software update in the future that fixes this. Otherwise, I'm looooving iOS 7.

iPhone 5 keeps freezing after ios 7 update!

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