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iOS 7 music sync problems on iPhone 4

I've updated my iPhone 4 and my mac's iTunes - everything syncs fine except for music. I've tried reboots etc to no avail.


I've tried to sync by playlist, artist, album and genre separately and nothing works with the status bar stuck on "Step 4 of 4" on the preparing bar.

iPhone 4, iOS 7

Posted on Sep 19, 2013 2:22 AM

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116 replies

Sep 19, 2013 4:37 AM in response to MisterBT

I'm having the same issue. All my music from 'the cloud' is available to play from my phone, but all my downloaded music is blank with a square button next to it, although itunes seems to say that everything is complete, and i have 30gb free on my phone, can't get my music to play!!! Although my phone is the 5


Message was edited by: theradiosilence

Sep 19, 2013 5:12 PM in response to MisterBT

This didn't work for me. I have some playlists selected and some artists. I can sync the playlists but not the artists (whereas before the upgrade I could sync both via the 'sync selected...' option on the music tab. I have checked and unchecked the 'sync selected...' option on the summary tab, but it has no effect. Any clues? (I just updated both iTunes and IOS). Thanks for any advice.

iOS 7 music sync problems on iPhone 4

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