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Level 1

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Can't access iWorks apps on iCloud.com

I can't get into Numbers, Pages or Keynote on the iCloud.com website this morning. When I click on one of the icons I get chucked back to a sign-in screen. Mail, contacts, calendars, etc are all working fine.

Is anyone-else having this issue or is it just me?

Thanks,

Richard

Posted on Sep 19, 2013 2:43 AM

107 replies

SGIII

Level 8

35,306 points

Nov 27, 2013 6:32 PM in response to Stu_9

I can drag and drop files into iCloud and they'll then show on the devices, but not the MacBook. It's like my MacBook iCloud isn't talking to the devices. Only happens in Keynote.

On your Mac in System Preferences > iCloud have you not only checked Documents & Data:

But also, after clicking Options... , checked Keynote.app, the way I have checked Numbers.app here? (I don't have Keynote so it doesn't appear in my list, but it should in on your machine.)

Dec 29, 2013 9:27 AM in response to Richard.Hyde

I've got a solution. I was able to synchronize Pages, Numbers and Keynote on my iPad and on my MacBook, but not on my iMac (all devices are upgraded to the last version of the software). Then I opened ~/Library/Application Support/iCloud/Accounts and deleted the account file (its name is a number). Afterwards I opened the iCloud preferences and rewrote the password of my Apple ID. Then I restarted the iMac. Now iCloud works again.

Can't access iWorks apps on iCloud.com