wifi doesn't work with IOS 7
Hi, I installed on my iphone IOS 7 but now wifi doesn't work. It doesn't find any wifi connections around me. Please help me! What can I do?
Hi, I installed on my iphone IOS 7 but now wifi doesn't work. It doesn't find any wifi connections around me. Please help me! What can I do?
On page 24 of this thread, Tomeucanyellas wrote:
I've contacted Apple following this link http://www.apple.com/support/contact/, follow the steps. If your Care Plan has expired click on Exception -> IOS7.
It seems my iPhone 4s had a hardware issue with the WIFI chip. Apple replaced my iPhone without costs and mine had no warranty!
Hope it helps!
I am in Canada. iPhone 4S, iOS 7.0.2.
Experienced the same greyed wifi issue since update.
My phone is out of warranty by more than half a year.
Followed instruction from Apple's knowledge base, all the tricks explained here and in other threads, except the dryer/freezer ones.
Sometimes, immediatly after applying a fix, wifi/bluetooth became enabled, but never more than half an hour.
Yesterday, Oct 5, I followed user Tommeucanyellas recommandation, quoted here.
I chose the right Country, and clicked the following:
iPhone > Service request & Troubleshooting > Restore or update not working as expected.
Then I entered my serial number. Then choose iOS 7 in the next menu.
I chose to schedule a call. The phone rang at the exact scheduled time. Spoke to a first nice and polite representative who asked if I tried the workarounds explained on the Apple knowledge base, as well as backup/restore and reset network settings. Then I've been put on hold for a couple of minutes. When she came back, she transferred me to a senior representative.
The senior representative acknowledged the situation and apologied. Without me asking anything yet, he offered me to make an exception, a free replacement.
To get the new phone, he proposed to
-go to an apple store (this is a 3 hours drive for me)
-I send my phone, when they get it the send a new one.
-They charge my CC, send me a phone, then I have 10 days to send them the faulty one with the box I received my new phone in. Then they undo the CC billing.
I chose the last option of course.
The same day the new phone left the warehouse in PA and is scheduled to arrive at my place by tuesday.
At the end of the conversation I asked if he was aware of the technical issue. He couldnt tell me, but said that was a known issue and some customers were experiencing this.
I must admit I've been pleasantly surprised about the outcome of this issue.
For those not having luck at an AppleStore, I suggest you try this.
Thanks to Tommeucanyellas for bringing this solution out.
Pan
.
I spoke to O2 and they just maintained it was a software issue
I said no it's definately a physical problem with the phone
he said, yes, caused by the software! . . . . . it's a software issue!
So, just when does an update come out???
:-D there is one funny thing in this all: your response!
At least we all have a sense of humor :-)
When you get in, ask them to run the diagnostics for overheating.
Anyone knows how does a faulty iPhone 4S wifi chip look like when it is compared to a well working one e.g. taken from iPhone 4S that is still running with iOS 5 ?
It is not from overheating, see my post below
https://discussions.apple.com/thread/5328365?answerId=23334002022#23334002022
Upgrade to 6. Many iPhones did the same thing.
Just taken it out of the freezer and switched it on - wifi working and loads of whatsapp messages just arrived! Will it go off when it warns up I wonder?
Spoke too soon. 30 mins later problem returned.
Ouch!!
This is not cool of apple..
They know what's goig on but there to self centerd to even Step up & Admit they F**ked up!!
The chip is fried. If the WiFi do not work then any of your apps that has to do with WiFi, it will not work.
If Samsung products have ALWAYS been better than Apple products, why did you purchase an Apple product in the first place?
Apples floor is not clean. They are deliberately denying a known issue to prevent adverse publicity and expense.
A disgrace.
Is this a UK number? If not, thanks but not going to waste anymore money phoning them to be told it's my problem and not not theirs just like the store and the tech guy on the phone
wifi doesn't work with IOS 7