Hi, I installed on my iphone IOS 7 but now wifi doesn't work. It doesn't find any wifi connections around me. Please help me! What can I do?
On page 24 of this thread, Tomeucanyellas wrote:
I've contacted Apple following this link http://www.apple.com/support/contact/, follow the steps. If your Care Plan has expired click on Exception -> IOS7.
It seems my iPhone 4s had a hardware issue with the WIFI chip. Apple replaced my iPhone without costs and mine had no warranty!
Hope it helps!
I am in Canada. iPhone 4S, iOS 7.0.2.
Experienced the same greyed wifi issue since update.
My phone is out of warranty by more than half a year.
Followed instruction from Apple's knowledge base, all the tricks explained here and in other threads, except the dryer/freezer ones.
Sometimes, immediatly after applying a fix, wifi/bluetooth became enabled, but never more than half an hour.
Yesterday, Oct 5, I followed user Tommeucanyellas recommandation, quoted here.
I chose the right Country, and clicked the following:
iPhone > Service request & Troubleshooting > Restore or update not working as expected.
Then I entered my serial number. Then choose iOS 7 in the next menu.
I chose to schedule a call. The phone rang at the exact scheduled time. Spoke to a first nice and polite representative who asked if I tried the workarounds explained on the Apple knowledge base, as well as backup/restore and reset network settings. Then I've been put on hold for a couple of minutes. When she came back, she transferred me to a senior representative.
The senior representative acknowledged the situation and apologied. Without me asking anything yet, he offered me to make an exception, a free replacement.
To get the new phone, he proposed to
-go to an apple store (this is a 3 hours drive for me)
-I send my phone, when they get it the send a new one.
-They charge my CC, send me a phone, then I have 10 days to send them the faulty one with the box I received my new phone in. Then they undo the CC billing.
I chose the last option of course.
The same day the new phone left the warehouse in PA and is scheduled to arrive at my place by tuesday.
At the end of the conversation I asked if he was aware of the technical issue. He couldnt tell me, but said that was a known issue and some customers were experiencing this.
I must admit I've been pleasantly surprised about the outcome of this issue.
For those not having luck at an AppleStore, I suggest you try this.
Thanks to Tommeucanyellas for bringing this solution out.
Pan
Yes, and the problem only happens AFTER the user installs IOS 7. But the IOS has nothing to do with their problem? You need to sit down with Spock and take some logic lessons.
Slowly it seems. Haven't heard much in a couple of months.
I am well awere. I was just hopin that Timothy will take me with him to the company that unlike Apple replaces defective devices (software or hardware) after warranty. Anyone knows who does that?
HO LO Stesso PROBLEMA CHE NON SO RISOLVERE.
Just replaced an in warranty iPhone 5 that had wifi issues after iOS 7 update. Unable to join networks error, those I could connect to had weak or unstable connections especially if not within 20 feet of wifi router or hot spot. Tried all the resets, restores, updates, and other rename tricks etc. and finally gave up on it after last update and reset didn't work. Genius Bar said wifi did not pass diagnostics and likely damage occurred from stress of the iOS 7 update. I had hoped it was software issue but replacement is definitely connecting stronger now.
One interesting thing with an old G-only wifi hot spot I administer with WP2-psk AES and hidden SSID and MAC filter. The old 5 would connect (weakly) only if the ssid was made visible. Tried different securities and none worked while it was hidden. New 5 also would not connect and initially I dreaded the prospect of another failed device but since it could connect to other networks I changed the name from long name xxxxxxx_######_x to a shorter name Xxxxxxxxx and it connected even with the ssid hidden. At this point I'd say if things are greyed out especially on a 4s it's not a good sign for the hardware health. If unable to connect it could be the wifi name or security. The latter is definitely an iOS 7 software issue as the old 5 (pre iOS 7), 3gs, 4s (still on iOS 6), 3ds, wii, kindle, and two laptops were connecting to that network forever.
I asked before I left the bar about updating the 4s and got the YMMV impression from the response. If I do update that one I may bag it and put in the fridge for the update! Hopefully the 5 holds up.
Same for me. VPN isn't working either.
wifi doesn't work with IOS 7
