Hello etresoft,
I've read through this post and downloaded your software to help the diagnosis. My mac seems to run better when I'm not backing up to Time machine however it still displays the beach ball between actions. I've just bought a new 1TB external back up disk and I'm backing up just over 500 GB as I write with USB 2.0. My mac is a mid 2010 with i7 Processor, 4 GB RAM and a 1TB hard drive - the best I could afford at the time. I'm considering upping the RAM to 32GB whilst trying to avoid purchasing a new hard drive. I'm also focussed on moving all my docs, images, movies and songs from the hard drive to the cloud so there is nothing but OS and apps installed on the HD. My aim is to get my content below 500 GB so if I do get a new SSD it will be cheaper than going for a 1TB SSD.
If you have the time, could you please advise me on the results of this test? I chose option 1, mac running slow. Thank you, D.
EtreCheck version: 2.9.10 (261)
Report generated 2016-04-03 09:00:22
Download EtreCheck from https://etrecheck.com
Runtime 14:06
Performance: Poor
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
Hardware Information:ⓘ
iMac (27-inch, Mid 2010)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac11,3
1 2.93 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
Empty
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information:ⓘ
ATI Radeon HD 5750 - VRAM: 1024 MB
iMac 2560 x 1440
System Software:ⓘ
OS X Mavericks 10.9.5 (13F1134) - Time since boot: about 15 hours
Disk Information:ⓘ
ST31000528AS disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (457.04 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H ()
USB Information:ⓘ
TOSHIBA External USB 3.0 1 TB
EFI (disk1s1) <not mounted> : 210 MB
Time Machine 2016 (disk1s2) /Volumes/Time Machine 2016 : 999.86 GB (743.67 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper:ⓘ
Anywhere
Kernel Extensions:ⓘ
/Library/Extensions
[loaded] com.sophos.kext.sav (9.4.52 - SDK 10.9 - 2016-03-29) [Support]
[loaded] com.sophos.nke.swi (9.4.52 - SDK 10.9 - 2016-03-29) [Support]
/System/Library/Extensions
[not loaded] com.wacom.kext.wacomtablet (6.1.2 - 2016-03-22) [Support]
System Launch Agents:ⓘ
[not loaded] 6 Apple tasks
[loaded] 137 Apple tasks
[running] 41 Apple tasks
System Launch Daemons:ⓘ
[not loaded] 48 Apple tasks
[loaded] 137 Apple tasks
[running] 64 Apple tasks
Launch Agents:ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2015-11-25) [Support]
[running] com.adobe.AdobeCreativeCloud.plist (2015-11-25) [Support]
[running] com.brother.LOGINserver.plist (2014-09-02) [Support]
[failed] com.extensis.FMCore.plist (2013-05-18) [Support]
[loaded] com.google.keystone.agent.plist (2016-03-03) [Support]
[not loaded] com.oracle.java.Java-Updater.plist [Support]
[running] com.sophos.uiserver.plist (2016-03-29) [Support]
[failed] com.wacom.wacomtablet.plist (2009-10-13) [Support]
Launch Daemons:ⓘ
[loaded] com.adobe.SwitchBoard.plist (2013-08-25) [Support]
[running] com.adobe.adobeupdatedaemon.plist (2015-11-27) [Support]
[loaded] com.adobe.agsservice.plist (2015-10-18) [Support]
[loaded] com.adobe.fpsaud.plist (2016-03-19) [Support]
[loaded] com.google.keystone.daemon.plist (2016-03-03) [Support]
[loaded] com.malwarebytes.MBAMHelperTool.plist (2016-03-29) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[not loaded] com.oracle.java.Helper-Tool.plist [Support]
[running] com.sophos.common.servicemanager.plist (2016-03-29) [Support]
User Launch Agents:ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (2011-08-15) [Support]
[loaded] com.adobe.ARM.[...].plist (2015-02-05) [Support]
[loaded] com.adobe.ARM.[...].plist (2012-12-21) [Support]
[loaded] com.apple.SafariBookmarksSyncer.plist
[loaded] com.divx.agent.postinstall.plist (2012-08-16) [Support]
[running] com.seagate.mediasync.plist (2013-06-21) [Support]
[running] com.spotify.webhelper.plist (2016-03-29) [Support]
User Login Items:ⓘ
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Support/AdobeResourceSynchronizer.app)
Android File Transfer Agent Application (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Garmin Express Service UNKNOWN (missing value)
AirPlayitServerManager Application (/Applications/AirPlayit.app/Contents/Resources/AirPlayitServerManager.app)
Other Apps:ⓘ
[loaded] 0x7fa1a1c05870.mach_init.Inspector
[running] [0x0-0x39039].CCXProcess
[running] [0x0-0x63063].com.etresoft.EtreCheck
[running] com.adobe.acc.AdobeDesktopService.78880.9A0F9775-DA93-4B16-B365-4601F2DBAB11
[running] com.adobe.accmac.6544
[running] com.brother.utility.NETserver.87856
[running] com.brother.utility.USBserver.85216
[running] com.getdropbox.dropbox.29600
[running] com.google.Chrome.30656
[running] com.google.android.mtpagent.41744
[running] com.sophos.autoupdate
[running] com.sophos.configuration
[running] com.sophos.intercheck
[running] com.sophos.notification
[running] com.sophos.scan
[running] com.sophos.sxld
[running] com.sophos.webd
[running] com.yourcompany.AirPlayitServerManager.42096
[loaded] 444 Apple tasks
[running] 398 Apple tasks
Internet Plug-ins:ⓘ
WacomNetscape: Unknown (2009-10-13) [Support]
Default Browser: 537 - SDK 10.9 (2014-09-29)
AdobeExManDetect: AdobeExManDetect 1.1.0.0 - SDK 10.7 (2013-08-14) [Support]
WacomSafari: Unknown (2009-10-13) [Support]
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2015-11-25) [Support]
FlashPlayer-10.6: 21.0.0.197 - SDK 10.6 (2016-03-29) [Support]
AdobePDFViewerNPAPI: 11.0.15 - SDK 10.6 (2016-03-15) [Support]
Flash Player: 21.0.0.197 - SDK 10.6 (2016-03-29) [Support]
QuickTime Plugin: 7.7.3 (2015-11-25)
iPhotoPhotocast: 7.0 - SDK 10.8 (2013-04-20)
SharePointBrowserPlugin: 14.6.2 - SDK 10.6 (2016-03-23) [Support]
AdobePDFViewer: 11.0.15 - SDK 10.6 (2016-03-15) [Support]
JavaAppletPlugin: 14.9.0 - SDK 10.7 (2014-01-13) Check version
User internet Plug-ins:ⓘ
WebEx64: 1.0 - SDK 10.5 (2012-01-12) [Support]
Google Earth Web Plug-in: 7.1 (2013-10-08) [Support]
Safari Extensions:ⓘ
DivX Plus Web Player HTML5 <video> (2012-08-16)
3rd Party Preference Panes:ⓘ
Flash Player (2016-03-19) [Support]
Growl (2012-09-08) [Support]
WacomTablet (2009-10-13) [Support]
Time Machine:ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 542.31 GB
Destinations:
Time Machine 2016 [Local]
Total size: 999.86 GB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 542.31 GB X 3)
Top Processes by CPU:ⓘ
4% Dropbox
4% WindowServer
2% Finder
1% kernel_task
1% Creative Cloud
Top Processes by Memory:ⓘ
438 MB Google Chrome Helper(4)
368 MB kernel_task
348 MB Dropbox
184 MB iTunes
139 MB Google Chrome
Virtual Memory Information:ⓘ
13 MB Free RAM
3.22 GB Used RAM (674 MB Cached)
0 B Swap Used
Diagnostics Information:ⓘ
Apr 2, 2016, 08:09:23 PM ~/Library/Logs/DiagnosticReports/Transmission_2016-04-02-200923_[redacted].cras h
org.m0k.transmission - /Applications/Transmission.app/Contents/MacOS/Transmission
Apr 2, 2016, 07:21:17 PM /Library/Logs/DiagnosticReports/AdobeAcrobat_2016-04-02-192117_[redacted].hang
/Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Apr 2, 2016, 06:50:07 PM ~/Library/Logs/DiagnosticReports/Sophos Anti-Virus_2016-04-02-185007_[redacted].crash
com.sophos.macendpoint.Sophos-Anti-Virus - /Applications/Sophos Anti-Virus.app/Contents/MacOS/Sophos Anti-Virus
Apr 2, 2016, 06:47:24 PM ~/Library/Logs/DiagnosticReports/fontworker_2016-04-02-184724_[redacted].crash
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Support/fontworker
Apr 2, 2016, 06:45:39 PM Self test - passed