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IMAP support broken in iOS 7?

I am having issues with my IMAP accounts after upgrading to iOS 7. Changes to my Inbox done on other IMAP clients are not properly reflected on the iPhone anymore, e.g. deleted mails or moved mails are still visible on the iPhone. I could not find a way to force a refresh of the Inbox, but the only way to get in sync again with the IMAP server is to delete the account and then add it again.


Anybody else experiencing a similar issue? Is there a workaround for this problem?

iPhone 4S, iOS 7

Posted on Sep 19, 2013 2:40 PM

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145 replies

Oct 17, 2013 12:41 PM in response to goligo

Just got an answer for my bugreport as well. My issue is, that after some hours no new emails are being downloaded from the imap server. I need to readd the server to get it working again.

They asked me to extract the device console logs with the iPhone config utility while reproducing the error.

But I do not see any logs while the device tries to connect to the server to fetch emails.

Any ideas?

Oct 17, 2013 12:50 PM in response to sgeffm

I have no IMAP errors after fixing the Delete Emails issue with the solution I posted above.

I am using IOS 7.0. Can someone confirm they are having the problem with this version? Does the problem only occur with IOS 7.0.2?


Just trying to find out if it has something to do with the IOS version.

Oct 20, 2013 12:19 PM in response to goligo

I see the same problem - deleted e-mails not being deleted - on all my iOS 7.0.2 devices. My wife's iphone which is still on iOS 7.0.0 does not exhibit the problem.


To recreate the issue:

delete one or more e-mails

exit the e-mail app

restart the e-mail app

the deleted email(s) will still be in the inbox


This is running against a local UW imap server which has been working with earlier iOS versions and other e-mail clients for years. No recent changes have been made to the imap server - the iOS upgrade is the only change.

Oct 22, 2013 10:26 PM in response to ajm492

8 hours so far & appears to be fixed after 7.0.3 update


prior to update i tried going to settings & change the delete & archive targets to different mailboxes, saved those changes then restored back to the original delete & archive targets. it didn't work, but there might have been something that got picked up when i rebooted the ipad during the upgrade...


it may be other factors that are affecting this , to - relating to reboot rather than updates.

Oct 23, 2013 9:07 AM in response to SteveYates

SteveYates wrote:


Ilkka66 wrote:


I really hope that Apple solves this issue with IOS 7.0.3.

The IMAP message deletion problem still seems to be here for me, on 7.0.3. 😟

I updated iPhone 4S to IOS 7.0.3 and the same problem persisted for me, too. For some reason, my iPad 4 works correctly with the same mailbox and the same settings with IOS 7.0.3 (and probably worked with IOS 7.0.2). So the problem must be somehow intermittent, too.

Oct 23, 2013 10:22 AM in response to goligo

I think that there are multiple IMAP issues mentioned on this thread. My problem, that exists on both my iPhone 4S and my iPad mini are that I have an IMAP account (thru Godaddy) and after a day or maybe less, it won't refresh. So I can go to web mail and see new mail, but when I go into the mail client on the iPad, it won't show the new mail. It might even say that it's downloading 15 messages but then it says it's updated and nothing new is there. When I delete and re-add the account, it'll work properly again, including deleting or new mail being read, showing up on web mail too. But it just eventually quits working all by itself and I have to repeat the process.


I just updated to 7.0.3 and if it continues to work (I just deleted and re-added the account), I'll post on the thread.

IMAP support broken in iOS 7?

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