iOS 7 keep turned off my iCloud settings and asking my password

Hi,


I upgrade to iOS 7 the day before yesterday. Everything's fine until yesterday's morning. When I received a text message, I found it's shown under the tel number, rather than names from my contact list. Then I found all my setting in iCloud were turned off. I turned them on, and everything's fine after that. But today, it turned off all my settings again and stars to keep asking me sign-in my iCloud account. I checked my iCloud account settings, it seems correct for me. I can correctly get all the informations from iCloud. But it just keep asking my passwords...


Any ideas about this?


Thanks very much in advance,


s.c

iPhone 4S, iOS 7

Posted on Sep 20, 2013 2:05 AM

Reply
393 replies

Oct 2, 2013 8:51 AM in response to harenc

Come on, guys. It just works. Seamless cloud interface. And beautiful deletion of my contacts and settings every morning. Like waking up to a brand new life... And then having to run a 15-min setup to find out what happened last night after iOS7 dropped a roofie in my cocktail.


Needless to say, I've encountered the same problems on my 4S, and only seems to get worse. Thanks to everyone in this thread for the hard work and ios7 developers for bringing us together in united apathetic bewilderment. I think Josh is right... Keep waiting for the bug fix. I'll call tech support, if that helps put the issue on their radar.

Oct 2, 2013 6:04 PM in response to harenc

Same here with iPad mini latest generation! Looks like apple is really messing up lately! OSX 10.8.5 ML= (More Lemonaid) and now this cartoonish buggy ios 7.0.2!

Oct 3, 2013 12:40 AM in response to harenc

Same issue in here as well;


iPhone 4s, iCloud keeps asking password, turns Find My iPhone automatically off and yesterday I lost ALL contacts. Not only iCloud contacts, but also those via Exchange account (my company e-mail).


Calendar was also empty. I use Exchange calendar from my work, and Google calendar for personal use. All empty.


I did get the contacts and calendar back after shutting down all apps and restarting the phone. But it took a long time to sync everything.


I think Game Center is also acting up, not always connecting (asks for password, I press cancel, next time works again), but that might be just my connection since I usually play games only during commute in the train and the 3G is not exactly 100% reliable in train.

Oct 3, 2013 5:37 AM in response to harenc

Well this problem started to **** me off. I gotta call to a friend today and when I opened the Contacts app, it's blank again. It was fine for 2 days. Find My iPhone turned off automatically again. Just one password pop-up today.


I did DFU restored my phone twice to iOS 7, one with a backup and one as new phone, and that didnt solve anything here. I'm rolling back to iOS 6 tomorrow for good sake. No words from Apple PR so far 😠

Oct 3, 2013 3:03 PM in response to harenc

Josh, I have been having the same problem on my iPad mini with iCloud turning off find my iPad. I have even restored as new device and it didn't help with iOS 7.0.2. It will stay on for a few days then turn off. I also play Clash of Clans, and have the same gamecenter problems as well. It also seems to lag hard. I have had my contacts disappear once as well, but I rebooted and they were back.


I am hoping for a permanent fix soon!


Thanks

Oct 3, 2013 8:32 PM in response to justintact

Yeah, my iCloud just shut itself off again, every category switched to off (Mail, Contacts, etc.)


Just a crazy thought....anyone here experiencing all of these issues and DOESN'T play Clash of Clans or have it installed????


I'm getting serious lag in the game too but I think it might be more low memory related with iPhone 4S and lower.


If this somehow turns out to be a Clash of Clans issue and not Apple, I'm going to take a flamethrower to SuperCell. ;-)


By the way, I did turn a ticket in to SuperCell for the lag issue. Sorry for any thread drift!

Oct 3, 2013 11:55 PM in response to Josh Scott

Clash of Clans in use for me as well, but I think that one app should not be able to touch iCloud settings... that's the OS's job to ensure all apps stay within the limits.


The lag and stuttering when launching Clash of Clans has been seriously bad after upgrading to IOS 7, though. I think it's related to Game Center login, which again I think is related to iCloud login, which is related to sync / contacts loss..


Sounds like a serious bug to me, which needs to be addressed fast. If it's Clash of Clans problem only, Apple, you have the contact information to SuperCell and you have the app approval process...

Oct 4, 2013 1:07 AM in response to Moog1337

+1


I also play Clash of Clans.

For two days I did not play. icloud worked well.

This morning I ran the game. Gone Login Profile icloud. Mail, contacts, calendar, were in place. After rebooting the phone login and password and configure icloud came back.


Two days ago I deleted the profile icloud, changed e-mail to which it is bound. Renamed user AppleID and changed his password. Find your phone is no longer turned off by itself, and configure icloud too. Before that, there was a request password 2-5 times a day, and is reset to zero settings icloud.

Sorry for my language, I'm not a native English.

Oct 4, 2013 1:07 AM in response to harenc

I also confirm the combination.. iPhone 4S + ios 7 + Clash of Clans!


I believe that the clash of clans uses intensively the game center and that causes problem to icloud. I thibk that for some reason the game center is not identifying the user correctly to icloud and that causes the phone to disable the account on the device.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 7 keep turned off my iCloud settings and asking my password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.