the iPhone could not be synced because this computer is no longer authorised for purchased items that are on this iPhone

This happed to me just now, yesterday is still fine, but then it does not sync anymore just now. I've tried deauthorize and authorize again but DID not solve this problem.


User uploaded file


I am using:

iTunes 11.1 on

mid-2011 macbook air running OSX 10.8.5

&

iPhone 5 A1429 32G running iOS7

iPhone 5, iOS 7, itunes 11.1 for mac

Posted on Sep 20, 2013 8:04 AM

Reply
163 replies

Apr 20, 2014 3:42 AM in response to alyssa159

Had the same issue when I got my new iPhone 5S. Found about 5 apps could not be updated because they had someone elses Apple ID. Deleted those apps and reinstalled witj my Apple ID and all OK. Put the phone on to my MAC and got the Authorisation error. After hours of going through all the posts and trying the different things I resolved it. I just deleted one APP at a time and tried syncing. Finally deleted the APP that was causing the issue. I guess that one must have been associated with another Apple ID as well, but because it did not need to be updated it was not obvious. Hope that helps you and anyone else who is having the issue. Can cancel my appt at the Apple Store now.

May 9, 2014 9:24 PM in response to Calvdon

Hi

I had same issue. I just synced my iPhone to some other Mac machine and installed an application from iTunes of that Mac. That mac used another apple Id to download the insalled application. When I synced, the application get installed to my iPhone.


When I tried to sync iPhone using my own Mac it showd the error above.


So I tried to remove application that I installled from other Mac machine and then tried to sync iPhone again and it worked !!!

May 16, 2014 6:02 PM in response to craigdpenn

Good stuff, thanks mate it worked for me too.


I use my old iPhone 3 as an iPod (I have moved over to Samsung/Android) and had loaned it to my daughter for use as a phone whilst she was in Europe (I backed it up first). She had purchased some travel aps ... obviously when you perform a restore it isn't a complete restore (i.e. a mirror image) of the backup.


Got rid of her aps and it synced first go.


Thanks again

Jun 4, 2014 5:26 AM in response to Calvdon

Dear friend,


I had the same problem as you and many others. I have a malicious loop repeating all the time:

" your computer is no longer ....." or " iphone can not be synced because ...".

I wasted my time trying the solutions that appear on this blog. Sick of it all I did the next:


- deauthorize my PC

- uninstall itunes

- clean with Ccleaner old unuse register

- reinstall new version of Itunes

- authorize my PC again and...


Eureka.


(PD: I'm not a soft expert and I'm not sure about you need repeat all I did, but this steps worked in my case)

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the iPhone could not be synced because this computer is no longer authorised for purchased items that are on this iPhone

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