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Find my Friends doesn't work after IOS 7 update

We use find my friends for our entire family to monitor kids locations, etc. Since updating to IOS 7, one of the phones only shows it's location sporadically - otherwise says location not available.


Have verified location services are turned on, nothing is blocked, etc.


This phone was updated to IOS 7 over wifi (vs. through iTunes) - one other phone had some minor (unrelated) issues after updating over wifi that were resolved by doing a factory reset & updating from iTunes - wondering if that could be cause of the issue here as well. Anyone else encountering issues with FMF?

iPhone 5, iOS 7

Posted on Sep 20, 2013 9:15 AM

166 replies

Oct 13, 2013 12:51 PM in response to Community User

Is it me or is this getting worse? Granted, FMF is working (basically) but I just noticed another stupid thing it just started doing. When I turn my phone on and tell Siri to find my son, I get the responce, "You have to unlock your phone to use FMF." So I unlock it and ask again, "Find my son!" Reponce? "You have to unlock your phone to use FMF." Now if I unlock my phone without asking Siri for anything it works the way it's supposed to, but if my first action is a voice initialed FMF request the app can't get get access to the darn phone.


I'm 99% sure this wasnt happening just a few days ago.

Oct 19, 2013 6:58 AM in response to Community User

I noticed on one of my iPhones that it asked me if it was OK to share my location when I first ran it after getting a new iPhone. I said yes and my wife could find me. But, on her iPhone, it never asked if it was OK to share. I deleted the entire app and readded it back on her phone. After signing in she was then asked if it was OK to share her location and I was still listed as a friend (we didn't have to re-invite each other).


Hope this helps someone.

Oct 21, 2013 11:00 PM in response to Community User

My husand and I are having an issue with FMF also. I can find him on my Iphone 5s but he can't find me on his Iphone 5 and Ipad. We have tried the troubleshooting steps on suggested on the app...click on the refresh button to see if it locates that device...located just fine.

We've checked all the setting mentioned on the thread and in the troubeshooting. Nothing.


Any thoughts or advice?

Nov 8, 2013 3:23 PM in response to Community User

It's sad almost two months after iOS 7's launch, Apple still hasn't update all of its OWN apps. They stressed developers to update their apps and get it compliant with iOS 7 and to use the new design language yet they have yet to take their own advice. You would think these apps would be updated as soon as iOS 7 was released. It's last update, which only added minor fixes, was over 3 months ago. The Find My Friends reviews on the App Store has 2-stars and shrinking.


Get with it Apple!!

Sep 24, 2014 8:37 PM in response to Community User

I'm a teenager and have find my friends on my phone so my parents can keep track of me. Two days ago I was at school, then at an extra credit video that started 9 minutes after school ended, started at 2:20 and got done at 4:00 p.m. AFter, I got a call from my mom asking me where I had gone after school? I was really confused because I had gone to the video right after school, and I could get my history teacher to even vouch that I was there. Her argument was that my GPS dot on find my friends had gone done the street to another house(which she drove to and took a picture of). This issue has caused great strife in the family as I cannot comprehend why my GPS would showw me to be somewhere else. My mom doesn't want/care about a vouch from the history teacher, she just wants to know where I "went". If someone could help me understand as to what happened with the app, that would be GREATLY APPRECIATED!

Find my Friends doesn't work after IOS 7 update

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