Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

0 points

iOS 7 and sending emails larger than 40KB from Exchange accounts

Since upgrading iPhones (4, 4S and 5) to iOS 7 when sending messages that are larger than about 40KB from exchange accounts we are getting the message "Cannot Send Mail. The message was rejected by the server because it is too large."

The same phones don't have any issues sending to from other emails accounts (gmail, yahoo, etc).

We are on Exchange 2010 SP3 RU2.The Exchange server does have size restriction of 50MB.

These accounts have no issue sending the same emails through Outlook or OWA. It is strictly related iOS.

iPhone 4S, iOS 7, Exchange mail accounts

Posted on Sep 20, 2013 10:02 AM

16 replies

dhamith

Level 1

4 points

Feb 3, 2014 8:57 PM in response to mac5150

This resolution have to attend at the server not with the ios device. My employer's mail administrator reject me to correct it from the server. As his concern is, if ither ios devices works why don't mine? So I am helpless than changing my iphone. It works fine for early versions of ios and with androids. And also one of my friends iphone4 with ios 7 (similar as mine) works too. So I guess it's something wrong with my iPhones settings. But basic question I cannot understand is it works in my phone before this ios7 upgrading. And currently working with my yahoo account too. Favourable reply expected.

iOS 7 and sending emails larger than 40KB from Exchange accounts

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up