Downloaded iOS 7 and now cant sync to iTunes

Mr. A. Brody

You are taking a really interesting spin on this topic. If Apple was to inform us (Which they did not) that this upgrade would render our iphnoes useless in syncing with an older mac I might buy it.

It IS Apple that manipulates this market and nothing you can spin on this topic can make this Oversight/We Don't G.A.S. about our customers only the money attitude of Apple's excusable.

I have always like Apple product and Pro Apps. This corporate B.S. of Apple's is just that. Where does a customer draw the line?

Just look how long this thread is since I started it!!!!

yet, when you do inform yourself by looking up specifications and System Requirements on the Apple web pages - hey, it turns out the information can't be relied upon

Apple took a month to update and correct their Specifications of the iPad 2 - which if they had done so from the beginning of introducing iOS 7 a lot of people would have been spared a lot of aggravation and wasting time

Marten,

You chose to download the iOS. Nobody took a jackhammer to your door and threatened you with a weapon to download the iOS. You could have hit cancel at anytime. When you download any update, the risk of operating systems going out of sync with obsolete machines grows. Apple very clearly in 2006 started moving to Intel only Macs. You've had 7 years to get ready for that. And that was a year and a half BEFORE the first iPhone was even released. The moment you steadfastly refused to get newer machines than the phone you were about to sync to, you ran the risk with each new iOS of the iOS making your computer obsolete. Also, Apple has a vintage and obsolete computers knowledgebase article:

http://support.apple.com/kb/ht1752

Lo and behold, every 2005 machine is vintage.

When was this article updated?

Well here's the evidence, while it last was updated on October 1, 2013, the previous update was prior to July 3, 2013 (a whole 6 weeks prior to iOS 7's September 14th's release):

PowerBook G4 (17-inch 1.5Ghz)

PowerBook G4 (15-inch 1.67/1.5Ghz)

PowerBook G4 (17-inch 1.67Ghz)

....

PowerMac G5

Power Mac G5 (June 2004)

Power Mac G5 (Late 2004)

Power Mac G5 (Early 2005)

......

Mac mini (Late 2005)

......

iBook G4 (12-inch Late 2004)

iBook G4 (14-inch Late 2004)

.....

iMac G5 (17-inch iSight)

iMac G5 (20-inch iSight)

iMac G5 (17-inch)

iMac G5 ALS (17-inch)

Are all declared obsolete, before iOS 7 was released. So when you went to click download, there was evidence. Nobody told you that you had to download iOS 7. An App developer may have because they wanted you to see a new feature. Apple simply said you could update if you wanted to. You have the option to turn off software updates on your iPhone's settings.

And yes Sorenson,

I agree Apple could have gotten the iOS system requirements information up properly sooner. But as I say, the the vintage article if you follow its history shows everyone who has a PowerPC Mac has been living on borrowed time for 7 years. They can still sync to older phones, iPads, and iPod Touches, just not the ones that have been updated to the latest iOS.

And you could probably see if your phone carrier is willing to consider the lack of correct information sufficient grounds for you to get an older phone, ipad, or iPod Touch in exchange registered.

And there is no reason why people with PowerPC Macs can't be happy in the present day. When you choose to run something old, you just have to recognize all the peripherals and software may just have to be old too, until you can afford something newer.

I managed to avoid a similar problem on an iPad2 in terms of iOS7, which I refuse to install because it requires iTunes11. With all due respect, iTunes 11 absolutely ***** compared to iTunes10, chiefly because in Apple's infinite wisdom they decided to remove the Cover Flow view option that was a fantastic piece of the GUI and part of what made iTunes their "rockstar" application.

No explanation or reaction from Apple of any kind ever regarding what prompted the dropping of Cover Flow, really arrogant and bad treatment of loyal customers to just think they can take an absolute total silence on removal of a feature, why so secretive?

Why not provide some sort of explanation or better yet just restore the darn Cover Flow view that thousnads of people have been asking for. Not possible apparently, way too important for Apple to just maintain total secrecy and silence and not set any sort of crazy precedant like actually responding to customer questions or issues.

This has caused me not to buy an iPad mini, because that would have iOS7 preinstalled and would then necessitate the "upgrade" to iTunes 11 in order to sync the device.

So in this case the corporate geniuses and beancounters shot themselves in the foot, this ploy resulted in the loss of an iPad mini sale and I'm sure many more with others who have the same issue. Of course they will grin and pat themselves on the back and reassure each other that they've done the smart thing, as still many more people will be forced into hardware upgrades (the non-intel Mac users in this thread) which will result in far more profit.

Or will it? As a previous post said, some people will draw the line and move on to Android mobile devices or Windows 7/8 computers just be done with this force fed BS.

With all due respect to the Tech Heads here, the normal Apple user is not going to check a list of older devices that may or may not work with an upgrade; especially when your device keeps telling you to do this upgrade. However, Apple could have easily warned customers with iPhone 4 and 4S's that the update would mean any MacBook they had with 10.5.8 would no longer sync with their iPhone after the upgrade. From what I've seen, this IOS7 upgrade to the iPhone 4 series should never have been done. With all the problems I've seen, it could not have been an oversight. This was a calculated move to sell new equipment; otherwise they would have had fixes in place by now, or the ability to go back to the ios6 fw. This is the type corporate conceit that drove many companies from the top to the bottom very quickly.

We spent money we didnt have on a Macbook 4 years ago for my Daughter going to college. She graduated last june, and her Macbook 10.5.8 will not sync with her iPhone 4. She cant afford a new Mac, and she can't back up her info unless she uses iCloud. Really Apple?

Now, is there anything we can do to update her Macbook so her iPhone 4 will sync? I guess we would have to be able to upgrade the iTunes to 11 in her MacBook, can that be done. I do not know hich MacBook she has, but it does have the 10.5.8 and we bought it in August 2009.

All she has to do is upgrade to Snow Leopard.

The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:

http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

and in the UK:

http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard

When you have installed it, run Software Update to download and install the latest updates for Snow Leopard to bring it up to 10.6.8, or download the combo update from here:

http://support.apple.com/kb/DL1399

Check via Software Update whether any further updates are required, particularly to iTunes.

As for backing up, she can use an external flash or hard drive.

Having the same problem as all of you guys. My iphone 4S will be the last apple phone I ever buy. I am also a recording artist thinking of upgrading to the latest imac pro. Don't think I will be going with another apple computer either.

-one ****** of costumer

Yep, I don't blame you. Definitely Apple's fault that your computer is out of date,

@Klaus1

Must be nice to be a superior thinking individual. The problem with Apple is that they have grown too big for their britches. One day people like you and companies like Apple are going to learn the lesson of compassion and understanding. Unfortunately it wont be soon enough.

Merry Christmas

The problem was always that Apple should simply have made the conditions clearer to customers.

Had we known ahead of time what the result would then a lot of time could have been saved.

It took a month for Apple to change the specs on its iPad 2 page, having posted inaccurate information.

And throughout tey took the position tat nothing was wrong from their end.

This became a learning experience about the state of the richest company in the world, how it insulates itself, avoids all liablity, keeps everything to a formula, a strict formula.

Without Steve Jobs, Apple seems to be just faking it.