iWork syncing not working since iOS 7 install

Same problems for me. Both the non-updating documents on my iPad and the iCloud login loop. And the issue has definitely *not* been fixed.

Unfortunalty, due to launch of iOS 7 and new iPhone, iCloud storage server suffered through massive failure. Because of the fact that each server needs to be fixed manually, the best solution at this point, according to Apple senior engineer I spoke with, is to sit tight, and wait. (even if it takes a week or so).

On your Mac, copy the "Mobile Documents" folder to the desktop. Use Sugarsync, Pogoplug or some other cloud service with iPhone and iPad apps to sync this folder with your other devices. You may be able to copy this folder to DropBox for example. This is what I did - and still do - to keep an iCloud alternative.

Eugene Rooke

Hello,

Same or very similar issue here. I have the New iPad and an iPhone 5.

I use the Numbers app on my iPad every Monday to update each week's growth on my social networks.

After updating to iOS7, I tried it last Monday and although the spreadsheet tells me the correct time of my last input (last monday), the little fold with the arrow on the upper right corner remains there forever.

Normally, that fold and arrow pointing upwards happens just before I get the blue syncing bar.

And since the syncing doesn't start, the document is only updated on my iPad, not iCloud or my other devices.

Also, when I try to enter www.icloud.com and then Numbers, I get a constant loop of having to enter my username and password again.

Hope Apple fixes my problem soon, as I've been reading about others.

I'm with you. Still no fix despite multiple factory resets and setting all my devices up "as new", and reinstalling iOS iWork.

nothing is working yet...

hopefully soon!

That's exactly my problem.

I used to enjoy working with Numbers and Pages with iCloud integration. Now, I feel like a fool!

I trusted and let Apple manage my documents in the cloud, which should just work as mentioned many times in their marketing. No, it doesn't work and there's no one to help!

I had enabled/disabled iCloud on my iDevices, installed/uninstalled the apps, and even reinstalled the entire OS from scratch. Still, it is not working and is a pain in the ***!

Called Apple support in the UK. The lady on the phone was unaware of the problem and can't offer any practical help.

Apple, I paid for my iPhone, my iCloud storage, my Numbers and Pages apps. Now that they are not working and I am unable to access documents that are important to me. Even the online version of Numbers and Pages hosted at icloud.com are not working. iCloud is supposed to make things easier but they are not when problems arise!

Same problem.

iWork in iCloud.com keep logged me out but the rest like contact, mail etc are fine.

I just brought my new iPhone happily yesterday and it gave me a suprise my iPhone iwork does not sync.

Maybe because iWork are free apps now thats the reason why? 😁

Yeah,

I got the same email. Lets hope it starts working soon. This is the only time I think I've been frustrated with apple.... except for when my old iPhone 4 started running like garbage with iOS 7 (but I expected that... it was my justification to order the new 5S) 😁

Same here. Numbers has been great (as have been really neat third-party apps that depend on iCloud documents and data sync). Now my life is disrupted on my many Apple devices and I feel like a fool! A lot of developers must be feeling that way too. Days and days to fix this. Vague, unhelpful emails. And the incredible cheek to report all aspects of iCloud http://www.apple.com/support/systemstatus/ status as normal. "Wednesday, September 25, 2013: There are no reported issues at this time." Yeah, sure! This is unacceptable, Apple.

I have the same problem.

App can't access iCloud , please fix it

I'll add my voice too. Same problem, stuck on "waiting".

I've removed my documents (mainly Keynote) from the iCloud folder to the desktop, I've tried deleting the folders in the Library and then moving a doc back to iCloud to see if that kickstarts it, but to no avail. Plus, the iCloud menu on my iPad3 still shows all the documents still there, but of course they don't open and it sits there "Updating 1 item".

I chatted with a senior support guy at Apple today after finding some log file messages that seemed to indicate that my iCloud had been locked based on some discussions in support threads here, thinking maybe the ia writer (and other third party app) syncing issues were a global iCloud syncing issue.

The log messages (in ~/Library/Logs/Ubiquity/<username>/) looked like this:

==> ubiquity-digest.log <==

[13/09/26 11:17:33.362] p2p transfer is enabled

[13/09/26 11:17:34.102] there was a http error 503 while talking to iCloud reason: ubiquity account locked

==> ubiquity.log <==

[ERROR] 33d6930a52 [13/09/26 11:18:28.245] {B4528992} 300.com.apple.ubiquity.SRConnection.callouts.0x7f95f1c4ca40 service_get_requested_path_status:344 can't find item for path '/Users/alan/Library/Mobile Documents/74ZAFF46HB~jp~informationarchitects~Writer/Documents/Untitled 2.md'

(This last message was creating a new iA|Writer document)

Anyway, this is apparently a known, being worked on issue by Apple, with no ETA for a fix (maybe Monday he figured, along with everything else they are doing it's hard to tell). It sounds like it's maybe one or a few of the iCloud servers having the issue and locking out a few accounts somehow (I assume for syncing any or all third party app data, as contacts/calendar sync seems to work fine).

Hopefully this info will help you guys out. Basically they know about it and are working to fix it. Wait and be patient sounds like all we can really do.

Chiming in - discovered today when trying to access Notes taken on iPad during an afternoon meeting. Not on my MBP Retina (10.8.5). Calendar sync not working either.

However, Notes did work Wednesday - and I upgraded on Tuesday.

The iPad has been upgraded to iOS7.

My iPhone has NOT been upgraded. I just tested Notes & Calendar (Thursday) with the iPhone and both synced.