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apple tv update failed. iTunes doesn't recognise the TV

Well Apple has ruined my night. The update failed and I've tried to restore it via iTunes but even when it is plugged in, iTunes doesn't recognise it. Anyone have any answers on how to restore this?

Posted on Sep 20, 2013 12:31 PM

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61 replies

Sep 20, 2013 1:20 PM in response to Axeman1020

I cannot see this option


Choose iTunes > Preferences (Mac) or Edit > Preferences (Windows), click Apple TV, and make sure "Look for Apple TVs" is selected.


On the bonus side I plugged the Apple TV into a Windows PC and iTunes found it straight away. Bit confused by this but very happy that it is restored.


Would like to say a big thanks for your time helping me out Axeman 1020

apple tv update failed. iTunes doesn't recognise the TV

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