Apple Event: May 7th at 7 am PT
I have a new iPhone 5S and have updated to iOS 7.0.1
Everytime after I use Numbers and exit the Apps, the screen goes blue and the iPhone restarts.
Does anyone have the same problem as I do?
Thanks for your help.
Sam
I'm having the same issue. I even swapped my phone for another one and that did it's well.
Also tried it on my friends new iphone 5S, and was able to replicate it. I'm glad I'm not the only one who has had this happen.
My experience with this bug IS with Pages. I do not have Numbers installed on my phone. This bug is very tricky though. It only crashes my phone if you get out of the app while a document from the iCloud is selected and not closed again. If you select a document from the cloud and then close it again, my phone will work fine without the BSOD. BUT, if you open the document and then hit the home button without closing that document, it crashes. NOW, all of the above issues only occur if iCloud is on within Pages. If you turn it off, it works flawlessly.
Hi, I get the blue screen and total restart when I use Notability. I just discovered I can cause this behaviour with Pages and Keynote as well. Every crash creates a "panic.plist" entry in the diagnostics log. It's frustrating. I've read on other forums that this is due to a hardware issue, which made me very worried. But since it seems like this is quite widespread maybe it's something with the software? Fingers crossed.
I bought an iPhone 5S two days ago.
I'm almost sure andreas.p that the issue is software related. I was certain that it was being caused by a faulty A7 chip or something memory related due to the fact that it was causing a respring. Respring usually happen when the phone is experiencing an overload of information and the memory can't handle the task, causing the phone to crash and reboot itself. I ACTUALLY took my phone to apple and got a replacement only to have the same issue result on the replacement phone. I didn't want to continue to argue my disbelief in this outcome so I left with my new phone and found the video on YouTube and this forum confirming that multiple devices were experiencing the same issue. I was told by the Apple "Genius" and the store manager to use a work around..... REALLY?!!!? A work around.... Anyway, I would hang tight for this issue is probably more than likely due to an iOS7 critter....
It's a software problem. Now that a third party app, Notability, that uses iCloud also cause a blue screen reset points to an iOS system problem. The problem does not show up after I have removed all my Numbers document from iCloud and then restore them to iCloud from my backup. Someone here suggests that the problem will show up again if another device, iOS or OS X, accesses the document from iCloud. However, I do not dare to find out as I mostly use those files on my iPhone. I use iCloud so that I know I always have a backup of my documents somewhere. I don't use Notability. I am interested if you can use the work around by closing your document first and make sure the iCloud update process is finished before you press the home button or multitask to another app.
Playing Real Racing 3, I got the blue screen of death while purchasing "free" gold (watch a 2 minute video, receive a gold coin). After watching the video, I exited back to Real Racing 3 and the blue screen came up. Then the 5S rebooted. Hopefully there will be an update that solves the issue.
I have the same issue described here for the iWorks suite with two further apps, "PDF Expert" and "GoodReader". And the common point is, that I access a document in the iCloud, access it then from another device (iPad), make possibly a little change (such as adding a bookmark to the PDF file I was reading), reading it then again on the iPhone, and if I stay in the document, if I do not leave the document inside these apps, then, and apparently only then, but surely then, the iPhone resets whenever I click on the home button, either once to go to the home screen, or twice, to go to another app straight away. It may happen a second or a few seconds after having left the culprit, but it will happen. In the Diagostics informations in the Settings app I will find the same reason for a Kernel Panic Reset than for the iWorks resets, it is always happening on a daemon process called "backboardd".
The latest update (22 Oct 2013) fixed the issue for me.
iOS 7.0.3 fixes it
crash my iPhone 5S every time I use Numbers
