iTV upgrade issue

What? I went to settings on iTV and watched 2 phases implemented to the supposed new upgrade. After 10-minutes up pops a picture of the iTV box connected (seemingly) to iTunes. I assumed (why should I assume - english please) that I should connect to my iMac and grabbed a few Apple cables though UNABLE TO CONNECT FROM iTV TO iTUNES. why, apple? What do I do in layman terms (my wife is ready to throw this box out into the Bay)? The iTV box isn't compatible with any cables I have (and I certainly don't recall a cable provided with the iTV). Why Apple?

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Sep 20, 2013 10:57 PM

17 replies

ChrisRR

Level 3

941 points

Sep 23, 2013 10:14 PM in response to ashokmathur

Well, that's a shame. If it was me, I'd be taking it into my local Apple Store and ask them to fix it, but I don't know how far away yours is from you. But that would be the next step IMO as it sounds like it's beyond the Gentle Touch.

Secondly, I refer to our learned friend, Mr Winston Churchill who might have a suggestion for us? He is great with these things and normally comes up with lots of effective advice on here.

Mr Churchill?

Sep 23, 2013 10:37 PM in response to ChrisRR

Apple Stores are not that far from where I live - I am planning to do the same.

If there are further advise I will appreciate the same.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iTV upgrade issue