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Level 3

649 points

iTunes Match Bug: Duplicate Songs

The new Music app seems to have a lot of issues with iTunes Match, but this one just occured for me and it's really annoying: All my downloaded songs are displayed twice, once as the downloaded version and once available for download. Anyone else had this happen and got it resolved? Otherwise I will be left with bug reporting this and hoping this is fixed soon -_-

Besides the fact that you cannot delete albums and artists anymore this makes the new music app really bad for match users :-(

PS: Funny, I just looked at the screenshot and noticed that the itunes match version of the song is actually one second longer than my local version... I am starting to be very confused.

iPhone 5, iOS 7

Posted on Sep 21, 2013 8:18 AM

Best reply

bucs71

Level 1

20 points

Posted on Sep 30, 2013 10:48 AM

The same thing has been happening on my iPhone 5s. It is odd because when I still had the iPhone 5 running iOS 7, everything worked fine.

Do you conncect your device to a computer to sync with iTunes? That is when I get duplicate tracks. Everything is fine before a sync with iTunes. After syncing, I get duplicates like what you have pictured. Also, I have found some albums where the downloaded copy was deleted and all that remains is the iCloud copy.

The only fix I have found is to:

1. Turn off iTunes Match

2. Delete all music (Settings > General > Usage)

3. Do not connect to iTunes

This really interferes with how I have been managing and syncing my podcasts. My choices now are either: turn off iTunes Match and sync via iTunes; or not use iTunes and have everything download twice, once in the Podcasts app and then again in iTunes.

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48 replies

NikitaK

Level 1

19 points

Oct 19, 2015 4:06 AM in response to nachdenki

I'm so disapointed with apple attitude. So many posts on this topic. Different devices and different versions of iOS. But nothing is done to solve the issue. Any solutions suggested here are just hiding the bug. Even complete clean install of iOS and OSX didn't help me.(((

hinder90

Level 1

65 points

Feb 23, 2016 1:48 AM in response to nachdenki

Hey 2013! It's 2016 and Apple still hasn't fixed this!

Mar 4, 2016 7:45 AM in response to hinder90

Seriously!! I mean, who at Apple is in charge of this product/service? I bought iMatch immediately to gain access to my scattered music databases over home, work, laptop computers, which I thought was awesome ... Now my library is a cloud of duplicates and "grayed out" songs not loaded for some reason (no matter how many times I turn iMatch on/off, deauthorized/authorize, etc.).

Come on, Apple ... Get your stuff together.

iTunes Match Bug: Duplicate Songs