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airplay icon missing in itunes windows solution

I have had trouble with itunes having the airplay icon show up. I use the remote app on ipad and was having trouble with it finding my iTunes library. I could play content on apple tv and stream from ipad to TV but the issue with the remote app not working and the icon simply being gone from itunes was driving me crazy. I tried the switch to mini player and the close the program and then start up and sometimes it would show up but after installing the newest version of itunes on the 18th it was gone. I made sure all the obvious things were right like having home sharing on both itunes and the device i was using, connected to the same wifi and not a guest account, updated router firmware, rebooted router, etc. Wouldnt come back up at all. Tried everything and then found something that worked and now can close out program and bring iTunes back up and works everytime. I am using windows 7. I hope this might help someone who had the same problem I had.

1) open control panel.

2)Choose Network and internet

3)Select the VIEW NETWORK STATUS TASKS under NETWORK and SHARING CENTER section

4) Choose the active network connection. It is usually name " wireless Network Connection 1" or something similiar.

5) Click the properties button

6) If the Internet PROTOCOL VERSION 6(TCP/IPv6) is checked, uncheck it, then click OK.

7) Click CLOSE

8) Restart iTunes and try to use the Home Sharing feature again.

iPad (4th gen) Wi-Fi, iOS 7

Posted on Sep 21, 2013 9:39 AM

Best reply

Donfast

Level 1

4 points

Posted on Oct 10, 2013 12:31 PM

After a lot of frustration, on looking at other solutions, this one worked. Many thanks for sharing this?

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68 replies

Feb 23, 2014 4:13 PM in response to Toploader21120

After the iTunes 11.4.1 update failed due to the error: "The program can't start because MSVCR80.dll is missing from your computer," I followed the fix at http://support.apple.com/kb/ts5376.

After installation iTunes auto-launched with none of my library files. I closed it, opened iTunes again and received "Windows is now configuring this application." iTunes loaded with all my files, but there was no Airplay icon and none of my home shares showed up.

I repeated the above steps multiple times to no avail.

Disabling IPV6 fixed the problem!

Many thanks!

AWL12C

Level 1

4 points

Mar 4, 2014 6:51 AM in response to Toploader21120

Excellent solution for iTunes not displaying Airplay speakers in Windows 8.1 - clear, concise 8 steps, worked for me first time, Thank You.

Mar 15, 2014 6:08 AM in response to Toploader21120

Worked for me - thanks for the post.

Mar 27, 2014 5:57 PM in response to Toploader21120

Works! Thank you!

E the P

Level 1

124 points

Apr 9, 2014 7:09 AM in response to Toploader21120

Thanks for the solution, but what bothers me is that this is a long standing problem. Given that IPv6 use will only grow, when will Apple fix it????

ed.gavin

Level 1

0 points

Apr 18, 2014 2:30 PM in response to Toploader21120

Thank you, that fixed the issue with the Airplay icon not appeating in 64-Bit Windows 7. Thanks for posting it.

Apr 30, 2014 2:55 AM in response to Toploader21120

Thanks for this.... fixed my frustrations with airplay similar to everyone else's on this thread. Hopefully Apple will take note and act before IPv6 becomes necessary. Fingers crossed that it keeps working until then!

Jun 3, 2014 6:37 PM in response to Toploader21120

OH MY GLOB!! thank you so much! you saved my life with this. worked immediatley!!

Jun 17, 2014 10:20 PM in response to DeeVious Dee

I had the same problem, IP/v6 is Unchecked in my network setting but

whenever my computer goes to sleep and wakes up airplay stops working, and I needed to restart windows to fix that but now I have a solution.

here is my solution:

1- while iTunes is running go to network setting and CHECK MARK IP/v6 and apply.

2- Close iTunes.

3- revers step 1, meaning go to network setting and Uncheck IP/v6 and apply.

4-Run your iTunes and it should work.

Jan 3, 2015 2:02 PM in response to XxJakeBluesxX

Greets back to Germany! I appreciate your screenshot showing where to shut off the IpV6 since I had looked in another Properties location that showed it "checked off" but your screenshot led me to the place that I needed to check it off. I had already re-enabled Bonjour services, but after a reboot and relaunch of iTunes, "Viola!" the AirPlay icon appeared in iTunes. I just got the Airport Express to route music to my stereo speakers and so this was really helpful. Apple made it really easy to setup up the Airport Express on my iPhone 6 and play music from it, but I had wanted to play music from my iTunes library.

Thanks too all who posted and created enough of an information based to make this work. I really appreciate your help and time.

Jan 4, 2015 1:12 PM in response to Toploader21120

OK, so I spoke too soon, also. The airplay button was gone again, last night, with the IPv6 checked "off".

I am running Windows 8.1, iTunes 12.0.1.26 with brand new Airport Express.

A few questions: Do I need an "Airplay Utility"? When looking for a download for Windows 8.1, I don't find any obvious choices. I see some info on AirFoil, but am uncertain if I need that or not.

Is Kapersky interfering with AirPlay? I disabled the firewall and rebooted with IPv6 checked off but still no AirPlay button. I read that "airplay.exe" needed to be enabled to exchange information but that isn't in the list and I can't find it by browsing. Is there some other software that I need to allow Kapersky to see or exchange information with, through the firewall.

AirPlay is working great with my iPhone, but I want to be able to stream my entire iTunes library.

Thanks in advance for any help you can give.

Jan 4, 2015 7:57 PM in response to laneygirlid

I am replying to my latest post. I downloaded the Airport Utility 5.6.1 but it doesn't recognize the Airport Express, even though the light is solid green.