Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

airplay icon missing in itunes windows solution

I have had trouble with itunes having the airplay icon show up. I use the remote app on ipad and was having trouble with it finding my iTunes library. I could play content on apple tv and stream from ipad to TV but the issue with the remote app not working and the icon simply being gone from itunes was driving me crazy. I tried the switch to mini player and the close the program and then start up and sometimes it would show up but after installing the newest version of itunes on the 18th it was gone. I made sure all the obvious things were right like having home sharing on both itunes and the device i was using, connected to the same wifi and not a guest account, updated router firmware, rebooted router, etc. Wouldnt come back up at all. Tried everything and then found something that worked and now can close out program and bring iTunes back up and works everytime. I am using windows 7. I hope this might help someone who had the same problem I had.

1) open control panel.

2)Choose Network and internet

3)Select the VIEW NETWORK STATUS TASKS under NETWORK and SHARING CENTER section

4) Choose the active network connection. It is usually name " wireless Network Connection 1" or something similiar.

5) Click the properties button

6) If the Internet PROTOCOL VERSION 6(TCP/IPv6) is checked, uncheck it, then click OK.

7) Click CLOSE

8) Restart iTunes and try to use the Home Sharing feature again.

iPad (4th gen) Wi-Fi, iOS 7

Posted on Sep 21, 2013 9:39 AM

Best reply

Donfast

Level 1

4 points

Posted on Oct 10, 2013 12:31 PM

After a lot of frustration, on looking at other solutions, this one worked. Many thanks for sharing this?

View in context

68 replies

Hiney

Level 1

0 points

Dec 11, 2013 4:59 AM in response to Toploader21120

Unbelievable.....needle in a haystack stuff......the mind really does boggle 😐

svott

Level 1

0 points

Dec 17, 2013 5:19 PM in response to Toploader21120

It is disappointing that this was necessary. Thanks, it worked for me too.

Dec 19, 2013 11:56 AM in response to Toploader21120

So far this has fixed it for me, thanks!

Dec 19, 2013 1:30 PM in response to Toploader21120

Strange..

I've reinstalled Windows 8, upgraded to 8.1, got the latest iTunes, and I see my AirPlay device with ipv6 on. I don't know who fixed this problem, but now I can play music through AirPlay without turn off ipv6 on my network card.

rfb2000

Level 1

0 points

Dec 19, 2013 9:02 PM in response to Toploader21120

Wow. After hours of frustration, this worked. Thank you for posting this.

nsantalu

Level 1

12 points

Dec 21, 2013 8:40 PM in response to Toploader21120

Holly crap... for over a year my ability to stream to my Apple TV has been hit or miss... it works when it wants to and refuses to when it wants to....

I've talked to Apple support several times and on their advise tried everything from re-installing itunes and Windows 8 to replacing my freaking router (even though the old one was fine). Also have manually opened ports in the firewall reset my Apple TV to defaults etc... etc... etc.....

Nothing has fixed it.... until now! this was sooo freaking easy.. why the **** didn't the Apple techs I've talked to know this????

thanks so much!

Dec 21, 2013 9:10 PM in response to darkbrother

I do want you to know some computers work fine without turning off ipv6 and others you need to shut it off. I have one laptop where I don't need to turn it off and another it must be turned off for it to work.

jb2bnvd

Level 1

0 points

Dec 25, 2013 7:19 AM in response to Toploader21120

Thank you !! This worked. I can now see my library again on ATV.

Merry Xmas

Dec 26, 2013 2:45 AM in response to Toploader21120

Hang on a second. I have four 8.1 machines but only 1 that doesn't see the airplay icon - until I come out of itunes and restart it. I suspect that as this is the machine that actually is used for ripping and also syncing with the ipad and iphone it has to do those things on the first run and then will play very nicely.

The other devices all depend upon iMatch and so aren't actually trying to sync with anything on my network.

Jan 1, 2014 1:25 PM in response to Toploader21120

Dear Toploader,

I suspect there are very many more beneficiaries of your advice than those who reply. I'm one of those beneficiaries -I've had this problem on and off for months and months and months. That it was intermittent made it impossible for me to fix permanently, but your solution seems to have worked, and going on the other thanks posted here I expect it will continue to do so.

Many thanks Toploader -you've made the world a better place, and if we could all do that each day, no matter how large or small the action, what a world it would be!

Lizzie's David

RJK70

Level 1

8 points

Jan 11, 2014 5:49 AM in response to Toploader21120

Fantastic! I had to restart the Windows laptop as well, but the AirPlay selector has returned!!

Jan 25, 2014 5:45 PM in response to Toploader21120

I tried the uncheck TCP/IP6 solution provided above but the airplay icon only returned for a while and then wouldn't come back. Also, the apple tv would keep asking me to turn on home sharing when it was already on. The solution I have so far had success with is to disable IPv6 properly as per the microsoft knowledge base at http://support.microsoft.com/kb/929852

What I did was option b (at step 5) and type "ffffffff" in the box provided at that point.

So far so good!

MKEJay

Level 1

0 points

Jan 28, 2014 7:17 PM in response to Toploader21120

Toploader, you have just solved a problem I have had for more than a year. I have adjusted dozens of settings in iTunes, Norton and Windows, reinstalled all of the software, and was ready to throw my PC out. Since all of our iOS devices seemed to run AirPlay without any problem, I was literally going to buy an iMac tomorrow--just to run iTunes. Since you saved me at least $1500, how can I get you a $50 iTunes gift card/credit? Seriously. Thanks so much.

n2alpha

Level 1

0 points

Feb 7, 2014 8:14 PM in response to Toploader21120

The randomness of when Airplay and sharing would work was really getting to me--each time iTunes opened, what were we going to get? I had the sequence down--log out of home sharing, quit iTunes, reboot router, reboot Win 7 PC, launch iTunes, pray. Then I would jumble the order--once in a while it worked but I reluctantly came to the conclusion I had no f'n clue why it was not working 80% of the time and my workaround solution was random garbage. This seems to work, so thanks and well done figuring it out. I consider it my Windows punishment of 2013.....

Feb 9, 2014 3:40 PM in response to monoclonal

Nope, spoke too soon. Still not working properly on Win8.1

Maybe someone from apple and someone from microsoft should have a coffee together and sort this out? I'm starting lose interest in the appletv...

Here's the problems:

1) Windows 8.1 laptop (WiFi) Ipv6 disabled. Restart computer and turn on appletv get airplay icon (blue) in itunes 11.1.4. Try to play music to (stream to) appletv - won't work. Airplay icon turns orange.

2) Try accessing itunes library from appletv (pull). Library can be found, music can be accessed and played until a random amount of time when the appletv says "Turn on home sharing..." even though everything was working perfectly well. Go back to Laptop and turn OFF home sharing then turn back ON home sharing, and, now can pull music again for another random amount of time until it faults again

3) Windows 7 professional laptop itunes with home sharing - cannot access windows8.1 itunes library despite home sharing being on/identical credentials on both machines. Win7 machine can stream to appletv no problems.

airplay icon missing in itunes windows solution