Saved messages problem in iOS 7

According to my usage I have 776 MB of saved messages, I have never saved a message how can I find and get rid of this 776 MB of so called "saved messages"

iPhone 5, iOS 7, Usage/messages

Posted on Sep 21, 2013 9:52 AM

Reply
189 replies

Feb 2, 2014 8:21 PM in response to Jer Maillet

Wonderful. So you have to flatten your phone every few months. HERE'S THE ISSUE.


The whole purpose of this discussion is a bug with Messages (SAVED)


There's a million threads and a million fixes. What the issue is, that is over time, even if you delete messages on a regular basis, the size under usage messages will grow.


IT'S A BUG APPLE.


To fix this, I flattened my phone. The size after I flattened the phone of Messages (SAVED) was almost 0.


Then I got a few txt's tonight, which I deleted and the size has grown to 6mb.


So, as I get messages daily, even though I delete them, the size of Messages (SAVED) under usage is going to still grow.


IT'S A BUG APPLE

Feb 21, 2014 1:15 PM in response to ReedWish

Hey everyone, I have account with the Business Team..(for whatever thats worth?) I just called them, the person I talked to did not even know what I was refering too,,?? So I walked her through the Settings/General/Usage/Messages/Messages Saved.. She was not so happy when she seen she had 1.3g taken up..I told her, now you know why all of us iPhone users are Angeryyyyy with your geniuses. I asked/pleaded that she get somebody to find a fix for this,,For added fun I told her..Hey what about your spot light search? Would you like someone filing through your deleted messages ?? If I ever find out anything I will post it Immediatly. I do agree with all of you that say its an OS issue


I'll keep digging for a solution

Feb 25, 2014 9:42 AM in response to Marchosias

I found the answer it's called phoneclean by imobie it's a paid program to remove the messages. One is free which doesn't remove them and one is paid. Worth every penny and easy to do. Good luck with apple fixing anything! Long story short I recovered over 4 gigs of my data with the push of a button and not having to go through all those crazy steps.

Feb 25, 2014 9:54 AM in response to Z63amg

Z63amg you'll have to keep doing it every so often though. It never goes away forever. Everytime you send texts, messages, videos, etc it keeps saving them so a few months from now you'll have to be deleting them. And looks like you have to pay yearly. So that's gonna he costly! I would Rather just go get a new phone that has no affiliation with apple.. And they just came out with an update yesterday and still no fix even with all the complaints. They must not want to fix it. Pieces of crap!

Mar 4, 2014 9:49 AM in response to ReedWish

WE shouldn't have to do this... but.... It worked for me. I did need to purchase extra $20.00 of iCloud space. Once I finially implemented the procedure - it went pretty quick with no hang-ups. Good Luck!


Open a DropBox account and back up all of your photos and videos as a safety net. (optional but for peace of mind)


Then you have to back up (everything) on your device to iCloud.

Then you have to do a delete all contents and restore as new procedure.

Then you have to do a backup restore from iCloud.


Note: you may have to purchase extra iCloud space to perform the back up...

Note: I had 4.6 gb of data that was taken up by messages (saved) and I had 0 data left to use on the phone. It's a 4s 16g iPhone. After this procedure, I had 7.5 gb data available to use and everything was working as normal (as far as I could tell but it's my daughters phone and she took it back pretty quick lol)

Note: I followed the video instruction very closely - please perform this procedure at your own risk.)


NOTE:>>>>> THIS IS THE INSTRUCTION VIDEO I USED TO RESTORE FROM iCLOUD<<<<<<


http://www.youtube.com/watch?v=NCuZQCoP3no&feature=youtube_gdata_player

Mar 21, 2014 9:25 PM in response to Kurty999

Hi Kurt I tried the ibackupboot but like most folk I received that error with not enough memory to backup sooo I tried the above "Select Setting>General>Spotlight" etc and it definately worked although it has taken about 10 times to free up about 4GB. I hope all this rsesetting via restore is ok for the phone? At any rate this was definatley useful. Do you have any similar suggesitons for the mail (saved)?


Ed

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Saved messages problem in iOS 7

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