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Mail app storage iOS7

Since upgrading to iOS 7 my email is now taking up 700mb of storage space. Before upgrading it used very little space. Is this a bug? How can I regain that space? Thanks

iPhone 4S, iOS 7

Posted on Sep 21, 2013 10:03 PM

Reply
31 replies

Jan 8, 2014 4:23 PM in response to mmonis

I am using the same iphone as you 4S ISO7. There was a number of steps I took to clear up the excessive memory usage. My mail was taking up 5.2 gigs and I was able to reduce it down to 98 megs. I have five different e-mail accounts so it took a bit of time.

First I went into each inbox and selected all the mail then tapped EDIT then tapped MARK ALL then tapped FLAG then went back to EDIT then MARK ALL then UNFLAG then I deleted all the mail. What this does is resets the mail to zero. If you have already deleted all your mail just send yourself one small message and follow the above steps.


Secondly I deleted each mail account seperately (one at a time) checking the Mail usage each time. Each time I deleted an account the usage numbers went down.


Thirdly I added my accounts back watching my usage each time I added an account.

Last, I backed up my iphone to Itunes and discovered that not only did my Iphone usage drop by the numbers above but the Document & Data usage displayed iin Itunes dropped to almost zero from 5.39 gigs.


Hope this is helpful.

Jan 26, 2014 12:13 AM in response to mmonis

I have done a thorough search into the problem and for me it has been fixed.


The problem for me, was that each folder was holding a large amount of emails.


I needed to delete large emails, especially with photo and graphic attachments, from each folder (INBOX, DRAFTS, SENT, and TRASH).


Only after deleting emails from ALL these folders did I get my usage down.


The one folder that hung me up longest was the SENT folder.


I hope you find your solution.

Jan 26, 2014 5:14 AM in response to mmonis

I tried deleting the eMail Accounts and setting them up again, with no success.


The solution that worked for me was to "Reinstall" iOS 7, and then Restore the data from my backup.


I gained 8 GB back from this method, and never lost any data.

A big culprit was my mail and I went from 4 GB to around 500 MB.


Just thought I would share what worked for me.

May 8, 2014 7:41 PM in response to jakabony

Many of us have this issue and are trying to use work arounds to fix the problem. When will Apple weigh in on this problem?

It sems like the best "fix" is to reestablish the ability to limit the number of emails downloaded from your ISP's server. Apple did it in OS 6, so it can't be too hard.

Hey Apple: (You know, you guys with all of the user-friendly experience?) COME ON, FIX THIS ISSUE!

Jun 28, 2014 11:46 AM in response to mmonis

What worked for me was deleting my email accounts and then adding them back. I went to Genius Bar yesterday and the tech explained that, just like on a computer, even if you delete emails regularly, some file fragments are left behind and the volume builds up over time. After a year my email accounts totaled +6G even with no mail in them. Today I deleted my accounts and added them back. Now the usage is 124MB. It's tedious to do this (I have 5 accounts) but I will monitor the usage and perform this operation every 6 months or so. It just seems to be part of the iPhone's routine maintenance and is certainly easier than doing a complete reset.

Mail app storage iOS7

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