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I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?

I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?

Posted on Sep 22, 2013 5:10 AM

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24 replies

Sep 22, 2013 2:48 PM in response to Sunnilu

I found it! OS X 10.8.3


You need to figure out which OS version was installed originally - what is installed now is presenting you with the problem.


Either post the info macjack asked for or call Apple and give them your serial number - they will know.


As I said, you will need to wipe the drive in order to get the machine's OS installed under your own Apple ID - that is the only way it will work.


Depending on which version was installed originally, the methods to fix the problem will differ.

Oct 11, 2013 6:39 AM in response to Sunnilu

Hi; Hope you fixed your problem already. I just noticed your post.


In case not. I see it's OS X 10.8 (Mountain Lion). Simplest is to start over after you've backed up any of your stuff. Also, make sure you have purchased ML yourself in the App Store.


Boot the machine holding down "Alt" (Some call it Option).


Boot choices will appear. Select the recovery HD. Then choose to re-install the operating system.


It will reinstall on your Apple ID (because you bought ML in the App Store) and be as if you'd just bought the machine as new.


Recover your stuff and it's forgotten it's previous owner.

Oct 11, 2013 7:50 AM in response to jayemm999

Actually, the OP did not buy Mountain Lion; if it was not preinstalled on the machine, then the seller is legally obligated to wipe the drive and reinstall the original OS which obviously was not Mountain Lion. Therefore, the OP is unable to reinstall the OS as the license is not transferable. The recovery option requires the Apple ID to match the ID which was used to purchase ML.

Sep 21, 2015 2:58 PM in response to macjack

HI this method I'm going to give u will loose everything thing on ur MacBook when u switch it on press the command key and s key it will boot up to a black screen With writing http://youtu.be/kfSFA61M3go and then follow this video Iv had the excatly the same problem and this method on the video worked for me and done to another 2 macbooks it will erase old owner stuff on it hope this help u

I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?

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