iOS 7 Messages (Saved) Can't Delete

I updated my 5th generation 32gb ipod touch to ios 7 on friday and have been using imessage. i notice about 150mb of space was going to documents and data. i found in settings/genreal/usage in messages (saved) that it takes up 156mb and i deleted all my messages. my friends takes up 2gb on an iphone 4s 16gb. how do i delete them, there was this same glitch in 6.1 that would build up messages memory. syncing, restarting, none of that works. ifunbox and iexplorer done give me access to that without root permission. i deleted the convos of imessage on my macbook pro. the messages (saved) are so annoying i had to turn off imessage on my ipod to keep from building up anymore.

iPod touch (5th generation), iOS 7, Space Gray, 32GB, GBA4iOS, NDS4iOS

Posted on Sep 22, 2013 6:10 AM

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Posted on Oct 19, 2013 12:07 AM

I'have tested the Nickc25's hints successfully, I want to drill down a little bit more annotated versione of the procedure .


(OSX)

0 - [save],clean-up iMessage attachement on you phone (*1)

1 - Make a backup in iTunes, Exit Itunes

1.1 - Make a safe further copy of this backup on alternate drive (*2)

2 - Use a tool that allows you to browse and change the

backup and delete the 'zombie' files (*3)

I used iBackupBot .

3 - Expand yourphone tree

4 - Select 'Multimedia File Manager'

5 - Click on 'Other Multimedia files' TAB

6 - Scroll down to 'MediaDomain/Library/SMS/Attachments/

Select all , eventually export , delete them

7 - Go back to yourpohone's backup tree

expand 'System Files'/MediaDomain/Library/SMS/Attachments

8 - Go to the list and sort it by Size (Descending)

then delete all non-zero files (*4)

9 - Exit iBackupBot, Open ITunes, Restore this 'edited'

backup, I recovered 256Mb of garbage.



10 - If something gooes wrong and you result in a corrupted

backup, close iTunes, restore the last-good from 1.1,reimage

your phone and retry.




(*1) because we are going to wipe-them-all in the backup

it is a good point to remove-them-all from the phone

first. After that, infacts , the remaining ones on the backup

have to be considered garbage.

IOS6,7 allows you to selectively delete single messages/attachments

within a thread.



(*2) it is recomended to backup this backup, becaus we are going

to 'edit' it with 3rdy-part tools that may eventually corrupt it.

You can trigger a TimeMachine backup or (simpler), copy the folder :

/Volumes/YOURDISK/yourusername/Library/Application Support/MobileSync/Backup/yourdeviceid

somewhere .



(*3) Backups are organized as anonymized files within the DEVID folder

described within a metadata database . All the structure and the contents

are crossreferenced in the metadata database and if you simply modify

the files without updating metadata, we may corrupt the backup .

There are tools around that allows you to browse and edit the backups.

(I used 'iBackupBot' successfully)



(*4)I observed that some more 'zombies' are listed here

despite the action at point 6.

51 replies

Mar 10, 2014 4:52 PM in response to Roadz This Guy

After much searching on the web and reading many (sometimes amusing) posts on this topic here is what I have found.


In Settings>General>Usage my saved mesages were using 3.2Gb and no apparently immediate way of deleting them.


However as the good book says "seek and ye shall find".


SO this is where I went:


Settings>iCloud>Account> then scroll down to ADVANCED and select Mail; again scroll down to the bottom and select Advanced and yet again scroll to the bottom (well at least to DELETED MESSAGES) and tap on the line called Remove.


Here at last you will find a setting that enables you to select the period after which iOS will remove your deleted messages.


The shortest period is one day so you will haev to wait 24 hours to finally have that memory back but it should work and is a nice feature in iOS although it is well burried!!

Mar 27, 2014 9:11 AM in response to Roadz This Guy

Kurtys way didnt work for me.


I used Nick C25's way of deleting the content and it worked great for me.


1. Now, make sure you backed up your phone.


2. Like others, i edited the back up and then tried to update that backup and it said i didnt have enough space. You have to go to settings and whipe all the content off.


3.Then, edit your backup as nickC25 said in his steps and upload the backup to your phone. This worked for me. ALL THE SAVED BACKUP ON YOUR PHONE IS BASICALLY ANY IMAGE YOU EVER OPENED OR SENT ON YOUR PHONE. I had over 6 gigs taken up and there was over 1200 images "saved" on my phone. You can pull all these off and put them in a folder on your computer. It is kinda fun, it was like a stroll down memory lane!


4. I would also like to comment on one thing. If you clean up your texts and messages weekly, THIS DOES NOT HELP. I clean my texts out once a week and still had all these images saved in my phone.

Sep 25, 2013 6:01 AM in response to Roadz This Guy

I have the same issue. I have 2.3gb in messages so deleted all my messages and deleted my email account (in case that counted towards messages). The memory used did go down by 0.2gb but my phone is still full, seemingly by nothing. I did a backup and restore after trying rebooting and still have the exact same memory used by messages. What else can I try apart from restoring to factory and starting my Apple journey all over again?

Nov 14, 2013 10:17 AM in response to Roadz This Guy

I have the same or similar problem on a 4s upgraded to 7.03. Whenever I try to delete old text messages or threads, the Messages app gets slow and buggy. After deleting anything any thread I try to open takes a long time and will only list the very last message. The only way to fix it is to reset the phone. But then whatever I deleted just comes back.


I would follow Nickc25's steps, but I don't want to delete every attachment. I want to delete specific text threads. Is this possible? Thanks for any help.

Jan 2, 2014 1:03 PM in response to Roadz This Guy

Hey Everyone, I have tried Nickc25's list of instructions to do get rid of all of my attachements the long way (with double backups and turning documents and data on and off). When I try to restore from backup it tells me I don't have enough space to backup so I can't complete this.


I am worried in using ibackupbot in deleting from the system files. I see the 8.3GB of attachements in the multimedia file manager. I see them in system files but when I click delete it warns me I may delete files that will cause my phone to not work. Can someone help me further so I don't screw my phone up AND am able to restore from backup?

Jan 22, 2014 9:13 PM in response to takedownca

I have the same exact problem. When I delete a message, the app gets glitchy and eventually freezes and opens to a white screen. When I restart my iPod, the app fixes itself for a little while. Then it does it again when I open an old conversation, or when multiple people message me at once. I have 1.7gb saved up, and I have mo idea how to fix this problem. Any luck for you?

Mar 10, 2014 5:25 PM in response to Double Canoe

Hi Double Canoe


Your message got me very excited, as it sounds like you've got it sussed. And you may well have.

But sadly not for my phone! Lol.


When I go to Settings>iCloud>Account, the only option under Advanced is Keychain, and that's a dead end. No settings to permanently remove deleted messages there, I'm afraid.


Perhaps it's due to the country I live in (England), where certain settings aren't available.

If so, I will blame our government.....they mess up everything else, lol



Best regards

Steve

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iOS 7 Messages (Saved) Can't Delete

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