Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't add address to my contacts in ios 7

Since upditing to ios 7 i can't add address to my contacts in my address book.

Anyone else having this problem?

iPhone 5, iOS 7

Posted on Sep 22, 2013 7:07 AM

Reply
42 replies

Sep 29, 2013 9:21 AM in response to ckuan

Erm... it is a bug. I have since asked several people on a group in facebook and everyone who came back to me said they had the same issue. I don't believe that everyone has a corrupt backup or whatever.


The bug is there, it is not affecting everyone but, for whatever set of circumstances it need to manifest itself, it is clearly an issue. An issue that was NOT there in 6.1.3.


It doesn't affect iPAds only iphones. But just because everyone isn't suffering does NOT mean it's not a bug.


This clearly is. Too many people have it for it not to be.

Nov 22, 2013 1:49 AM in response to mgkock

I had the same issue. The problem occurs when another application (eg Messages or Safari) has opened keypad. It's not necessary to restart your phone - just turn off that app (or close keypad):

- double-press the control button

- scroll through opened apps and look for application that has keypad visible at its screenshot

- swipe-up this app to close it.

- voila! - you can now edit inputs in "Create new contact" form.

Dec 28, 2013 7:26 PM in response to F1Racer

Had a similar problem with the 'add address' not working in contacts. In the end I found that there is a discrepancy between the availability of certain countries/regions in the international setting used to set up the iPad and the country/ regions in the address country selector


Try going to settings > general > (time) international > region format and selecting a slightly more general country format that may occur also in address look ups.


There is a mismatch between the two which appears to be causing the 'bug'.


(The example I had was selecting a channel island in international, where it's not available as a country in addresses)


Hope this helps

Dec 28, 2013 7:34 PM in response to mgkock

Had a similar problem with the 'add address' not working in contacts. In the end I found that there is a discrepancy between the availability of certain countries/regions in the international setting used to set up the iPad and the country/ regions in the address country selector


Try going to settings > general > (time) international > region format and selecting a slightly more general country format that may occur also in address look ups.


There is a mismatch between the two which appears to be causing the 'bug'.


(The example I had was selecting a channel island in international, where it's not available as a country in addresses)


Hope this helps

I can't add address to my contacts in ios 7

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.