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dstark91 Level 1 Level 1

I have an iPhone 5 that I upgraded to iOS 7 on 9/18/13. My phone and wifi connections worked fine until this morning 9/21.


Now when I have tried connecting to 2 different wifi networks, my phone is giving me the message "unable to join the network." I don't know why this is happening, has anyone else had this issue?


Wifi has worked the past few days since I completed the update to iOS 7. It has shown as connected a few times today, but no data will load when this happens. I am hesitant to restore the entire phone unless I am sure it will fix the issue.


Any help or suggestions are appreciated!

iPhone 5, iOS 7
Reply by dstark91 on Sep 22, 2013 1:45 PM Helpful

I apologize, I should have mentioned that I have tried the "forget this network" option as well as the "reset network settings" option.

All replies

  • TripleL7 Level 1 Level 1

    I ran into an issues earlier this week, try this link helped me with getting the issues resolved.


    The "Forget this network" is what helped me out.

  • dstark91 Level 1 Level 1

    I apologize, I should have mentioned that I have tried the "forget this network" option as well as the "reset network settings" option.

  • agh98 Level 1 Level 1

    I'm having the same issue with my 4s and ios7. Went to the apple store today and it was able to connect using the store's WPA2 airport extreme. I am unable to connect to any other access points - WPA2 or unencrypted at three difference houses. Linksys, Asus, brand doesn't matter.


    This is VERY frustrated adn a full restore didn't fixed.

  • dstark91 Level 1 Level 1

    My home network is password protected by WEP encryption. It worked Wednesday through Friday. Was out of town and it connected at the hotel I was at from Friday until this morning. Couldn't connect to the router at my friend's house which I always connect to when I am there. Not sure what type of router or encryption that is, but this is very frustrating.


    Updated: I should also note that I have been using my laptop over my home wifi connection for about the past 4 hours and have had no issues. Therefore, the network appears to be working as usual.

  • Fan_Avril Level 1 Level 1

    I was havin' the same problem (Unable to join the network "Network Name").


    After update to iOS 7 my iPad 4th gen workin' as usual, but my iPhone 4S don't.

    What was my simple solution: going to Wi-Fi > "i" sign for Network Name > HTTP PROXY instead "Off" set to "Auto". Then press Join and enter your Wi-Fi Password

  • dstark91 Level 1 Level 1

    this also did not work for me. today I did what a few other people have recommended which is to place the device in airplane mode, then reset all network settings, then reset my router. I did all of these in order, with no results. While my home network showed as connected, it did not load any data.


    At this point I am thinking I will have to bring my phone into the store to have them try it.

  • Snrbrown Level 1 Level 1

    Just found a work around until this is corrected!  From settings, wifi, chose your network like always.  It should come up with the failure info about setting your browser to accept cookies ( make sure under Safari, block cookies, it's checked never). Hit ok under the failure code, then hit cancel in the upper right corner.  It should bring up choices at the bottom, including " use without internet". Chose that one, and it should put a blue check next to the wifi network you chose.


    Now, open safari, and type in an email address, like, and it will redirect you to the hotels site to submit your info.

  • Alixocracy Level 1 Level 1

    I have the same problem with ipad new (3rd gen). It said "Unable to join the network". I tried reseting network adapted and router too. But it did not help. Even I opened the wifi (no password) and it still was unable to join. The problem starts just after upgrading to iOS 7. Is it possible that updating process (which takes about 6 houres for me) cased wifi adaptor hardware to fail???

  • nomini Level 1 Level 1

    I have the same problem, I'm unable to connect my iPad mini to my wifi network after upgrading to ios7. I get an unable to connect error. I tried rebooting the router, forgetting the network and re-entering the password. I tried setting the proxy to Auto. I even tried renaming my network and creating a new password. Nothing. The network is working fine: I can connect my Mac Air no problem. Could it be that the router only supports WEP (not WPA) and ios7 is not supporting WEP?

  • Alixocracy Level 1 Level 1

    I dont think WEP or WPA are.the cause of this problem. I tried different protocols and it did not help.

  • PI_1976 Level 1 Level 1

    I have tried changing to static IP address and it works.

  • beatrice_k Level 1 Level 1

    Fixed it! Following all the suggested steps (Airplan mode On > Reset > Airplane mode Off > join network) didn't help with neither 4s nor ipad mini. Bizarrely the wifi has started to work again on both as soon as I tried connecting my wife’s Android phone to the network. No idea why but you might be able to get it to work by doing the reset while in airplane mode and then connecting other devices you use on the network.

  • kelvinsun Level 1 Level 1

    Same here...My iPhone 4s became abnormal to connect to my home wifi network after upgarding to iOS 7 last week. It often showed "Uable to join the netwrok"....But my laptop and my iPad (2nd generation) works propoerly under the same network...I really felt frustrated with it...any clue?

  • SparkyJones33 Level 1 Level 1

    I started having the same issue with my iPhone 4S since the iOS 7.0.2 upgrade. Comcast is my wifi provider and my iPad works as well as an HP laptop and a desktop on the wireless network and a Kindle.

    Is there some setting I need to change in regards to Comcast or is it strictly an Apple iOS issue?

    Any help would be greatly appreciated.



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