iOS 7 wifi "unable to join the network"

I have an iPhone 5 that I upgraded to iOS 7 on 9/18/13. My phone and wifi connections worked fine until this morning 9/21.


Now when I have tried connecting to 2 different wifi networks, my phone is giving me the message "unable to join the network." I don't know why this is happening, has anyone else had this issue?


Wifi has worked the past few days since I completed the update to iOS 7. It has shown as connected a few times today, but no data will load when this happens. I am hesitant to restore the entire phone unless I am sure it will fix the issue.


Any help or suggestions are appreciated!

iPhone 5, iOS 7

Posted on Sep 22, 2013 1:34 PM

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279 replies

Oct 25, 2013 7:54 PM in response to dstark91

I just upgraded to 7.0.3 on my ipad - and - same isuue all others are facing - unable to connect to network. I tried all options on these threads and finally - one option worked well for me -

I changed to static IP - here are the config I used on mine.


IP Address; Should be in the same range as your router IP (Refer to your router manual) mine router default is 192.168.1.1 . For ipad I assigned 192.168.1.4 (do not give same IP as your other devices like laptop etc. as it might clash)


Subnet mask - 255.255.255.0


Router : 192.168.1.1 (your router default IP)


DNS : 192.168.1.1 (default router IP)


Search domain - blank


Your wireless router details can be easily accessed from your laptop by clicking on "open network and sharing centre" at the right bottom corner of your screen. Click on your active "wireless network connection" and then click on 'details'. You get all your router IP details and subnet mask.

Oct 26, 2013 9:34 AM in response to dstark91

Just to add to the discussion, I've been in a hotel all week which I've visited previously and was able to join the wireless network when I had iOS6 on my phone. This time round I was unable to join with iOS 7.0.2.


The issue I faced was the gaining access through the hosted website with the access code. The wireless network was accessed with no issues, however when tried to go on to Safari and get redirected to the host website, it would not find it! I was able to type the host URL in from finding it out at the reception, so all was well for the week.


However as I was headed through the airport I encountered the same situation in a wifi zone. This time nobody was around who could tell me the host URL. Quite an issue, it immobilised my business communication whilst I was travelling. I never had this issue with iOS6!


Btw tried the safari allow cookies and forgetting network routine, but to no avail!


This really needs fixing!

Oct 27, 2013 7:09 PM in response to dstark91

Well, I've been having this problem for months now!!!!! All of a sudden my iphone kept giving 'Unable to join network ." Frustrating to say the least. Today, I updated my router firmware and all our iphones are now able to access the network - our iphones were not able to access the network prior to the firmware update. Hope this works for you! UPDATE FIRMWARE ON YOUR ROUTER!!!!!!!!!!!

Oct 28, 2013 8:46 AM in response to Joe.India

I tried assigning a static IP to my router but this did not solve the problem. My iPad Mini still can't connect beyond more than just a few feet from the router. I noticed something very interesting, though. When I checked the DHCP client table on my router, the iPad Mini appeared 4 times, each with a different IP address (109, 139, 141, and 142) and each with a different MAC address (one of them was the correct MAC). I hit refresh numerous times and got the same results. I shut off wifi on the iPad and rebooted the router and all of the entries went away. I then reconnected the iPad (2 feet away) and now there were 7 iPad Mini's connected to my router! Can anyone else reproduce this?

Oct 28, 2013 9:52 AM in response to nomini

It seems as though we are discussing several different problems here. Some find distance an issue, some find their phone doesn't even "see" the network, some are getting "unable to join messages" when they attempt to connect.


The latter was my issue (along with the occasional "invalid password" message when I know the password was correct) and I seem to have resolved it by resetting my router/modem (pushing the hidden button on the back) which totally deleted the old network. I then created a new network with a new name and so far everything works as normal now on both my phone, and my son's. We are going on day 3 of a normal wi-fi connection and I have my fingers crossed that it will last.


I agree that there is no explanation of why a router change could be a valid fix since every device would seem to have to be affected to indicate a router problem. At my house my computers all connected to the wi-fi fine and it was just a problem with the iPhones after the iOS 7 update.


I know there is some hostility out there towards the idea of having to change settings on the router to fix this and I won't enter into that discussion. I just want to put out there what seems to have worked for me in case someone else wants to try it.


PS. My phone was always able to connect normally to public wi-fi networks. The problem only occurred at home. For those of you who can't connect anywhere, obviously this fix won't help.

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iOS 7 wifi "unable to join the network"

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