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Air print problem after iOS7 update

After iOS7 update, I can no longer air print to my HP printer. I can see "Recently used printer", but when I try to print, the message says it is off line. i have rebooted iPad, router, and printer to no avail. The printer works fine with my PC. Help me, please?

iPad 2 Wi-Fi, iOS 7

Posted on Sep 22, 2013 2:10 PM

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31 replies

Nov 22, 2013 12:38 PM in response to Morgan le Fay

Hi all,

I have the iPad Air.

I have an Epson Printer. I had the same issue. What I did was to go to my printer's control panel. Delete the network setting and reset up my printer on the network. I think that is what fixed my problem.

I still have another issue with printing. I am printing from Notes. I select the printer press print. Ok so far. The page prints ok but Notes locks up. I can't use notes at all until I exit out of notes and restart notes.

Anyone have this issue.


John

Jan 28, 2014 5:30 PM in response to gobigdave

Ok, now I'm ******. I have yet to get this to be reliable again. Last night, I went for the nuclear option. I collected all six iOS devices in the house, and I forgot my network followed by reseting the network. After that, I reset the network on the printer, shut it off, and unplugged it. Finally, I unplugged my Airport Extreme for 2 minutes. I then plugged it back it, brought the printer online, and finally added the 6 iOS devices back to the network.


Everything worked! I thought I had the problem licked, but I was wrong.


After all the reseting and testing last night, my daughter went to print her HW from her iPad this afternoon, and she got "AirPrint printer not found" again. This is ridiculous!


Apple, fix this issue! I'm not exactly light on technical knowledge (I'm at CTO at a software company). This is basic functionality, and it isn't working reliably. BTW, this is only one of several basic functions that haven't been reliable since iOS 7.

Mar 3, 2014 10:59 AM in response to John Blanchard1

John Blanchard1: DUDE!!!! Can't you see that MANY people are having the same issue with IOS7??? All with different printers, etc??


We simply CANNOT go around and reset our routers and printers and devices each time we want Airprint to "Find" our printers!


FIX THE ISSUE!


My 2 cents is that the printers are going into sleep mode and simply resetting all of that equipment resolves the issue TEMPORARILY, until it goes to sleep again.

Mar 3, 2014 12:52 PM in response to Gondron

Apple does not participate in these forums, these are strictly user to user forums hosted by apple.

and pleassde stop posting to threads that have been dormant for years, there is no logical reason for your activities today.

If you need assistance and would like to ask us, your fellow users for suggestions then please start your own thread with as much detail as possible and hopefully someone can assist you.

If you simply want to scream ap Apple please go here.


http://apple.com/feedback


Thank you,

Rob

Aug 28, 2014 6:30 PM in response to Morgan le Fay

Your problem may be with the iOS7 printer queue, at least it was for me. A print job may have been interrupted or have crashed for some reason. Here is what worked for me when I couldn't find anything else wrong:


Double click on the home button and the swipe to the right until you get to the "print center" icon on the bottom left corner of the screen.


Once there, delete one by one everything from the print queue until it is empty.


If your problem is the same as mine, you should now be able to print with no problem.

Air print problem after iOS7 update

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