movie rental problems Apple TV

Wow. I could not have said it better.

This wroked for me so far, Thanks for the tips

HI, I had same problem. I went to settings - general - then region fomrat; mine was set to USA instead of Australia. once i did tht my rentals appeared. HOWEVER. it kept on happening so i checked again - even though it was still on Australia region, i clicked Australia again anyway and again my rentals appeared. so unfortunately i have to keep doing this everytime. Its a slight solution for now, but not the most convenient. PLUS now when i rent something it just says loading for about 30 minutes. the only reason it stops is because i switch to AV2 on my TV and put a DVD in. Thin ice Apple TV, YOU'RE ON THIN ICE!!!!

Log out of iTunes. Unplug itv. Order movie again. It will say the same bs. Wait 45 seconds, "play" will appear. Walla!!

Same problem for me. Region format had changed to USA from Uk. Rental appeared once I switched it back.

Hi All

Just experienced the same problem. After checking, automatic updates were turned off. Just updated Apple TV and rentals have re appreared.

Hope this helps.

Good luck

Ben

This also happened to me. i tried the following and this works for me.

- Reset your Apple TV

- Update your Apple TV software to the latest one.

- Sign in Sign out your account.

- Unplug your Apple TV for 30 to 50 seconds

Then check the rental tab not the purchase tab at your home screen. You can see your movie rentals.

i hope this help.

USMCLM-that worked for me too. Thanks!

Try logging out of your Apple ID and then logging back into it. We were having exactly the same problem with the rentals, tried everything and nothing worked. But after signing out and then back in, the rentals popped up instantly on the home screen as they normally did. Hope this helps.

Just had exactly the same problem, checked wireless network which didint respond, so 'forgot' it and reconnected, still no joy. Then checked for updates, found there was one, installed it and violá, where in Movies, 'Purchased' was before, a new heading 'Rented' has appeared and inside, guess what, my rented movies all ready to watch! 😀

Hope this helps.

Very surprising and disappointing that this can be found on an Apple product. Would expect better from their software.

I signed out of my itunes account and then back in again and the movie rental showed up!! Hope that helps you as well.

We had the same problem so I logged out of iTunes then logged back in and the rented movies were back.

Thanks Tom. I did as you suggested i.e.

Just a final FYI, I logged out of iTunes, iCloud, and then did a hard reset. I've now rebooted and logged back into iTunes and I suddenly have my rental back. Hope this helps guys.

It worked for us.

Late 2013 and 2014 has been filled with problems with Apple's iTunes, listening to audiobooks, problems with the Podcast App and now Apple TV Movie rental. It's disappointing but there's so much good about it that we will struggle onward, fixing and resetting until we just can't do it any more. If things continue the way they're going with Apple we'll need an in-house tech person.

I'm still having the above posted problem. It has happened the last several rentals. Eventually Apple support gets it back after going through unplugging the Apple TV and signing out of iTunes and resigning in. They are nice to give free rentals but I wish they would get this problem fixed. I am to the point that I'm going to stop renting movies via iTunes. Frustrating.