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iPhone text messages not going to my Android

I just switched from an iPhone 4 to a Galaxy S4 and now other iPhone users can't text me. I have turned off imessage, unregistered my iPhone from Apple, changed my Apple password and did a hard reset on my old iPhone. Another iPhone user even deleted and recreated my contact information in his phone but text messages are still not going through.

iPhone 4, iOS 7

Posted on Sep 23, 2013 12:32 PM

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47 replies

Jan 4, 2014 8:43 AM in response to dstep70

You guys are all over thinking this. Thaulcomn is correct. The problem is that the OS7 comes with "send SMS message when imessage is not available" disabled. Tell your friends to fix this on their phone and it will fix everything. The same thing happened between my buddy and me and that fixed everything. The reason it sometime worked for OP's friends iPhones is because they probably haven't upgraded the OS.

Jan 4, 2014 9:43 AM in response to dstep70

It is ridiculous to ask all of the people sending you messages to change something on their phone...all you have to do is delete your phone number from your Apple ID account and it fixes it for everyone... Having your phone number registered on your Apple ID account is what triggers any text messages sent to you to be sent as iMessages instead of SMS... Simply delete your phone number and it takes care of the problem for everyone...I have done this for several people and it has worked every time

Jan 4, 2014 10:08 AM in response to Momnumbertwo

You mean, it's ridiculous to recommend something that will help in many other situations?


iMessage is not infallible. There are occassionally service interruptions. In those cases, if an iPhone cannot send an iMessage, then the message will NOT get sent unless 'Send as SMS' is turned on.'


So, even without any non-iPhones involved, it's wise to have 'Send as SMS' turned on, to make sure that if iMesage has a temporary service interruption, that the message WILL go through as a standard text message.

Jan 10, 2014 7:55 AM in response to IamCorrect

Switched from an iPhone to android 4g device and had some messages from other iPhone users coming in but not all. Apparently, the SMS switch must be turned on w the sending persons iPhone on i07 or it only sends as iMessage. When the SMS switch is on there is a message that says something about messaging on other carriers and extra charges but most plans have unlimited messaging now anyway. When that SMS is on, iPhones still try to iMessage the person first but reverts to a SMS message when that doesn't go through. Headache and not much out there except on this and a few boards. I even disassociated my phone number w my apple account but the above was the only remedy to get messages pushed to my new android phone. I understand trying to get ppl to keep apple products but they aren't sized for everyone and those w larger hands need larger devices. Apple should make a larger format phone and stop penalizing those who aren't iphoners. Switched to larger Samsung 3s and much more "me" sized. Had - a iPhone 4 and the interface was just too small.

Feb 10, 2014 6:59 AM in response to dstep70

Old iphone contacts need to be advised to change settings on their phone as described above. I was receiving from some iphones and not others so I knew it had to be a setting somewhere. Thanks to those who posted the solution. I checked co worker's phones and sure enough the "send as SMS when imessage is not available" was set to off.


I had them turn it on : Settings >>>>Messages>>>Send as SMS (when imessage is not available).


The only issue is your friends is when they are abroad, their texts may go through as an SMS and data charges will apply. imessage has no charges. Most of my peeps don't travel abroad so it's not an issue and the ones who do are aware of this and will skype as I do.

Feb 26, 2014 12:49 PM in response to David 115

I sympathize with your problems...I recently switched from an iPhone 3gs to an android phone on the same number. This led to messaging problems to and from my new android to iPhones in the family (not to mention I assume many other iPhones). So I talked to 6 different ATT retail employees, several chats with both ATT and Apple, and did lot of reading here and elsewhere.


Here's my take, for what its worth...an iMessaging only iPhone cannot send messages to an android phone. If MMS/SMS is ennabled on an i'Phone also having iMessaging ennabled, messages may (or may not) reach an android phone depending on whether or not a particular iPhone in the family (or elsewhere) has been used already to message the person who used to have an iPhone but now uses an android on his or her same number. In such a case we are being told that the iPhone user must delete the thread of previous messages to the new android owner's number in addition to my unregistering the old iPhone, turning off iMessaging in the old phone before activating the new android on the same number, or other possible actions....


The point, really, is that iMessaging and SMS are incompatible systems. In doing what I did, switch from an iPhone to an android on the same number, I disconnected myself from some iMessaging only users without realizing it. Finding this out after the fact (and I consider myself to be a well-read person having read most of the 264 page android user manual) made me upset because I was then in the position of having to fix this problem iPhone by iPhone, number by number, despite assurances from Apple support that all would be well after they deleted my number from the iMessaging system and/or Apple ID. To this point two of my iPhone using family members cannot text me because they haven't taken the steps necessary on their phones to make it happen. Their messages to me are listed as "undeliverable". And so it goes.


It would be nice of course if an iMessaging only phone could reach an SMS messaging phone without user intervention, making a switch from one messaging system to another. That, I would guess, will happen no time soon.


Best wishes, Kent

Mar 22, 2014 5:54 PM in response to kentcvan

Kent, thanks for the info.

I just spoke to my provider and they did have apple remove my number from the imessage servers. They said it can take 24-48 hrs. I spoke with an apple rep and she made no mention of 24-48hrs. She did tell me that the latest IOS update fixes this. I doubt it does as one of the people that has been trying to text me has the latest IOS.

I would like to add; I am able to recieve and text my sister back and forth. She has an iphone 4s and hasn't done any IOS updates in a long time.


In regards to your advice above to delete history of text...
Unfortunately - most of the people are not savvy enough to delete my text conversations/history

so I can't even test it out.

This is a real pain in the ***. I blame apple!
Also, it's not in their benefit to help clear this freaking mess up.


We have several apple devices in our house so in my case this better get fixed.


I could fix this quick by changing my phone number but I run my business off this number and can't.

iPhone text messages not going to my Android

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