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Email syncing problem

Hotmail/Outlook emails do not update on the server when managed on Mail. For example, a deleted or moved email on the Mail app doesn't reflect as such on outlook.com. Does this have to do with it using POP?


I looked up the ettings for an IMAP configuration:


From Microsoft's site:

(1)

If Mac Mail allows you to choose an account type (POP3 or IMAP):


4. Choose Account Type: IMAP.

5. Input the following as the Incoming Mail Server: imap-mail.outlook.com.

6. Choose to Use Secure Sockets Layer (SSL) for incoming mail security.

7. Input the following as the Outgoing Mail Server: smtp-mail.outlook.com.

8. Choose to Use Authentication.

9. Choose to Use Secure Sockets Layer (SSL) for outgoing mail security.


If Mac Mail does not allow you to choose an account type (POP3 or IMAP):


4. Change your Email Address/User Name to a dummy value, like example@example.com.

5. Change your Password to a dummy value, like “password”.

6. Click Continue.

7. Choose Account Type: IMAP.

8. Input the following as the Incoming Mail Server: imap-mail.outlook.com.

9. Choose to Use Secure Sockets Layer (SSL) for incoming mail security.

10. Input the following as the Outgoing Mail Server: smtp-mail.outlook.com.

11. Choose to Use Authentication.

12. Choose to Use Secure Sockets Layer (SSL) for outgoing mail security.

13. Click Create.

14. Choose Preferences from the Mail menu.

15. Click the Accounts icon in the toolbar at the top of the Mail Preferences window.

16. Click the account you just created.

17. Change the Email Address/User Name and Password to your. actual Microsoft Account email address and password.


(2):

Use the following settings in your email app.

  • Incoming (IMAP) Server
    • Server address: imap-mail.outlook.com
    • Port: 993
    • Encrypted Connection: SSL
  • Outgoing (SMTP) Server
    • Server address: smtp-mail.outlook.com
    • Port: 25 (or 587 if 25 is blocked)
    • Authentication: Yes
    • Encrypted Connection: TLS
  • User name: Your email address
  • Password: Your password

I've followed these instructions, but there's no apparent difference in the way mail is managed (can anyone tell me if there actually is with these settings as opposed to the automatic POP?). Deleting an email on the Mail app for example does not delete it on outlook.com, and neither does it update on my ipad.


Anyone know how to have it in sync so that it updates on both/everywhere?

Are these the exact settings/is there more to it?

MacBook Air, OS X Mountain Lion (10.8.5)

Posted on Sep 23, 2013 6:19 PM

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Email syncing problem

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