Airprint problems. Brother printer, brother print and scan finds the printer on the net work. All other APS say no printers found?

Your awesome Thanks!!!

Fixed!

I had the same problem. My Brother HL-L2340DW wouldn't wake to print from my iMac, iPad or iPhone. But it's now fixed. 🙂 Updating the firmware made the difference. Here how I did it:

1. Used Safari to connect to the sleeping printer by going to http://192.168.1.46.
2. Once my printer's HL-L2340D seriesweb page had loaded, selected the Administrator tab.
3. In the side bar at the left, selected Firmware Update.
4. Noted that the Firmware Version was 1.09 and there was a New Firmware Version 1.10.
5. Next to Firmware Update, there is a button labelled Update. Pressed that button. The web page confirmed that the update was in progress. The printer soon began flashing. After a few minutes the flashing stopped and the printer's LCD display showed Ready. In Safari, the web page confirmed Firmware update has been completed. The Firmware Version now showed 1.10.
6. I can now print successfully from my iMac, iPad and iPhone. (Incidentally, on iOS I use Printer Pro5.4.2.0 from Readdle Inc.)

Gordon

How did you manually wake the printer up?

Man, I don't understand what I'm doing wrong. I did the exact same thing, except used my IP address. I click on the "Check for new firmware" button and eventually it errors out and says there was a problem updating the firmware, turn the device off and on. I have, several times.)

I went to Brother's website and downloaded the firmware update. After a lengthy process trying to get it unzipped and installed, OSX stated that I needed a Java JDK. I went to the Java website and it's a 250mb file. What the heck?!?! I don't want to download a dev kit just so I can install a stupid printer firmware update. What is going on with Brother printers? This is unbelievable.

I even tried to do this over USB, no dice. Nadda. I'm so frustrated right now, at least I can print even if it means having to "wake up" the printer every time. Sheesh.

I had similar problems, but with the Brother HL-L2360DW. I connected it directly to my network with no problem. AirPrint worked *only* after I rebooted the printer, and even then, only the first time I tried printing from any mobile device (iPhone 6 plus, 6s or iPad Mini). Tried removing the network and reconnecting, no luck. Tried updating drivers, no luck.

Finally tried updating the firmware via Brother's firmware updater. This did the trick. Is now working perfectly from all devices, regardless of the printer's ready/sleep/deep sleep state. I didn't need to download the Java JDK, probably because I already need it for Photoshop (thanks, Adobe!).

Thanks for this discussion!

New Brother HL-L2340DW laser printer. Installed on home wireless network. Using iMac with latest OS: El Capitan 10.11.2.

Worked well; printed from iMac wirelessly immediately after setup, but once some time passed and printer went to "Deep Sleep" mode, when trying to print, iMac would say "Printer offline" or "Printer not connected to network". Tried updating firmware, re-installing printer on wireless network, checked all System Preferences/Printers on iMac. Nothing worked. Could not print from desktop via wireless network. Wife using Windows desktop could print perfectly every time using same home wireless network.

Called Brother support and spent 45 minutes on phone with them. They uninstalled and re-installed printer on network (which I had done at least twice previously). Was able to print test page after that, but did not fix "Deep Sleep" problem.

SO...checked again for firmware updates and there WAS one (even through I had updated less than 10 days ago).

Then, enabled IPV6 as described in this thread.

Let printer go to "Deep Sleep" and then tried to print; IT WORKS!! ...so far, I should add. I have learned not to get too excited when it comes to IT/computer issues; may stop working tonight, but so far, grateful for this fix after no help at all from Brother support.

Can't believe Brother can't work with Apple to make printer work with Apple devices. Brother support person said he was not allowed to give advice on Mac settings or troubleshoot interface between Mac computer and Brother printer. He could only give advice on Brother printer and print test page, etc. to confirm printer could print. Disappointed in Brother and their support, but happy to have a printer I can now use.

I agree. I bought a Brother DCP-L2540DW and immediately encountered the problem using AirPrint that so many others have documented. The solution was updating Brother's driver and enabling IPv6. I used my browser and the printer's IP address to access the unit's configuration utility. The firmware update option (ver. K to ver. L for the DCP-L2540DW) is found in the left column of the Administrator tab and the IPv6 option is in the left column of the Network/Wired tab.

I also had trouble connecting the DCP-L2540DW to an ASUS laptop over WiFi. Brother's NetworkRepairTool resolved the issue by assigned a static IP address to the unit. I did the same when I installed the DCP-L2540DW with AirPrint on my MacBook Air. Of course, this didn't keep the Brother from going offline.

Thanks to everyone for their help with this problem. I had run out of ideas when I found this support community.

Well. what works for me when i face the problem is that i open an iBooks document and select print, then i cancel the request and now i can AirPrint from all other applications, so it might be an Apple problem afterall.

rgds. Soren Skibsted

Many thanks. This was such a frustrating problem and enabling the ipv6 on wireless did the trick.

I just enabled ipv6 on my printer as well (have the DCP-L2540DW) and that appears to have done the trick! Now if I could just get my group iMessages working...

Thank You!! This seems to work for me. I have been trying to fix my printing problems. I have a Brother DCP-L2540DW printer and have been issues trying to print from my MacBook and iPhone after the printer went into sleep mode. This has seemed to resolve the issue.

Thank you. Your solution worked perfectly for me.

I was able to access this screen through the Brother app for my printer (installed on my iMac when installing the printer). From there I clicked on the settings gear, and then clicked the "show printer webpage..." button on the popup. From there, select the Network tab at the top > wireless section/button at the top > IPv6 (Wireless) on the left-hand side.

Enabled ipv6, printer showed right up on the iPhone. Thanks'!

Thanks as well. I have had this Brother MFC-J4620DW printer for over a year now, and I have never been able to use it from any Apple device (MacBook, iPhone, iPad). Only windows machines were able to print. Today I decided to seriously look into it. I came across your post.

The first change I made was to ... enable direct wifi. I saw that on the /net/net/interface.html page ... There is a radio button marked "Wi-Fi Direct" that was set to disabled. No idea why or what it does. But just setting it to enabled was enough to let me print from my MacBook. Before that I was only able to print plain text (from textedit) but not reliably so and it was extremely slow. Now I am able to print any document (PDFs, etc).

I also enabled IPV6 wireless as you suggest. It made no difference - meaning that I am able to print from my MacBook.

But still, printing from any iOS device does not work. The little screen on the printer says "Data remaining in memory - please wait" and stays like that. During that time, I am unable to connect to the admin pages of the printer. It actually appears to hang for several minutes. After that I can again access the admin pages.