HT201323: iTunes Store: How to delete songs from iCloud

Learn about iTunes Store: How to delete songs from iCloud
mary janefromeast freetown

Q: I didn't have this song on my phone before I upgraded to ios7. keeps reappearing, icloud based.

I just upgraded to ios7 on my iphone 5. when checking new radio feature and my music I noticed a kids song downloaded via icloud. I never had this song before. I deleted it but it immidiately downloaded again. I have spent too much time trying to delete this song.I only use the cloud for finding my phone. I don't want to subscribe to itunes match (24.99) just to remove one song. What if that dosen't work! When I look for the song in itunes, its not there.  HELP!!!

iPhone 5, Windows 7

Posted on Sep 23, 2013 8:44 PM

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Q: I didn't have this song on my phone before I upgraded to ios7. keeps reappearing, icloud based.

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  • by Dumb_luck101,

    Dumb_luck101 Dumb_luck101 Sep 26, 2013 3:01 AM in response to mary janefromeast freetown
    Level 1 (5 points)
    Sep 26, 2013 3:01 AM in response to mary janefromeast freetown

    In , Settings, go to, ITunes &App Store,

    turn off , music and video switches,

  • by Dumb_luck101,

    Dumb_luck101 Dumb_luck101 Sep 26, 2013 3:03 AM in response to mary janefromeast freetown
    Level 1 (5 points)
    Sep 26, 2013 3:03 AM in response to mary janefromeast freetown

    I hate auto correct, that was , iTunes and App Store

  • by jckinnick,

    jckinnick jckinnick Sep 26, 2013 5:36 AM in response to Dumb_luck101
    Level 1 (11 points)
    Sep 26, 2013 5:36 AM in response to Dumb_luck101

    Im having the same problem its showing music that i bought a long time ago, i dont want any music on my iphone. I turned it off in settings but there are still 4 songs on there.

  • by zsapper,

    zsapper zsapper Sep 26, 2013 10:25 AM in response to mary janefromeast freetown
    Level 1 (0 points)
    Sep 26, 2013 10:25 AM in response to mary janefromeast freetown

    i am having the same problem. i have unwanted songs on my itunes account from years ago. they weren't on any of my devices until the IOS 7 upgrade. i have deleted the from my itunes on my computer and cant find them on itunes anymore but the songs are still showing up in my music library on iphone 5 and ipad since upgrading to IOS7 . VERY ANNOYING!!!! I refuse to pay the $24.99 for match only to get features i wont use.

  • by mary janefromeast freetown,

    mary janefromeast freetown mary janefromeast freetown Sep 26, 2013 10:48 AM in response to Dumb_luck101
    Level 1 (0 points)
    Sep 26, 2013 10:48 AM in response to Dumb_luck101

    Thank you so much. I had gone to itunes help without success. Spent too much time on this. I cant believe it was that easy. thanks again.

  • by zsapper,

    zsapper zsapper Sep 26, 2013 11:57 AM in response to Dumb_luck101
    Level 1 (0 points)
    Sep 26, 2013 11:57 AM in response to Dumb_luck101

    This did not work for me. When the switches are on the songs show up as cloud only but with the switches off they still show up and I can't slide to delete or anything.

  • by Dumb_luck101,

    Dumb_luck101 Dumb_luck101 Sep 26, 2013 1:38 PM in response to zsapper
    Level 1 (5 points)
    Sep 26, 2013 1:38 PM in response to zsapper

    If the songs are still there and the cloud symbol is showing

    tap on the cloud to download the song to your phone, then swipe to the left to delete

  • by Dumb_luck101,

    Dumb_luck101 Dumb_luck101 Sep 26, 2013 2:35 PM in response to zsapper
    Level 1 (5 points)
    Sep 26, 2013 2:35 PM in response to zsapper

    Ok, for the stubborn songs that you didn't want and can't delete,

    Go to : Settings, Music, turn on Show All Music ( this shows all music downloaded or in the cloud),

    Open your music player and find the "Unwelcomed" song(s). The cloud symbol will now be visible in top right corner,

    tap the cloud to download the song(s) to your phone, when finished swipe left and delete.

      Remain calm, The song will still be visible in the cloud until you go back to : Settings, Music, and turn off Show All Music. Your player should now be back to normal.

  • by tijuanero101,

    tijuanero101 tijuanero101 Sep 26, 2013 6:02 PM in response to Dumb_luck101
    Level 1 (0 points)
    Sep 26, 2013 6:02 PM in response to Dumb_luck101

    This sort of work for me. I did exactly what you recommended, but since I had another album by the same artist, it kept the album art of the album I WANTED TO DELETE. Man, what a pain in the ***...

  • by jckinnick,Solvedanswer

    jckinnick jckinnick Sep 27, 2013 6:15 AM in response to Dumb_luck101
    Level 1 (11 points)
    Sep 27, 2013 6:15 AM in response to Dumb_luck101

    Sweet this worked thanks!

  • by Dumb_luck101,

    Dumb_luck101 Dumb_luck101 Sep 27, 2013 7:21 AM in response to tijuanero101
    Level 1 (5 points)
    Sep 27, 2013 7:21 AM in response to tijuanero101

    If you turn on show all music again and redownload from the cloud it should fix that, if not go to google and search for the album you want, click the images tab at the top of the screen and find the album art you're looking for and save to your desktop, open iTunes find the album in need of art, right click, go to "get info", artwork tab, add, locate the image you saved on the desktop click, on it and then ok, if you do not see your image saved , make sure the box next to the file name is selected for all picture files.

     

                   GLTA

  • by mary janefromeast freetown,

    mary janefromeast freetown mary janefromeast freetown Sep 27, 2013 2:24 PM in response to Dumb_luck101
    Level 1 (0 points)
    Sep 27, 2013 2:24 PM in response to Dumb_luck101

    your answer on 9/26 fixed my problem. I messaged you but not sure if it got posted because I keep getting emails from

    Apple asking if the various replies to my question were helpful.

    Again if you didn't get my original reply, THANK YOU SO MUCH. you saved me many more days of trying to get that icloud song off my phone. Your so smart.

    Very Grateful,

      Mary Jane

  • by zsapper,

    zsapper zsapper Sep 27, 2013 4:52 PM in response to Dumb_luck101
    Level 1 (0 points)
    Sep 27, 2013 4:52 PM in response to Dumb_luck101

    This works, but I want to delete the songs altogether. I like the idea of streaming my music from iCloud and not taking up storage space. But I don't want these songs showing up on my phone. I should be able to get rid of them. I already deleted from iTunes on my computer. They don't show up with "show all songs" turned off but neither does the other half of my music not downloaded. And as soon as I turn it back on there they are.

  • by Dumb_luck101,Helpful

    Dumb_luck101 Dumb_luck101 Sep 28, 2013 2:19 PM in response to zsapper
    Level 1 (5 points)
    Sep 28, 2013 2:19 PM in response to zsapper

    Ok , not 100% on exactly how but I was able to remove old songs from the cloud.

    Try this first , it's easier: Settings, Icloud, turn off documents and data and delete the account.

    Go back to: Settings, Itunes& App Store, tap the appleId name and sign out. Go back to: Icloud, log back in and deny when asked to merge info with the cloud ,make sure documents and data  is turned off.

    Go back to: Itunes& App Store, and sign in. See if that worked, if not I'll tell you the "long" version.

     

                                Good Luck

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